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Organizational Behavior: Managing People and Organizations

By Ricky W. Griffin, Jean M. Phillips

15th Edition © 2027
Discipline:Management
Course:Organizational Behavior
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Balance today's most recent organizational behavior developments and trends with proven classic management ideas when you use Griffin/Phillips' "Organizational Behavior: Managing People and Organizations," 15th Edition. This applied, student-oriented approach emphasizes how to think and act like a successful manager. Updated learning features, chapter-opening Real-World Challenges, the latest research findings and revised content reflect today's changes in organizational behavior (OB). Current, applied examples from known organizations work with in-chapter cases, self-assessments and exercises to create a reader-friendly focus. Students examine OB's emerging issues, including AI, hybrid and remote work and DEI controversies as they develop the skills, tools and resources to succeed and lead others in the modern workplace. MindTap digital resources further reinforce critical OB concepts.

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About this product

Balance today's most recent organizational behavior developments and trends with proven classic management ideas when you use Griffin/Phillips' "Organizational Behavior: Managing People and Organizations," 15th Edition. This applied, student-oriented approach emphasizes how to think and act like a successful manager. Updated learning features, chapter-opening Real-World Challenges, the latest research findings and revised content reflect today's changes in organizational behavior (OB). Current, applied examples from known organizations work with in-chapter cases, self-assessments and exercises to create a reader-friendly focus. Students examine OB's emerging issues, including AI, hybrid and remote work and DEI controversies as they develop the skills, tools and resources to succeed and lead others in the modern workplace. MindTap digital resources further reinforce critical OB concepts.

Updated Real-World Challenges encourage active participation and provoke in-depth thinking as students explore well-known organizations like Coinbase, Twitter and Spotify while uncovering the organizational principles behind today’s headline-making topics.

Understand Yourself self-assessments -- available both in the book and online with MindTap -- help students connect personally with chapter concepts. These proven tools promote engagement and career-relevant development by offering meaningful insights into how students relate to the material and how they might improve in areas critical to their success.

Analytical case studies embedded in each chapter help students build relevant analytical skills through active learning and discussion. Their concise format -- more manageable than traditional Harvard or Ivey cases -- makes them ideal for in-class engagement.

Active learning resources -- including cases, activities and exercises at the end of each chapter -- provide instructors with integrated tools that support dynamic learning experiences both in person and online.

Table of contents

Chapters

Cover Page
Title Page
Copyright Page
About the Authors
Preface
Acknowledgments
Dedication
Part 1. Introduction to Organizational Behavior
Part 2. Individual Behaviors and Processes in Organizations
Part 3. Social and Group Processes in Organizations
Part 4. Leadership and Influence Processes in Organizations
Part 5. Organizational Processes and Characteristics

Part 1. Introduction to Organizational Behavior

Chapter 1. An Overview of Organizational Behavior
Preview this section ↗
1-1. What Is Organizational Behavior? ↗
1-1a. The Meaning of Organizational Behavior ↗
1-1b. How Organizational Behavior Impacts Personal Success ↗
1-1c. How Organizational Behavior Impacts Organizational Success ↗
1-2. The Managerial Context of Organizational Behavior ↗
1-2a. Basic Management Functions and Organizational Behavior ↗
1-2b. Critical Management Skills and Organizational Behavior ↗
1-2c. Organizational Behavior and Human Resource Management ↗
1-3. The Strategic Context of Organizational Behavior ↗
1-3a. Sources of Competitive Advantage ↗
1-3b. Types of Business Strategies ↗
1-3c. Integrating Business Strategy and Organizational Behavior ↗
1-4. Contextual Perspectives on Organizational Behavior ↗
1-4a. What Are the Origins of Organizational Behavior? ↗
1-4b. Organizations as Open Systems ↗
1-4c. Situational Perspectives on Organizational Behavior ↗
1-4d. Interactionalism: People and Situations ↗
1-5. Managing for Effectiveness ↗
1-5a. Enhancing Individual and Team Performance Behaviors ↗
1-5b. Enhancing Employee Engagement and Commitment ↗
1-5c. Promoting Organizational Citizenship Behaviors ↗
1-5d. Minimizing Dysfunctional Behaviors ↗
1-5e. Driving Strategic Execution ↗
1-5f. How Do We Know What We Know? ↗
1-6. The Framework of the Book ↗
Summary and Application ↗
Discussion Questions ↗
Understand Yourself Exercise ↗
Group Exercise ↗
Chapter 2. The Changing Environment of Organizations
2-1. Diversity, Equity, and Inclusion in Business
2-1a. Types of Diversity
2-1b. Trends in Diversity
2-1c. Generational Differences
2-1d. Diversity, Equity, and Inclusion Issues for Managers
2-2. Globalization and Business
2-2a. Trends in Globalization
2-2b. Cultural Competence
2-2c. Cross-Cultural Differences and Similarities
2-2d. Global Perspective
2-3. Technology and Business
2-3a. Manufacturing and Service Technologies
2-3b. Technology and Competition
2-3c. Information Technology and Social Media
2-3d. Artificial Intelligence (AI)
2-4. Ethics and Corporate Governance
2-4a. Framing Ethical Issues
2-4b. Ethical Issues in Corporate Governance
2-4c. Ethical Issues and Information Technology
2-4d. Corporate Social Responsibility
2-5. New Employment Relationships
2-5a. The Management of Knowledge Workers
2-5b. Outsourcing and Offshoring
2-5c. Temp and Contingent Workers
2-5d. Worker Mobility
2-5e. The Changing Nature of Psychological Contracts
Summary and Application
Discussion Questions
Understand Yourself Exercise
Group Exercise

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