Marketing Strategy
By O. C. Ferrell, Michael Hartline, Bryan W. Hochstein
About your course materials
Prepare students to think and act like strategic marketers in today’s dynamic, technology-driven business environment with Ferrell, Hartline, and Hochstein’s “Marketing Strategy,” 9th Edition. This text examines strategic marketing management through the social, economic, technological, and ethical forces shaping modern business. Students learn to develop customer-focused marketing strategies and effective marketing plans using a framework centered on analysis, planning, implementation, and control. Updated content highlights the impact of AI, analytics, automation, and digital platforms on marketing decision-making. Topics include generative AI, predictive and prescriptive analytics, content marketing, dynamic pricing, consumer behavior, brand visibility, and data ethics. Real-world examples help students build the strategic skills needed to analyze markets, develop marketing plans, and adapt to changing customer expectations.
Related study tools
MindTap for Ferrell/Hartline/Hochstein’s Marketing Strategy, 1 term Instant Access
MindTap for Ferrell, Hartline, and Hochstein’s “Marketing Strategy,” 9th Edition is a MindTap course available alongside the edition’s print format. MindTap, Cengage’s learning platform, offers power…
Frequently asked questions
How do I enroll in or join my course?
How do I redeem an access code, or what if my code isn't working?
Why can't I access my course?
Where can I find my eBook or textbook?
What if I don't have access to my course materials yet?
About this product
Prepare students to think and act like strategic marketers in today’s dynamic, technology-driven business environment with Ferrell, Hartline, and Hochstein’s “Marketing Strategy,” 9th Edition. This text examines strategic marketing management through the social, economic, technological, and ethical forces shaping modern business. Students learn to develop customer-focused marketing strategies and effective marketing plans using a framework centered on analysis, planning, implementation, and control. Updated content highlights the impact of AI, analytics, automation, and digital platforms on marketing decision-making. Topics include generative AI, predictive and prescriptive analytics, content marketing, dynamic pricing, consumer behavior, brand visibility, and data ethics. Real-world examples help students build the strategic skills needed to analyze markets, develop marketing plans, and adapt to changing customer expectations.
Key terms: Clearly defined key terms help students build marketing vocabulary, identify core concepts, and prepare for professional marketing-related roles.
Beyond the Pages: Chapter features profile real companies and emerging trends, showing how marketing concepts are applied to address today’s strategic challenges.
Table of contents
- Preface.
- About the Authors.
- 1. Marketing in Today’s Economy.
- 2. The Marketing Program
- 3. Strategic Marketing Planning.
- 4. Collecting and Analyzing Marketing Information.
- 5. Developing Competitive Advantage and Strategic Focus.
- 6. Customers, Segmentation, and Target Marketing.
- 7. Branding and Positioning.
- 8. Ethics and Social Responsibility in Marketing Strategy.
- 9. Marketing Implementation and Control.
- 10. Developing and Maintaining Long-Term Customer Relationships.
- Cases.
- Marketing Plan Worksheets.
- Index.
Resources
Instructor resources for this title can include manuals, test banks, educator guides, multimedia and companion sites. Sign in to see what is available.
Pricing and formats
MindTap
Give students content, practice, assignments, and AI support, with real-time insights to track their progress.
eBook
Give students digital access to textbook content with tools to highlight, bookmark and search as they read.
Paperback

Still need support?




