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Business and Society: Ethics, Sustainability, and Stakeholder Management

By Archie B. Carroll, Ann K. Buchholtz

9th Edition © 2015
Discipline:Management
Course:Business and Society
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Demonstrate for your students the importance of business ethics, sustainability, and stakeholder management from a strong managerial perspective with Carroll/Buchholtz's BUSINESS AND SOCIETY: ETHICS, SUSTAINABILITY, AND STAKEHOLDER MANAGEMENT, Ninth Edition. Students learn how effective business decision makers balance and protect the interests of various stakeholders, including investors, employees, the community, and the environment--particularly as business recovers from a perilous financial period. Proven content emphasizes the social, legal, political, and ethical responsibilities of a business to both external and internal stakeholder groups.

The authors effectively balance strong coverage of ethics and the stakeholder model with a new focus on one of business's most recent, urgent mandates: sustainability. This edition's increased emphasis on sustainability clearly reflects the interconnectivity between business and the natural, social, and financial environments, illustrating how all three must be maintained in balance to sustain current and future generations.

A wealth of new real business cases and "Ethics in Practice" cases blend with coverage of the most recent research, laws, and examples. Practical applications teach future managers to focus their reasoning and enhance the precision with which they consider and make ethical decisions. With this edition's comprehensive package, including a Test Bank correlated to AACSB standards, dynamic new website, and other resources, you can provide your students with the solid understanding of ethics, sustainability, and stakeholder management.

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About this product

Demonstrate for your students the importance of business ethics, sustainability, and stakeholder management from a strong managerial perspective with Carroll/Buchholtz's BUSINESS AND SOCIETY: ETHICS, SUSTAINABILITY, AND STAKEHOLDER MANAGEMENT, Ninth Edition. Students learn how effective business decision makers balance and protect the interests of various stakeholders, including investors, employees, the community, and the environment--particularly as business recovers from a perilous financial period. Proven content emphasizes the social, legal, political, and ethical responsibilities of a business to both external and internal stakeholder groups.

The authors effectively balance strong coverage of ethics and the stakeholder model with a new focus on one of business's most recent, urgent mandates: sustainability. This edition's increased emphasis on sustainability clearly reflects the interconnectivity between business and the natural, social, and financial environments, illustrating how all three must be maintained in balance to sustain current and future generations.

A wealth of new real business cases and "Ethics in Practice" cases blend with coverage of the most recent research, laws, and examples. Practical applications teach future managers to focus their reasoning and enhance the precision with which they consider and make ethical decisions. With this edition's comprehensive package, including a Test Bank correlated to AACSB standards, dynamic new website, and other resources, you can provide your students with the solid understanding of ethics, sustainability, and stakeholder management.

"ETHICS IN PRACTICE" CASES TEST FUTURE MANAGERS' RESPONSES TO ACTUAL ETHICAL CHALLENGES IN TODAY'S WORKPLACE. Fresh new "Ethics in Practice" Cases woven throughout this edition prepare future managers for business situations that will test their values and ethics. These short cases feature actual ethical conflicts companies face, as well as dilemmas former students have confronted personally in their full- and part-time work experiences. New case topics in the ninth edition pose intriguing topics such as "Where Did the Corn Go?" "Is Résumé Inflation and Deception Okay?" "When Ethics Hotlines Don't Work," "Whole Foods and GMO Labeling," "Banning the Big Gulp," "The NRA and the CDC," "Double Irish with a Dutch Sandwich," "Fast Fashion or Dangerous Design?" and "Bigotry in the Bakery."

END-OF-TEXT CASES PROVIDE ABUNDANT OPPORTUNITIES TO APPLY STAKEHOLDER AND ETHICAL SYSTEMS TO SPECIFIC BUSINESS PROBLEMS. Thirty-six end-of-text cases offer new and updated coverage of relevant real-world concepts. Cases vary in length and include classic cases with ongoing impact as well as the most recent developments. A convenient Case Matrix makes it simple to incorporate cases into your course at the best times.

