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Marketing Strategy, 9th Edition will be available January 15, 2027.
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Marketing Strategy

By O. C. Ferrell, Michael Hartline, Bryan W. Hochstein

8th Edition © 2022
Discipline:Marketing
Course:Marketing Strategy
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Teach students how to think and act like effective marketers and disruptors in today's dynamic, fast-paced business environment with Ferrell/Hartline/Hochstein’s MARKETING STRATEGY, 8E. This edition presents strategic marketing management within the context of social, economic and technological arenas encompassing business. Students learn to develop long-term, customer-oriented marketing strategies and successful marketing plans with this edition's systematic approach. The latest examples highlight organizations familiar to readers, such as Spotify, Nintendo and Microsoft. New cases from Tesla, Netflix and even the recent COVID-19 pandemic illustrate the need for marketers to think proactively and anticipate change. Using the latest research, the authors present current trends, from digital marketing tools and new marketing models to integrated marketing communication. Instructor resources help you guide students in learning to analyze, plan and implement marketing strategies.

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AboutTable of contentsResourcesPricing & formatsRelated products

About this product

Teach students how to think and act like effective marketers and disruptors in today's dynamic, fast-paced business environment with Ferrell/Hartline/Hochstein’s MARKETING STRATEGY, 8E. This edition presents strategic marketing management within the context of social, economic and technological arenas encompassing business. Students learn to develop long-term, customer-oriented marketing strategies and successful marketing plans with this edition's systematic approach. The latest examples highlight organizations familiar to readers, such as Spotify, Nintendo and Microsoft. New cases from Tesla, Netflix and even the recent COVID-19 pandemic illustrate the need for marketers to think proactively and anticipate change. Using the latest research, the authors present current trends, from digital marketing tools and new marketing models to integrated marketing communication. Instructor resources help you guide students in learning to analyze, plan and implement marketing strategies.

CLEARLY DEFINED KEY TERMS PREPARE STUDENTS TO WORK IN PROFESSIONAL MARKETING-RELATED ROLES. Key term within this edition are immediately defined and help readers identify core themes and better understand important topics, all while building their marketing vocabulary.

"BEYOND THE PAGES" FEATURES PORTRAY DYNAMIC CHANGES AND INFLUENCES IN CONTEMPORARY MARKETING STRATEGY. Each chapter contains three "Beyond the Pages" features set apart in distinct boxes. Chapter-opening vignettes capture dynamic changes in marketing that influence marketing strategies. These features profile actual companies with behind-the-scenes looks at how they apply marketing concepts in real life.

"LESSONS FROM THE CHAPTER" SUMMARIZE KEY TOPICS FOR QUICK, CONVENIENT REVIEW. These thorough summaries at the end of each chapter clearly outline key lessons from the previous chapter to help students review major concepts. These end-of-chapter summaries can act as handy study aids for today's busy students.

MARKETING PLAN WORKSHEETS GUIDE STUDENTS IN WRITING FORMAL MARKETING PLANS. These carefully developed worksheets serve as useful planning tools, helping students ensure they've included all important information in the marketing plan. Students learn to organize and structure data, understand and convey a firm’s strengths and weaknesses as well as recognize opportunities and threats. With this background, students develop goals and objectives, develop a marketing strategy and outline a plan for implementing the strategy.

Table of contents

Chapters

Cover Page
Title Page
Copyright Page
Dedication
Preface
Acknowledgments
About the Authors
Part 1. Setting the Stage for Marketing Strategy
Part 2. Discovering Market Opportunities
Part 3. Developing Marketing Strategy
Part 4. Putting Strategy into Action
Part 5. Cases
Appendix. Marketing Plan Worksheets
Show more

Part 1. Setting the Stage for Marketing Strategy

Chapter 1. Marketing in Today’s Economy
Preview this section ↗
1.1. Introduction ↗
1.2. The Challenges and Opportunities of Marketing in Today’s Economy ↗
1.2a. Power Shift to Customers ↗
1.2b. Changes in Products and Selection ↗
1.2c. Audience and Media Fragmentation ↗
1.2d. Changing Value Propositions ↗
1.2e. Shifting Demand Patterns ↗
1.2f. Privacy, Security, and Ethical Concerns ↗
1.2g. Unclear Legal Jurisdiction ↗
1.3. Basic Marketing Concepts ↗
1.3a. What is a Market? ↗
1.4. What is Exchange? ↗
1.4a. What is a Product? ↗
1.5. Major Marketing Activities and Decisions ↗
1.5a. Strategic Planning ↗
1.5b. Research and Analysis ↗
1.5c. Developing Competitive Advantage ↗
1.5d. Marketing Strategy Decisions ↗
1.5e. Social Responsibility and Ethics ↗
1.5f. Implementation and Control ↗
1.5g. Developing and Maintaining Customer Relationships ↗
1.6. Taking on the Challenges of Marketing Strategy ↗
Lessons from Chapter 1 ↗
Chapter 2. Strategic Marketing Planning
2.1. Introduction
2.2. The Strategic Planning Process
2.2a. Organizational Mission Versus Organizational Vision
2.2b. Corporate or Business-Unit Strategy
2.2c. Functional Goals and Objectives
2.2d. Functional Strategy
2.2e. Implementation
2.2f. Evaluation and Control
2.3. The Marketing Plan
2.3a. Marketing Plan Structure
2.3b. Using the Marketing Plan Structure
2.3c. Purposes and Significance of the Marketing Plan
2.3d. Organizational Aspects of the Marketing Plan
2.4. Maintaining Customer Focus and Balance in Strategic Planning
2.4a. Customer-Focused Planning
2.4b. Balanced Strategic Planning
Lessons from Chapter 2

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