Cengage/Higher Education/Human Resource Management/Managing Human Resources
Return to search
New edition available!
MindTap Management, 1 term Instant Access for Snell/Morris' Managing Human Resources, 18th Edition is now available.
View course
Managing Human Resources book cover
Student viewInstructor view

Managing Human Resources

By Scott Snell, Shad Morris, George W. Bohlander

17th Edition © 2016
Discipline:Management
Course:Human Resource Management
Starting from$76.99
See pricing details and explore formats

Get your course materials

Learning Platforms

MindTap

Get course content, assignments, practice, and AI-powered support all in one place to keep learning on track.

New edition available

Cengage Unlimited

Get day-one access to course content, AI-powered support, and resources to build college and career-ready skills.

Manage Subscription

eBook

Get instant access to your course content on the device of your choice, with built-in tools like highlighting, bookmarking, and search.

Hardback

Buy or Rent the textbook

Get a new, printed copy of your textbook, ready for notes and highlighting. Plus, free shipping and returns on orders. *See terms and conditions.

New edition available
Added to cart.
Something went wrong. Please try again.

Questions about this product?

Get help with product, platform or format questions.

Let’s connect
Explore instructor resources

About your course materials

Snell/Morris/Bohlander's market-leading MANAGING HUMAN RESOURCES, 17TH EDITION builds upon a foundation of research and theory with an inviting, practical framework that focuses on today's most critical HR issues and current practices. The text's engaging writing style and strong visual design use more than 500 memorable examples from a variety of real organizations to illustrate key points and connect concepts to current HR practice. Fresh examples throughout this edition, coupled with a robust media package, spotlight the latest developments and critical trends, while hands-on applications focus on practical tips and suggestions for success. The book's integrated learning system and comprehensive package provide you more resources for effectively teaching your class. Look to the leader, MANAGING HUMAN RESOURCES, 17TH EDITION, to enable your students to think and act like managers by developing the competencies that will help tomorrow's organizations create a sustainable competitive advantage through people.

Related study tools

International MindTap Management Instant Access for Snell/Morris/Bohlander's Managing Human Resources cover
Higher Education

International MindTap Management Instant Access for Snell/Morris/Bohlander's Managing Human Resources

International MindTap Management for Snell/Morris/Bohlander's Managing Human Resources, 17th Edition, is the digital learning solution that helps instructors engage and transform today's students int…

ISBN-13:9781305477032Copied!
View details
MindTap® Management, 1 term (6 months) Instant Access for Snell/Morris/Bohlander's Managing Human Resources cover
Higher Education

MindTap® Management, 1 term (6 months) Instant Access for Snell/Morris/Bohlander's Managing Human Resources

MindTap Management for Snell/Morris/Bohlander's Managing Human Resources, 17th Edition is the digital learning solution that helps instructors engage and transform today's students into critical thin…

ISBN-13:9781285872667Copied!
$168.00
Add to cart
MindTap Management for Snell/Morris/Bohlander's Managing Human Resources cover
Higher Education

MindTap Management for Snell/Morris/Bohlander's Managing Human Resources

ISBN-13:9781285872674Copied!
View details

Frequently asked questions

How do I enroll in or join my course?

Your instructor will tell you how to access your course. You may join through your school’s LMS, a course link or a course key. If you’re unsure which method to use, check with your instructor.

How do I redeem an access code, or what if my code isn't working?

Sign in to your Cengage account and select Enter Access Code or Course Key, then enter your access code and select Register. If your code is damaged, missing or still doesn't work, contact Cengage Support.

Why can't I access my course?

How you access your course depends on how your instructor set it up. Start from your LMS, course link or course key. If you've purchased access but still can't open the course, Cengage Help can help you troubleshoot your access.

Where can I find my eBook or textbook?

You can access available eBooks from your Cengage student dashboard or from your Cengage course. If your class uses an LMS, your instructor may also provide access there.

What if I don't have access to my course materials yet?

Temporary access may be available for some Cengage courses. If offered, you can use your course during the grace period and purchase or register your access code before it ends. Options for expired access vary by product.

AboutTable of contentsResourcesPricing & formatsRelated products

About this product

Snell/Morris/Bohlander's market-leading MANAGING HUMAN RESOURCES, 17TH EDITION builds upon a foundation of research and theory with an inviting, practical framework that focuses on today's most critical HR issues and current practices. The text's engaging writing style and strong visual design use more than 500 memorable examples from a variety of real organizations to illustrate key points and connect concepts to current HR practice. Fresh examples throughout this edition, coupled with a robust media package, spotlight the latest developments and critical trends, while hands-on applications focus on practical tips and suggestions for success. The book's integrated learning system and comprehensive package provide you more resources for effectively teaching your class. Look to the leader, MANAGING HUMAN RESOURCES, 17TH EDITION, to enable your students to think and act like managers by developing the competencies that will help tomorrow's organizations create a sustainable competitive advantage through people.

