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Therapeutic Communication for Health Care Professionals

By Carol D. Tamparo, Wilburta (Billie) Q. Lindh, Michelle Blesi

5th Edition © 2024
Discipline:Health Care
Course:Basic Health Sciences
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Nuanced and practical, Tamparo/Lindh/Blesi's THERAPEUTIC COMMUNICATION FOR HEALTH CARE PROFESSIONALS, 5th Edition, is the ideal reference for helping students learn to think critically and react to patients with therapeutically appropriate responses. Chapters discuss good and bad responses caregivers can have to stressful situations and techniques for improvement to help students communicate effectively, ease patient anxiety, increase compliance and enhance health care interactions for all. Case studies engage students in the content from each chapter's first page, reinforcing communication strategies with more practice cases, boxed features, role-play exercises and end-of-chapter questions. Whether facing end-of-life situations, substance use and abuse, mental illness or other stressful scenarios, students will develop an arsenal of soft skills to help patients cope.

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AboutTable of contentsResourcesPricing & formatsRelated products

About this product

Nuanced and practical, Tamparo/Lindh/Blesi's THERAPEUTIC COMMUNICATION FOR HEALTH CARE PROFESSIONALS, 5th Edition, is the ideal reference for helping students learn to think critically and react to patients with therapeutically appropriate responses. Chapters discuss good and bad responses caregivers can have to stressful situations and techniques for improvement to help students communicate effectively, ease patient anxiety, increase compliance and enhance health care interactions for all. Case studies engage students in the content from each chapter's first page, reinforcing communication strategies with more practice cases, boxed features, role-play exercises and end-of-chapter questions. Whether facing end-of-life situations, substance use and abuse, mental illness or other stressful scenarios, students will develop an arsenal of soft skills to help patients cope.

Hands-On Practice: Case studies, examples and highlighted techniques for effective communication prepare readers to work in a variety of settings with a diverse set of clients.

Early Engagement: A case study at the start of every chapter asks readers to consider some of the challenges health care professionals face and offers insights and solutions to help manage them.

Bold Direction: Bolded key terms throughout the text help readers remember the concepts that matter, while a thorough glossary defines them and serves as a go-to study reference.

Critical Pause: “Stop and Consider” questions and end-of-chapter activities offer readers opportunities to think about situations and problems and apply effective therapeutic communication strategies.

Table of contents

Chapters

Cover Page
Title Page
Copyright Page
Dedication
Preface
Acknowledgments
About the Authors
Chapter 1. Therapeutic Communication*Preview this chapter
Chapter 2. Multicultural Therapeutic Communication
Chapter 3. Therapeutic Communication in Complementary Medicine
Chapter 4. The Helping Interview
Chapter 5. The Therapeutic Response Across the Life Span
Chapter 6. The Therapeutic Response to Clients Who Are Stressed, Anxious, and Fearful
Chapter 7. The Therapeutic Response to Clients Who Are Angry, Aggressive, Abused, or Abusive
Chapter 8. The Therapeutic Response to Clients Who Have Depression and/or Are Experiencing Suicidal Thoughts
Chapter 9. The Therapeutic Response to Clients with Substance-Related and Addictive Disorders
Chapter 10. The Therapeutic Response to Clients with Life-Altering Illnesses
Chapter 11. The Therapeutic Response to Clients Experiencing Loss, Grief, Dying, and Death
Appendix A. Theories of Human Growth and Development
Appendix B. Defense Mechanisms
Show more

Chapter 1. Therapeutic CommunicationPreview this chapter ↗

Introduction ↗
Therapeutic Communication Defined
Preview this section ↗
Professional Communication ↗
Professional Skills ↗
Technical Skills ↗
Social Communication ↗
Professional Application ↗
The Communication Cycle
Preview this section ↗
The Sender ↗
The Message ↗
The Mode of Communication ↗
The Receiver ↗
Interference ↗
Feedback ↗
Verbal Communication ↗
Nonverbal Communication
Preview this section ↗
Two Key Points to Successful Nonverbal Communication ↗
Types of Nonverbal Communication
Preview this section ↗
Facial Expression ↗
Touch ↗
Personal Space ↗
Position ↗
Posture ↗
Gestures/Mannerisms ↗
Word of Caution ↗
Listening Skills ↗
Influence of Technology on Communication ↗
Social Media in Health Care ↗
Team Communication ↗
Life Factors That Influence Communications
Preview this section ↗
Genetic Factors ↗
Cultural Factors ↗
Economic Factors ↗
Life Experiences ↗
Spiritual and Moral Values ↗
Role Models ↗
Self-Awareness and the Therapeutic Process
Preview this section ↗
What Is Self-Awareness? ↗
The Value of Self-Assessment ↗
Summary ↗
Exercises ↗
Review Questions ↗
For Further Consideration ↗
Case Studies ↗
References and Resources ↗
Show more

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