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Contemporary Marketing

By Louis E. Boone, David L. Kurtz

19th Edition © 2022
Discipline:Marketing
Course:Principles of Marketing
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Reimagine your introduction to marketing course with the proven, yet innovative approach and learning features within Boone/Kurtz's best-selling CONTEMPORARY MARKETING, 19E with MindTap, today’s leading digital platform. This edition focuses on application-based learning with streamlined content that highlights the practical, real-world skills that marketing professionals use on a regular basis. Rather than introducing an overly broad array of topics, this edition thoroughly explores today's most relevant and important concepts, including marketing analytics and career readiness skills. With this approach, students learn more in less time. Memorable opening and closing examples for each section support learning objectives and demonstrate concepts in action to increase both comprehension and retention. Corresponding MindTap exercises reinforce chapter concepts and apply them through interactive activities so students begin to think and act like marketers.

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AboutTable of contentsResourcesPricing & formatsRelated products

About this product

Reimagine your introduction to marketing course with the proven, yet innovative approach and learning features within Boone/Kurtz's best-selling CONTEMPORARY MARKETING, 19E with MindTap, today’s leading digital platform. This edition focuses on application-based learning with streamlined content that highlights the practical, real-world skills that marketing professionals use on a regular basis. Rather than introducing an overly broad array of topics, this edition thoroughly explores today's most relevant and important concepts, including marketing analytics and career readiness skills. With this approach, students learn more in less time. Memorable opening and closing examples for each section support learning objectives and demonstrate concepts in action to increase both comprehension and retention. Corresponding MindTap exercises reinforce chapter concepts and apply them through interactive activities so students begin to think and act like marketers.

MARKETING ANALYTICS MODULE INTRODUCES THIS EMERGING, CRITICAL AREA OF MARKETING TODAY. This module and corresponding Excel assignments introduce marketing analytics and help students conceptualize marketing analytics at work in the real world. Students learn to work with Excel Online, one of marketing’s newest tools used to conduct marketing analytics. Special assignments are algorithmically generated, offering countless possibilities for each question. Students do not need Excel on their computers to complete assignments, and special support assists you in incorporating assignments into your course.

SELF-QUIZZES AND ASSESSMENT CHECKS LET STUDENTS EVALUATE THEIR OWN UNDERSTANDING. These helpful self-assessment tools at the conclusion of each chapter and at the end of each text section allow students to quickly evaluate their learning and identify any areas in need of further reinforcement.

FULL SUITE OF TEACHING AND LEARNING SUPPLEMENTS SUPPORTS THIS EDITION. Resources include a test bank with more than 4,000 questions categorized by objective, difficulty level, Bloom's taxonomy and AACSB and Rubin/Dierdorff requirements. This edition also offers an updated Instructor's Manual with detailed lecture outlines, collaborative learning exercises, answers to end-of-chapter questions and a media guide as well as engaging PowerPoint® presentations.

ONLINE SUITE OF STUDENT ASSESSMENT SOLUTIONS ENHANCES STUDENT UNDERSTANDING OF COURSE MATERIAL. By evaluating student progress and comprehension in real-time as students advance through your course, you are able to better manage classes and organize assignments. MindTap digital resources enable you to track student progress using a variety of platforms.

Table of contents

Chapters

Cover Page
Title Page
Copyright Page
Preface
Part 1. Designing Customer-Oriented Marketing Strategies
Part 2. Understanding Buyers and Markets
Part 3. Target Market Selection
Part 4. Product Decisions
Part 5. Pricing Decisions
Part 6. Distribution Decisions
Part 7. Promotional Decisions
Appendix A. Developing an Effective Marketing Plan
Appendix B. Financial Analysis in Marketing
Online Appendix. Your Career in Marketing
Marketing Analytics
Show more