The latest edition of this market-leading text offers more coverage of critical HR issues, such as diversity, outsourcing/illegal immigration, today's labor issues, and employee benefits.

Your students gain in-depth looks at how actual organizations handle human resource issues and functions.

Discover a wealth of support beyond the Instructor's Manual. The Teaching Assistance Manual is especially designed for new instructors, graduate assistants, and teachers wanting to generate more class discussion. You'll find valuable chapter overviews and outlines, material for class discussion and ongoing student interest, topics warranting special attention, and exercises and discussion topics for student involvement. Appendices focus on presenting materials, initiating and sustaining class discussion, quizzing, testing, and dealing with problems unique to new instructors.

Ensure your students are familiar with the most current HR practices and how to apply them with timely examples and special features, including "how-to" tips. Learning features and examples throughout focus on real, memorable examples from actual organizations to display how businesses and managers perform HR functions. This focus on real-world illustrations addresses both small businesses and international topics.

Table of contents

Chapters

Cover Page
Title Page
Copyright Page
Preface
Acknowledgments
About the Authors
Part 1. Human Resources Management in Perspective
Part 2. Meeting Human Resources Requirements
Part 3. Developing Effectiveness in Human Resources
Part 4. Implementing Compensation and Security
Part 5. Enhancing Employee-Management Relations
Part 6. Expanding Human Resources Management Horizons
Integrative Cases
Show more

Part 1. Human Resources Management in Perspective

Chapter 1. The Rewards and Challenges of Human Resources Management
Preview this section ↗
1.1. Why Should You Study Human Resources Management? Will It Pay Off? ↗
1.1a. Human Capital and HRM ↗
1.2. Strategic and Global Challenges ↗
1.2a. Responding Strategically to Changes in the Marketplace ↗
1.2b. Competing, Recruiting, and Staffing Globally ↗
1.2c. Setting and Achieving Corporate Social Responsibility and Sustainability Goals ↗
1.3. Technology Challenges ↗
From Touch Labor to Knowledge Workers ↗
1.4. Productivity and Cost Challenges ↗
1.4a. Maximizing Productivity ↗
1.4b. Managing the Size of the Workforce ↗
1.4c. Managing Pay and Benefits ↗
1.5. Employee Challenges ↗
1.5a. Responding to the Demographic and Diversity Challenges of the Workforce ↗
1.5b. Adapting to Educational Shifts Affecting the Workforce ↗
1.5c. Adapting to Cultural and Societal Changes Affecting the Workforce ↗
1.6. The Role HR Managers Play and Their Partnership with Other Managers ↗
1.6a. Responsibilities of Human Resources Managers ↗
1.6b. Competencies Human Resources Managers Require ↗
Summary. ↗
Key Terms. ↗
Discussion Questions. ↗
Case Study 1. New HR Strategy Makes Lloyd’s a “Best Company” ↗
Case Study 2. Shell’s Top Recruiter Takes His Cues from Marketing ↗
Chapter 2. Strategy and Human Resources Planning
2.1. Strategic Planning and Human Resources
2.1a. Strategic Planning and HR Planning: Linking the Processes
2.2. Step One: Mission, Vision, and Values
2.2a. Developing a Mission Statement
2.2b. HR’s Role in Establishing and Reinforcing a Firm’s Mission, Vision, and Values
2.3. Step Two: External Analysis
2.3a. The Business Environment
2.3b. The Remote Environment
2.3c. The Competitive Environment
2.3d. HR’s External Analysis
2.4. Step Three: Internal Analysis
2.4a. Core Capabilities
2.4b. Sustaining a Competitive Advantage through People
2.4c. Types of Talent and Their Composition in the Workforce
2.4d. Corporate Culture
2.4e. Forecasting
2.4f. Assessing a Firm’s Human Capital Readiness: Gap Analysis
2.5. Step Four: Formulating a Strategy
2.5a. Corporate Strategy
2.5b. Business Strategy
2.5c. Functional Strategy: Ensuring Alignment
2.6. Step Five: Implementing a Firm’s Strategy
2.6a. Taking Action: Reconciling Supply and Demand
2.7. Step Six: Evaluation
2.7a. Evaluation and Assessment Issues
2.7b. Measuring a Firm’s Strategic Alignment
2.7c. Ensuring Strategic Flexibility for the Future
Summary.
Key Terms.
Discussion Questions.
Case Study 1. Domino’s Tries to Get Its Strategic Recipe Right
Case Study 2. Staffing, Down to a Science at Capital One
Appendix. Calculating Employee Turnover and Absenteeism

Resources

Instructor resources for this title can include manuals, test banks, educator guides, multimedia and companion sites. Sign in to see what is available.

