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Business Ethics: Ethical Decision Making and Cases

By O. C. Ferrell, John Fraedrich, Linda Ferrell

13th Edition © 2022
Discipline:Management
Course:Ethics
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Prepare future managers to confront ethical decision-making amidst the new business realities of 2020 and 2021 with Ferrell/Fraedrich/Ferrell's market-leading BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, 13E. Your students learn how to integrate ethics into key strategic business decisions as reorganized chapters clearly present the ethical decision-making process in today's complex ethical, legal, social and political environments. Current examples and new vignettes highlight the 2020 economic and pandemic realities and preview challenges new managers are most likely to encounter. Updates address concepts, processes and best practices behind successful business ethics with the latest legislation and new coverage of global sustainability and corporate social responsibility. New and original cases highlight practices within familiar organizations, including Tesla and TOMS, while exercises and MindTap online resources reinforce business ethics through hands-on applications.

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Prepare future managers to confront ethical decision-making amidst the new business realities of 2020 and 2021 with Ferrell/Fraedrich/Ferrell's market-leading BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, 13E. Your students learn how to integrate ethics into key strategic business decisions as reorganized chapters clearly present the ethical decision-making process in today's complex ethical, legal, social and political environments. Current examples and new vignettes highlight the 2020 economic and pandemic realities and preview challenges new managers are most likely to encounter. Updates address concepts, processes and best practices behind successful business ethics with the latest legislation and new coverage of global sustainability and corporate social responsibility. New and original cases highlight practices within familiar organizations, including Tesla and TOMS, while exercises and MindTap online resources reinforce business ethics through hands-on applications.

NUMEROUS REAL-WORLD, HANDS-ON APPLICATIONS PLACE STUDENTS IN THE ROLE OF DECISION MAKER. An "Ethical Dilemma" at the opening of each chapter highlights a realistic situation and provides guided discussion questions on how to resolve the dilemma. This content prompts discussion about ethical issues related to the chapter. Chapter-ending "Resolving Ethical Business Challenges" mini-cases give students an opportunity to apply what they have learned as they use critical-thinking skills to address realistic ethical issues.

UP-TO-DATE AND ENGAGING CASES HIGHLIGHT THE IMPORTANCE OF ETHICAL DECISION-MAKING TODAY. Interesting, original cases feature organizations familiar to students that are facing intriguing ethical dilemmas. Cases put the principles students are learning to the test. Within some cases students can conduct additional research to determine recent developments, because many ethical issues impacting companies take years to resolve.

MARKET-LEADING APPROACH EMPHASIZES DECISION-MAKING, LEADERSHIP AND STRATEGY. The esteemed authors clearly illustrate how to develop, implement and audit an effective ethics program successfully within a contemporary global environment.

EFFECTIVE LEARNING FEATURES ENSURE STUDENTS GAIN THE MOST FROM YOUR COURSE. Chapter Objectives, Chapter Outlines, detailed Chapter Summaries and "Check Your E.Q." (Ethics Quotient) exercises help students identify key concepts, initiate discussion and enhance problem-solving skills. Students also have opportunities for self-assessment throughout this edition.

Table of contents

Chapters

Cover Page
Title Page
Copyright Page
Dedication
Preface
Acknowledgments
Part 1. An Overview of Business Ethics
Part 2. Ethical Issues and the Institutionalization of Business Ethics
Part 3. The Decision-Making Process
Part 4. Implementing Business Ethics in a Global Economy
Part 5. Cases

Part 1. An Overview of Business Ethics

Chapter 1. The Importance of Business Ethics
Preview this section ↗
1-1. Business Ethics Defined ↗
1-2. Why Study Business Ethics? ↗
1-2a. A Crisis in Business Ethics ↗
1-2b. Specific Issues ↗
1-2c. The Reasons for Studying Business Ethics ↗
1-3. The Development of Business Ethics ↗
1-3a. Before 1960: Ethics in Business ↗
1-3b. The 1960s: The Rise of Social Issues in Business ↗
1-3c. The 1970s: Business Ethics as an Emerging Field ↗
1-3d. The 1980s: Business Ethics Reaches Maturity ↗
1-3e. The 1990s: Institutionalization of Business Ethics ↗
1-3f. The 2000s: Twenty-First Century Business Ethics ↗
1-3g. The 2010s: New Challenges in Business Ethics ↗
1-3h. The 2020s and Beyond ↗
1-4. Developing Organizational and Global Ethical Cultures ↗
1-5. The Benefits of Business Ethics ↗
1-5a. Ethics Contributes to Employee Commitment ↗
1-5b. Ethics Contributes to Investor Loyalty ↗
1-5c. Ethics Contributes to Customer Satisfaction ↗
1-5d. Ethics Contributes to Profits ↗
1-6. Our Framework For Studying Business Ethics ↗
Summary ↗
Important Terms for Review ↗
Resolving Ethical Business Challenges ↗
Check Your EQ ↗
Chapter 2. Stakeholder Relationships, Social Responsibility, and Corporate Governance
2-1. Stakeholders Define Ethical Issues in Business
2-1a. Identifying Stakeholders
2-1b. A Stakeholder Orientation
2-2. Social Responsibility and Business Ethics
2-3. Issues in Social Responsibility
2-4. Social Responsibility and the Importance of a Stakeholder Orientation
2-5. Corporate Governance Provides Formalized Responsibility to Stakeholders
2-5a. Views of Corporate Governance
2-5b. The Role of Boards of Directors
2-5c. Greater Demands for Accountability and Transparency
2-5d. Executive Compensation
2-6. Implementing a Stakeholder Perspective
2-6a. Step 1: Assessing the Corporate Culture
2-6b. Step 2: Identifying Stakeholder Groups
2-6c. Step 3: Identifying Stakeholder Issues
2-6d. Step 4: Assessing Organizational Commitment to Stakeholders and Social Responsibility
2-6e. Step 5: Identifying Resources and Determining Urgency
2-6f. Step 6: Gaining Stakeholder Feedback
2-7. Contributions of a Stakeholder Perspective
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Chapter 3. Sustainability: Social and Ethical Dimensions
3-1. Defining Sustainability
3-2. How Sustainability Relates to Ethical Decision Making and Social Responsibility
3-3. Global Environmental Issues
3-3a. Atmospherics
3-3b. Water
3-3c. Land
3-4. Environmental Legislation
3-4a. Environmental Protection Agency (EPA)
3-4b. Environmental Regulations
3-5. Alternative Energy Sources
3-5a. Wind Power
3-5b. Geothermal Power
3-5c. Solar Power
3-5d. Nuclear Power
3-5e. Biofuels
3-5f. Hydropower
3-6. Business Response to Sustainability Issues
3-6a. Green Marketing
3-6b. Greenwashing
3-7. Strategic Implementation of Environmental Responsibility
3-7a. Recycling Initiatives
3-7b. Stakeholder Assessment
3–7c. Risk Analysis
3-7d. The Strategic Environmental Audit
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ

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