MindTap Student Help
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April 2024
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Courses
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Complete Activities
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Take Proctored Exams Through Your LMS
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Live Virtual Machine Labs Activities
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Coding Labs
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Complete Assignment
Video Tutorials
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Bongo Activities
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Peer Review
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Review InSite Writing Activity Using PeerMark
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Viewing Turnitin Similarity Report
Study Tools
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NGLSync K-12 Student Help
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Frequently Asked Questions
Troubleshooting
Links to MindTap Courses or Activities Don't Work
General Error Message Displays
K-12 Troubleshooting
Students Asked for Payment
MindTap is Not Responding
Purchased With the Wrong Account
Access Code Scratched Off
Missing Activities
Activity is Not Marked Practice or Counts Towards Grade
CNOW Activities Don't Open
Received Partial Credit
Live Virtual Machine Labs Troubleshooting
Can't Start Virtual Machine
Need Login Information
Session Data is Invalid
Connection Lost
Completed Lab Displays as In Progress
General Errors
Network Troubleshooting
Coding Labs Troubleshooting
Coding Lab is Missing Tools or Running Slowly
Instructor Can't View Your Code
Can't View Instructions or Submit Lab
GitHub Notifications
Multiple eBook Links
More Information
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