Instructor manuals
Test banks
Educator guides
Multimedia
Companion sites
Sign in to view & download

Pricing and formats

Learning Platforms
eBook
Hardback
Bundle

MindTap

Give students content, practice, assignments, and AI support, with real-time insights to track their progress.

6 months

ISBN-13: 9781285872667
$168.00
New edition available
Sign in to view & adopt this title

Give students more with Cengage Unlimited

Choose the Cengage content and Learning Platform that fit your course while giving students access to Cengage Learning Platforms and our entire eBook library with one subscription.

4-12 month student access

$169.99 – $244.99

eBook

Give students digital access to textbook content with tools to highlight, bookmark and search as they read.

6 months

ISBN-13: 9780357087213
$279.95

12 months

ISBN-13: 9780357087213
$385.49

6 months

ISBN-13: 9780357687857
$76.99

12 months

ISBN-13: 9780357687857
$105.99
Sign in to view & adopt this title

Hardback

Give students a new, printed copy of their course content that they can read, highlight and annotate as they learn.

Purchase

ISBN-13: 9781285866390
$339.95
New edition available
Sign in to view & adopt this title

Related products

Human Resource Management book cover
Higher Education
New

Human Resource Management

Sean Valentine, Patricia Meglich, Robert L. Mathis, John H. Jackson
18th Edition © 2028
MindTap
Paperback
eBook
Available February 1, 2027
$76.99
View details
Effective Human Relations: Interpersonal and Organizational Applications book cover
Higher Education

Effective Human Relations: Interpersonal and Organizational Applications

Barry L. Reece, Monique Reece
14th Edition © 2025
MindTap
Paperback
eBook
Starting from
$76.99
View details
Managing Human Resources book cover
Higher Education

Managing Human Resources

Scott Snell, Shad Morris
20th Edition © 2026
MindTap
Paperback
eBook
Starting from
$76.99
View details
HR book cover
Higher Education

HR

Angelo DeNisi, Ricky Griffin
6th Edition © 2025
MindTap
Paperback
eBook
Starting from
$76.99
View details
Strategic Human Resource Management book cover
Higher Education

Strategic Human Resource Management

Jeffrey A. Mello
6th Edition © 2025
MindTap
Paperback
eBook
Starting from
$76.99
View details
Human Resource Management book cover
Higher Education

Human Resource Management

Sean Valentine, Patricia Meglich, Robert L. Mathis, John H. Jackson
17th Edition © 2025
MindTap
Paperback
eBook
Starting from
$76.99
View details

This product is provided solely for instructional purposes, and your use of this product is governed by Cengage's Terms of Use. By using this product, you acknowledge your obligation to comply with these terms. View Terms of Use.

Cengage support team
Cengage support team

Still need support?

Get help with course access, registration, purchases or technical issues from Cengage Support.
Contact support
Cengage support team
Cengage support team

Need help?

Connect with us today, and let’s explore how we can support your goals.
Get in touch
Cengage
Higher Education
K–12
Higher Education

Higher Education

Future-focused tools to teach, learn, and build career-ready skills.
Get started

Students

Instructors

Leaders

Librarians

Career and Workforce
Sign In

Higher Education

Student
Instructor
Gale
ELL
Name
Dashboard
Profile
Sign Out
Support

Recent searches

Chemistry
Mindtap Biology
Calculus
Recent query

Suggestions

Calculus230 results
Calculus Early Transcendentals84 results
Calculus Concepts37 results
Suggestion0 results

Matching products

2 results
Abstract navy to teal gradient placeholder
TAGTAGTAG
9th Edition•© 2021

Calculus: Early Transcendentals

James Stewart, Daniel K. Clegg and Saleem Watson

Abstract navy to teal gradient placeholder
TAGTAGTAG
9th Edition•© 2021

Calculus

James Stewart, Daniel K. Clegg and Saleem Watson

TAG
Edition

Product title

Authors
No matching products. Press Enter to search the full catalog.
Product suggestions are unavailable right now. Press Enter to search the full catalog.
Searching…
Sign In

