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Organizational Behavior: Managing People and Organizations

By Ricky W. Griffin, Jean M. Phillips, Stanley M. Gully

13th Edition © 2020
Discipline:Management
Course:Organizational Behavior
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Griffin/Phillips/Gully's applied approach in ORGANIZATIONAL BEHAVIOR: MANAGING PEOPLE AND ORGANIZATIONS, 13E balances classic management ideas with today's most recent organizational behavior developments and trends. Your students learn to think and act like successful managers as this edition examines the fundamentals of employee behavior. Numerous learning features, including clear explanations of key terms, evaluations of the latest research findings and chapter-opening Real-World Challenges create a reader-friendly approach. Memorable examples from well-known organizations complement the book's in-chapter organizational cases, end-of-chapter exercises, self-assessments, video cases and exercises. Students focus on OB's most pressing issues and learn to develop practical solutions as they develop the skills, tools and resources to compete effectively within the world of organizational change.

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About this product

Griffin/Phillips/Gully's applied approach in ORGANIZATIONAL BEHAVIOR: MANAGING PEOPLE AND ORGANIZATIONS, 13E balances classic management ideas with today's most recent organizational behavior developments and trends. Your students learn to think and act like successful managers as this edition examines the fundamentals of employee behavior. Numerous learning features, including clear explanations of key terms, evaluations of the latest research findings and chapter-opening Real-World Challenges create a reader-friendly approach. Memorable examples from well-known organizations complement the book's in-chapter organizational cases, end-of-chapter exercises, self-assessments, video cases and exercises. Students focus on OB's most pressing issues and learn to develop practical solutions as they develop the skills, tools and resources to compete effectively within the world of organizational change.

UPDATED, INTRIGUING VIDEOS ENGAGE STUDENTS WITH PRACTICAL APPLICATIONS. These videos on MindTap connect actual examples drawn from today's business world to chapter content and challenge students to apply what they’ve learned.

CUSTOMIZABLE, INTERACTIVE VIDEOS, CASES AND EXERCISES CHALLENGE STUDENT THINKING. This edition provides a YouTube channel, case study index, custom videos, Experiential Exercises powered by YouSeeU and assignments. All resources make it easy to personalize your course to your students' needs and are specifically created to keep students engaged while elevating their thinking.

"REAL-WORLD CHALLENGES" ENCOURAGE PARTICIPATION AND PROVOKE IN-DEPTH THINKING. Within these challenge exercises, students examine familiar organizations, such as Disney and Starbuck, and take a glimpse at the organizational principles behind the topics making news today.

SELF-ASSESSMENTS HELP ENSURE STUDENTS MASTER THE CHAPTER MATERIAL BEFORE MOVING AHEAD. Proven self-assessment tools throughout this edition promote reader engagement and encourage development as students connect to chapter material to life around them and clearly see the importance of what they're learning. These self-assessments are available both within the book and online with MindTap.

Table of contents

Chapters

Cover Page
Title Page
Copyright Page
About the Authors
Preface
Acknowledgements
Dedication
Part 1. Introduction to Organizational Behavior
Part 2. Individual Behaviors and Processes in Organizations
Part 3. Social and Group Processes in Organizations
Part 4. Leadership and Influence Processes in Organizations
Part 5. Organizational Processes and Characteristics

Part 1. Introduction to Organizational Behavior

Chapter 1. An Overview of Organizational Behavior
Preview this section ↗
What Is Organizational Behavior? ↗
The Meaning of Organizational Behavior ↗
How Organizational Behavior Impacts Personal Success ↗
How Organizational Behavior Impacts Organizational Success ↗
The Managerial Context of Organizational Behavior ↗
Basic Management Functions and Organizational Behavior ↗
Critical Management Skills and Organizational Behavior ↗
Organizational Behavior and Human Resource Management ↗
The Strategic Context of Organizational Behavior ↗
Sources of Competitive Advantage ↗
Types of Business Strategies ↗
Integrating Business Strategy and Organizational Behavior ↗
Contextual Perspectives on Organizational Behavior ↗
What Are the Origins of Organizational Behavior? ↗
Organizations as Open Systems ↗
Situational Perspectives on Organizational Behavior ↗
Interactionalism: People and Situations ↗
Managing for Effectiveness ↗
Enhancing Individual and Team Performance Behaviors ↗
Enhancing Employee Commitment and Engagement ↗
Promoting Organizational Citizenship Behaviors ↗
Minimizing Dysfunctional Behaviors ↗
Driving Strategic Execution ↗
How Do We Know What We Know? ↗
The Framework of the Book ↗
Summary and Application ↗
Discussion Questions ↗
Understand Yourself Exercise ↗
Group Exercise ↗
Chapter 2. The Changing Environment of Organizations
Diversity and Business
Types of Diversity
Trends in Diversity
Generational Differences
Diversity Issues for Managers
Globalization and Business
Trends in Globalization
Cultural Competence
Cross-Cultural Differences and Similarities
Global Perspective
Technology and Business
Manufacturing and Service Technologies
Technology and Competition
Information Technology and Social Media
Ethics and Corporate Governance
Framing Ethical Issues
Ethical Issues in Corporate Governance
Ethical Issues and Information Technology
Corporate Social Responsibility
New Employment Relationships
The Management of Knowledge Workers
Outsourcing and Offshoring
Temp and Contingent Workers
Tiered Workforce
The Changing Nature of Psychological Contracts
Summary and Application
Discussion Questions
Understand Yourself Exercise
Group Exercise

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