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Developing Helping Skills: A Step-by-Step Approach to Competency

By Valerie Nash Chang, Carol L. Decker, Sheryn T. Scott

3rd Edition © 2018
Discipline:Counseling
Course:Skills, Techniques, & Process
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Chang, Decker, and Scott's multilayered teaching and learning system provides a creative blend of learning methods and clear presentation of topics to help students think like practitioners and apply foundational skills to real-world practice. Students first read about professional practice and the skills required to work effectively with clients. Next, they reflect on and write about the ideas in the text by completing homework exercises that follow each new concept. The book also includes a case, presented one section at a time, with questions that engage students in learning how to think like professionals. Role-playing in practice interviews promotes skill development, and simple evaluation tools allow for ongoing evaluation of competencies. Also available: the MindTap online learning experience, featuring an interactive e-book, videos demonstrating the skills covered in the textbook, quizzes, appealing tools and apps, and time-saving instructor resources and analytics.

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MindTap Social Work, 1 term (6 months) Instant Access for Chang/Decker/Scott's Developing Helping Skills: A Step-by-Step Approach to Competency

MindTap Helping Professions for Chang/Decker/Scott's Developing Helping Skills: A Step-by-Step Approach to Competency, 3rd Edition is the digital learning solution that helps instructors engage and t…

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MindTap for Chang/Decker/Scott's Developing Helping Skills: A Step-by-Step Approach to Competency, 3rd Edition, is the digital learning solution that powers students from memorization to mastery. It…

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AboutTable of contentsResourcesPricing & formatsRelated products

About this product

Chang, Decker, and Scott's multilayered teaching and learning system provides a creative blend of learning methods and clear presentation of topics to help students think like practitioners and apply foundational skills to real-world practice. Students first read about professional practice and the skills required to work effectively with clients. Next, they reflect on and write about the ideas in the text by completing homework exercises that follow each new concept. The book also includes a case, presented one section at a time, with questions that engage students in learning how to think like professionals. Role-playing in practice interviews promotes skill development, and simple evaluation tools allow for ongoing evaluation of competencies. Also available: the MindTap online learning experience, featuring an interactive e-book, videos demonstrating the skills covered in the textbook, quizzes, appealing tools and apps, and time-saving instructor resources and analytics.

This text helps beginning practitioners in a wide variety of helping professions -- including social work, psychology, counseling, marriage and family therapy, pastoral counseling, human services, and related areas -- learn fundamental skills and knowledge, as well as develop the ability to competently apply these skills.

The authors' unique teaching-learning system helps students effectively transfer the skills they learn in class to real-life settings. The system integrates five steps: reading about the knowledge related to professional practice and the skills and tasks necessary to work effectively with clients; thinking and writing about ideas related to the concepts discussed; applying the knowledge and skills to specific case situations; practicing the skills in simulated interviews within small groups; and evaluating student competency and giving students immediate feedback using simple tools.

Faculty using the MindTap® online learning solution have access to an array of additional teaching and learning tools, including video demonstrations of the appropriate use of helping skills (from the initial to final phase of work) and discussion questions related to the videos.

The book is organized into five sections. Section I covers information and tasks that students must master before beginning to see clients, e.g., the importance of self-understanding, ways of perceiving self and others, values, ethics and legal obligations, and professional roles. Chapters in the other sections describe skills and qualities used by practitioners and strengths and resources contributed by clients; students have ample opportunities to practice the skills. Videos in MindTap® help students bridge theory and practice by demonstrating the use of skills presented in the textbook.

Table of contents

Chapters

Cover Page
Title Page
Copyright Page
Dedication
Contributing Authors
Preface
Acknowledgments
Introduction: The Teaching-Learning System
Reading
Thinking and Writing
Watching and Discussing
Working with Cases
Working in Task Groups
Practicing
Evaluating
Section 1. Foundation
Section 2. Building Professional Relationships
Section 3. Exploring and Assessing with Clients
Section 4. Defining the Focus
Section 5. Doing, Evaluating, and Ending the Work
Appendix A. Practice Evaluation Scales
Appendix B. Overall Practice Evaluation Form
References
Show more

Section 1. Foundation

Chapter 1. Understanding Yourself and Others
Preview this section ↗
Influences on Personal Development ↗
Influence of Culture, Race, and Ethnicity ↗
Culture’s Influence on the Practitioner ↗
Culture’s Influence on Clients ↗
Influences of the Dominant Culture ↗
Influence of Gender ↗
Influence of Sexual Orientation ↗
Influence of Socioeconomic Status ↗
Influence of Spirituality and Religion ↗
Influence of Life Stages ↗
Influence of Family of Origin ↗
Influence of Disability and Ability ↗
Influence of Stress and Demands ↗
Influence of Your View of Self and Others ↗
Summary ↗
Chapter 2. Ways of Understanding and Perceiving Self and Others
The Constructivist Perspective
Defining the Constructivist Perspective
Personal and Social Constructs
Applying the Constructivist Perspective
Family Systems
Applying the Family Systems Perspective
The Ecological Perspective
Defining the Ecological Perspective
Ecological Perspective Concepts
Applying the Ecological Perspective
The Strengths Perspective
Defining the Strengths Perspective
Applying the Strengths Perspective
The Resilience Perspective
Applying the Resilience Perspective
The Empowerment Perspective
Defining the Empowerment Perspective
Applying the Empowerment Perspective
The Dual Perspective
Defining the Dual Perspective
Applying the Dual Perspective
Summary
Chapter 3. Values, Ethics, and Legal Obligations
Personal Values
Professional Values
Ethical Standards
Professional Competency and Integrity
Technology and Ethics
Confidentiality
Stigma
Moral Obligation and Modeling
Technology and Confidentiality
Prohibition of Boundary Violations
Personal Relationships That Predate the Professional Relationship
Multiple Relationships during the Professional Relationship
Sexual Relationships
Multiple Relationships Following the End of Professional Relationships
Behaviors with Boundary Implications
Assessment
Informed Consent
Legal Obligations
Ethical Violations and Licensing
Duties to Clients
Legal Limits of Confidentiality
Civil Legal Challenges
Minimizing Risk of Ethical and Legal Challenges
Ethical Decision Making
ETHIC Model of Decision Making
Summary
Chapter 4. Professionalism and Professional Relationships
Acting in a Professional Manner
Professional Roles
Advocating for Change
Developing a Professional Identity
Maintaining Respectful, Productive Relationships with Colleagues
Using Supervision and Consultation
Engaging in Career-Long Learning
Unique Nature of Professional Relationships
Summary

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