Higher Education

Student
Instructor
Gale
ELL
Name
Dashboard
Profile
Sign Out
Your basket (3)
eTextbook: Calculus | 12th Edition
eTextbook Access: 360 days
$76.99
Cengage Unlimited - Full - Multi-Term Access (12 months)
Digital Access: 365 days
$124.99
Introduction to Physical Anthropology | 15th Edition
Textbook
$124.99
This is some text inside of a div block.
This is some text inside of a div block.
This is some text inside of a div block.
Your basket is empty.
We couldn’t load your basket. Please try again.
Loading your basket…
Total:
$201.98
I’m ready to checkout
Get Support
US
Change Country
Students

Students

See Overview

Access & Use Products

Access Instructions
Help Center

Get Help

Instructors

Instructors

See Overview

Products

Disciplines
Learning Platforms
Cengage Unlimited

Access & Use Products

Instructor Support
Course Setup
Training
Help Center

Get help

Leaders & Admins

Leaders & Admins

See Overview

Programs

Cengage Unlimited
Gale

Access & Use Products

LMS Integration

Resources

Published Research
Help Center

Get help

Librarians

Librarians

See Overview

Products

Databases
Primary Sources
Digital Humanities Tools
eLearning

Access & Use Products

Discovery Services
Gale Support
Gale Support

Get Support

Find Your Local Cengage Site

Select country
🇦🇫
Afghanistan
🇦🇱
Albania
🇩🇿
Algeria
🇦🇩
Andorra
🇦🇴
Angola
🇦🇮
Anguilla
🇦🇬
Antigua and Barbuda
🇦🇷
Argentina
🇦🇲
Armenia
🇦🇼
Aruba
🇦🇺
Australia
🇦🇹
Austria
🇦🇿
Azerbaijan
🇧🇸
Bahamas
🇧🇭
Bahrain
🇧🇩
Bangladesh
🇧🇧
Barbados
🇧🇾
Belarus
🇧🇪
Belgium
🇧🇿
Belize
🇧🇯
Benin
🇧🇲
Bermuda
🇧🇹
Bhutan
🇧🇴
Bolivia
🇧🇦
Bosnia and Herzegovina
🇧🇼
Botswana
🇧🇷
Brazil
🇻🇬
British Virgin Islands
🇧🇳
Brunei
🇧🇬
Bulgaria
🇧🇫
Burkina Faso
🇧🇮
Burundi
🇰🇭
Cambodia
🇨🇲
Cameroon
🇨🇦
Canada
🇨🇻
Cape Verde
🇰🇾
Cayman Islands
🇨🇫
Central African Republic
🇹🇩
Chad
🇨🇱
Chile
🇨🇳
China
🇨🇴
Colombia
🇰🇲
Comoros
🇨🇰
Cook Islands
🇨🇷
Costa Rica
🇨🇮
Côte d'Ivoire
🇭🇷
Croatia
🇨🇺
Cuba
🇨🇾
Cyprus
🇨🇿
Czech Republic
🇨🇩
Democratic Republic of the Congo
🇩🇰
Denmark
🇩🇯
Djibouti
🇩🇲
Dominica
🇩🇴
Dominican Republic
🇪🇨
Ecuador
🇪🇬
Egypt
🇸🇻
El Salvador
🇬🇶
Equatorial Guinea
🇪🇷
Eritrea
🇪🇪
Estonia
🇸🇿
Eswatini
🇪🇹
Ethiopia
🇫🇰
Falkland Islands (Malvinas)
🇫🇴
Faroe Islands
🇫🇯
Fiji
🇫🇮
Finland
🇫🇷
France
🇬🇫
French Guiana
🇬🇪
Georgia
🇩🇪
Germany
🇬🇭
Ghana
🇬🇮
Gibraltar
🇬🇷
Greece
🇬🇱
Greenland
🇬🇩
Grenada
🇬🇵
Guadeloupe
🇬🇺
Guam
🇬🇹
Guatemala
🇬🇳
Guinea