CLEAR LEARNING OUTCOMES FOR EACH CHAPTER GUIDE STUDENTS' FOCUS. Proven Learning Outcomes articulate learning goals for each chapter and provide consistent structure for self-testing and review.

CONVENIENT CASE CORRELATION GUIDE HELPS YOU SELECT THE BEST CASES FOR EACH POINT IN YOUR COURSE. This edition's useful Case Matrix suggests appropriate chapters for incorporating each of the end-of-text cases, while still providing you with the ultimate flexibility in case usage.

Table of contents

Chapters

Cover Page
Title Page
Copyright Page
Preface
Acknowledgments
About the Authors
Part 1. Business, Society, and Stakeholders
Part 2. Corporate Governance and Strategic Management Issues
Part 3. Business Ethics and Management
Part 4. External Stakeholder Issues
Part 5. Internal Stakeholder Issues
Cases

Part 1. Business, Society, and Stakeholders

1. The Business and Society Relationship
Preview this section ↗
Business and Society ↗
Business Defined ↗
Society Defined ↗
Society as the Macroenvironment ↗
A Pluralistic Society ↗
Pluralism and Its Strengths and Weaknesses ↗
Multiple Publics, Systems, and Stakeholders ↗
A Special-Interest Society ↗
Business Criticism and Corporate Response ↗
Factors in the Social Environment ↗
General Criticism of Business: Use and Abuse of Power ↗
Balance of Power and Responsibility ↗
Business Response: Concern and Changing Social Contract ↗
Focus of the Book ↗
Managerial Approach ↗
Business Ethics Theme ↗
Sustainability Theme ↗
Stakeholder Management Theme ↗
Structure of the Book ↗
Summary ↗
Key Terms ↗
Discussion Questions ↗
2. Corporate Citizenship: Social Responsibility, Performance, Sustainability
Corporate Social Responsibility (CSR) as a Concept
Historical Perspective on CSR
Modifications of the Economic Model
Evolving Meanings of CSR
A Four-Part Definition of CSR
The Pyramid of Corporate Social Responsibility
CSR in Practice in Business
Traditional Arguments Against and For CSR
Arguments Against CSR
Arguments for CSR
The Business Case for CSR
Corporate Social Responsiveness
Corporate Social Performance
Carroll’s CSP Model
Corporate Citizenship
Broad Views
Narrow Views
Drivers of Corporate Citizenship
Benefits of Corporate Citizenship to Business Itself
Stages of Corporate Citizenship
Global Corporate Citizenship
Corporate Citizenship Awards by Business Press
Social Performance and Financial Performance Relationship
Three Perspectives on the Social-Financial-Reputation Relationship
Sustainability—Profits, People, Planet
The Triple Bottom Line
Socially Responsible, Sustainable, Ethical Investing
Summary
Key Terms
Discussion Questions
3. The Stakeholder Approach to Business, Society, and Ethics
Origins of the Stakeholder Concept
What Is the Stake in Stakeholder?
What Is a Stakeholder?
Who Are Business’s Stakeholders?
Three Views of the Firm: Production, Managerial, and Stakeholder
Primary and Secondary Stakeholders
A Typology of Stakeholder Attributes: Legitimacy, Power, Urgency
Stakeholder Approaches
Strategic, Multifiduciary, and Synthesis Approaches
Three Values of the Stakeholder Model
Descriptive Value
Instrumental Value
Normative Value
Key Questions in Stakeholder Management
Who Are the Organization’s Stakeholders?
What Are Our Stakeholders’ Stakes?
What Opportunities and Challenges Do Our Stakeholders Present?
What Responsibilities Does a Firm Have toward Its Stakeholders?
What Strategies or Actions Should Management Take?
Effective Stakeholder Management
Stakeholder Thinking
Developing a Stakeholder Culture
Stakeholder Management Capability
Level 1: Rational Level
Level 2: Process Level
Level 3: Transactional Level
Stakeholder Engagement
The Stakeholder Corporation
Principles of Stakeholder Management
Strategic Steps toward Global Stakeholder Management
Implementation
Summary
Key Terms
Discussion Questions

Resources

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