Part 1. Designing Customer-Oriented Marketing Strategies

Chapter 1. Marketing: The Art and Science of Satisfying Customers
Preview this section ↗
1-1. What Is Marketing? ↗
Opening Example ↗
1-1a. Learning It: What Is Marketing? ↗
1-1b. Closing Example ↗
1-2. Elements of Marketing Strategy ↗
Opening Example ↗
1-2a. Learning It: Elements of Marketing Strategy ↗
1-2b. Marketing Mix Variables ↗
1-2c. Closing Example ↗
1-3. Five Eras of Marketing History ↗
Opening Example ↗
1-3a. Learning It: Five Eras of Marketing History ↗
1-3b. Closing Example ↗
1-4. From Transaction-Based Marketing to Relationship Marketing ↗
Opening Example ↗
1-4a. Learning It: From Transaction-Based Marketing to Relationship Marketing ↗
1-4b. Closing Example ↗
1-5. Categories of Marketing ↗
Opening Example ↗
1-5a. Learning It: Categories of Marketing ↗
1-5b. Closing Example ↗
1-6. Eight Functions of Marketing Physical Goods ↗
Opening Example ↗
1-6a. Learning It: Eight Functions of Marketing Physical Goods ↗
1-6b. Closing Example ↗
1-7. Analyzing Marketing Strategy ↗
Opening Example ↗
1-7a. Learning It: Analyzing Marketing Strategy ↗
1-8. Learn It Today . . . Use It Tomorrow ↗
Chapter Summary ↗
Key Terms ↗
Chapter 2. Strategic Planning in Contemporary Marketing
2-1. Marketing Planning: The Basis for Strategy and Tactics
Opening Example
2-1a. Learning It: Marketing Planning: The Basis for Strategy and Tactics
2-1b. Closing Example
2-2. Marketing Plan Components
Opening Example
2-2a. Learning It: Marketing Plan Components
2-2b. The Marketing Planning Process
2-2c. Closing Example
2-3. Industry Structure and Competition
Opening Example
2-3a. Learning It: Industry Structure and Competition
2-3b. Closing Example
2-4. SWOT Analysis
Opening Example
2-4a. Learning It: SWOT Analysis
2-4b. Closing Example
2-5. Portfolio Analysis—A Planning Tool
Opening Example
2-5a. Learning It: Portfolio Analysis–A Planning Tool
2-5b. Closing Example
2-6. Using SWOT Analysis and BCG Matrix
Opening Example
2-6a. Learning It: Using SWOT Analysis and BCG Matrix
2-6b. Conducting Portfolio Analysis
2-7. Learn It Today . . . Use It Tomorrow
Chapter Summary
Key Terms
Chapter 3. The Marketing Environment, Ethics, and Social Responsibility
3-1. The Marketing Environment
Opening Example
3-1a. Learning It: The Marketing Environment
3-1b. Closing Example
3-2. The Competitive Environment
Opening Example
3-2a. Learning It: The Competitive Environment
3-2b. Closing Example
3-3. The Political-Legal Environment
Opening Example
3-3a. Learning It: The Political-Legal Environment
3-3b. Closing Example
3-4. Types of Regulatory Forces
Opening Example
3-4a. Learning It: Types of Regulatory Forces
3-4b. Closing Example
3-5. The Economic Environment
Opening Example
3-5a. Learning It: The Economic Environment
3-5b. Closing Example
3-6. The Technological Environment
Opening Example
3-6a. Learning It: The Technological Environment
3-6b. Closing Example
3-7. The Social-Cultural Environment
Opening Example
3-7a. Learning It: The Social-Cultural Environment
3-7b. Closing Example
3-8. Ethical Issues in Marketing
Opening Example
3-8a. Learning It: Ethical Issues in Marketing
3-8b. Ethics in Product Strategy
3-8c. Ethics in Pricing
3-8d. Ethics in Distribution
3-8e. Ethics in Promotion
3-8f. Closing Example
3-9. Social Responsibility
Opening Example
3-9a. Learning It: Social Responsibility
3-9b. Closing Example
3-10. Learn It Today . . . Use It Tomorrow
Chapter Summary
Key Terms
Chapter 4. E-Business: Managing the Customer Experience
4-1. Opportunities Offered by Digital Marketing
Opening Example
4-1a. Learning It: Opportunities Offered by Digital Marketing
4-1b. Closing Example
4-2. E-Business in the B2B Market
Opening Example
4-2a. Learning It: E-Business in the B2B Market
4-2b. Closing Example
4-3. Benefits of Shopping Online
Opening Example
4-3a. Learning It: Benefits of Shopping Online
4-3b. Closing Example
4-4. Challenges Faced by Online Marketers and Consumers
Opening Example
4-4a. Learning It: Challenges Faced by Online Marketers and Consumers
4-4b. Closing Example
4-5. Factors That Influence E-Commerce Success
Opening Example
4-5a. Learning It: Factors That Influence E-Commerce Success
4-5b. User Experience
4-5c. Product Offering
4-5d. Checkout Process
4-5e. Revenue Maximization
4-5f. Closing Example
4-6. Assessing the Effectiveness of an E-Commerce Site
Opening Example
4-6a. Learning It: Assessing the Effectiveness of an E-Commerce Site
4-6b. Closing Example
4-7. Optimizing the Effectiveness of an E-Commerce Site
Opening Example
4-7a. Learning It: Optimizing the Effectiveness of an E-Commerce Site
4-8. Learn It Today . . . Use It Tomorrow
Chapter Summary
Key Terms
Chapter 5. Social Media: Living in the Connected World
What Is Social Media?
Opening Example
5-1a. Learning It: What Is Social Media?
5-1b. Closing Example
5-2. Social Media Platforms
Opening Example
5-2a. Learning It: Social Media Platforms
5-2b. Closing Example
5-3. How Consumers Use Social Media
Opening Example
5-3a. Learning It: How Consumers Use Social Media
5-3b. Closing Example
5-4. Goals of a Social Media Marketing Campaign
Opening Example
5-4a. Learning It: Goals of a Social Media Marketing Campaign
5-4b. Closing Example
5-5. Monitoring and Measuring Social Media Marketing
Opening Example
5-5a. Learning It: Monitoring and Measuring Social Media Marketing
5-5b. Closing Example
5-6. Creating Effective Social Media Content
Opening Example
5-6a. Learning It: Creating Effective Social Media Content
5-6b. Closing Example
5-7. Ethics in Social Media
Opening Example
5-7a. Learning It: Ethics in Social Media
5-7b. Closing Example
5-8. Launching and Measuring a Social Media Campaign
Opening Example
5-8a. Learning It: Launching and Measuring a Social Media Campaign
5-9. Learn It Today . . . Use It Tomorrow
Chapter Summary
Key Terms

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