🇬🇼
Guinea-Bissau
🇬🇾
Guyana
🇭🇹
Haiti
🇭🇳
Honduras
🇭🇰
Hong Kong
🇭🇺
Hungary
🇮🇸
Iceland
🇮🇳
India
🇮🇩
Indonesia
🇮🇷
Iran
🇮🇶
Iraq
🇮🇪
Ireland
🇮🇱
Israel
🇮🇹
Italy
🇯🇲
Jamaica
🇯🇵
Japan
🇯🇴
Jordan
🇰🇿
Kazakhstan
🇰🇪
Kenya
🇰🇮
Kiribati
🇰🇼
Kuwait
🇰🇬
Kyrgyzstan
🇱🇦
Laos
🇱🇻
Latvia
🇱🇧
Lebanon
🇱🇸
Lesotho
🇱🇷
Liberia
🇱🇮
Liechtenstein
🇱🇹
Lithuania
🇱🇺
Luxembourg
🇲🇴
Macau
🇲🇬
Madagascar
🇲🇼
Malawi
🇲🇾
Malaysia
🇲🇻
Maldives
🇲🇱
Mali
🇲🇹
Malta
🇲🇭
Marshall Islands
🇲🇶
Martinique
🇲🇷
Mauritania
🇲🇺
Mauritius
🇲🇽
Mexico
🇲🇩
Moldova
🇲🇨
Monaco
🇲🇳
Mongolia
🇲🇪
Montenegro
🇲🇸
Montserrat
🇲🇦
Morocco
🇲🇿
Mozambique
🇲🇲
Myanmar
🇳🇦
Namibia
🇳🇷
Nauru
🇳🇵
Nepal
🇳🇱
Netherlands
🇳🇿
New Zealand
🇳🇮
Nicaragua
🇳🇪
Niger
🇳🇬
Nigeria
🇳🇺
Niue
🇰🇵
North Korea
🇲🇰
North Macedonia
🇳🇴
Norway
🇴🇲
Oman
🇵🇰
Pakistan
🇵🇼
Palau
🇵🇸
Palestine
🇵🇦
Panama
🇵🇬
Papua New Guinea
🇵🇾
Paraguay
🇨🇬
People's Republic of Congo
🇵🇪
Peru
🇵🇭
Philippines
🇵🇱
Poland
🇵🇹
Portugal
🇵🇷
Puerto Rico
🇶🇦
Qatar
🇷🇴
Romania
🇷🇺
Russia
🇷🇼
Rwanda
🇼🇸
Samoa
🇸🇲
San Marino
🇸🇹
Sao Tome and Principe
🇸🇦
Saudi Arabia
🇸🇳
Senegal
🇷🇸
Serbia
🇸🇨
Seychelles
🇸🇱
Sierra Leone
🇸🇬
Singapore
🇸🇰
Slovakia
🇸🇮
Slovenia
🇸🇧
Solomon Islands
🇸🇴
Somalia
🇿🇦
South Africa
🇰🇷
South Korea
🇪🇸
Spain
🇱🇰
Sri Lanka
🇰🇳
St. Kitts and Nevis
🇱🇨
St. Lucia
🇵🇲
St. Pierre and Miquelon
🇻🇨
St. Vincent & The Grenadines
🇸🇩
Sudan
🇸🇷
Suriname
🇸🇯
Svalbard and Jan Mayen Islands
🇸🇪
Sweden
🇨🇭
Switzerland
🇸🇾
Syria
🇹🇼
Taiwan
🇹🇯
Tajikistan
🇹🇿
Tanzania
🇹🇭
Thailand
🇹🇱
Timor-Leste
🇹🇬
Togo
🇹🇰
Tokelau
🇹🇴
Tonga
🇹🇹
Trinidad and Tobago
🇹🇳
Tunisia
🇹🇷
Turkey
🇹🇲
Turkmenistan
🇹🇨
Turks and Caicos Islands
🇹🇻
Tuvalu
🇺🇬
Uganda
🇺🇦
Ukraine
🇦🇪
United Arab Emirates
🇬🇧
United Kingdom
🇺🇸
United States
🇺🇾
Uruguay
🇺🇿
Uzbekistan
🇻🇺
Vanuatu
🇻🇦
Vatican
🇻🇪
Venezuela
🇻🇳
Vietnam
🇪🇭
Western Sahara
🇾🇪
Yemen
🇿🇲
Zambia
🇿🇼
Zimbabwe
Cengage

Welcome to Cengage

It looks like you’re visiting from another country. Would you like to visit your local Cengage site instead?

Cengage logo

Support

(800) 354-9706

support.cengage.com

K–12

Higher Education

Career and Workforce

Students

Instructors

Leaders & Admin

Librarians

Company

About

News

Research & Outcomes

Investors

Careers

Content Development Philosophy

Authors/Royalties

Cengage AI

Contact

Contact Us

Support

ServicePlus Ordering

© 2020 Cengage Learning, Inc. and its affiliates

Copyright

Privacy

Piracy

Terms of Use

Accessibility

Compliance & Ethics

Do Not Sell