Empower students to mindfully apply objective and effective administrative skills in the competitive marketplace with Leonard/Cassity's SUPERVISION: CONCEPTS AND PRACTICES OF MANAGEMENT, 14th EDITION. The text presents a framework of evidence-based foundational practices, applied in the rapidly-shifting context of today’s organizations. The authors draw on decades of experience to present a practical toolbox of leadership competencies that are urgently needed on organizational frontlines. This comprehensive field guide for entry-level supervisors provides strategies that address today’s most pressing challenges, including recruiting, retaining and supporting employees during turbulent times; managing a hybrid workforce; transparently addressing diversity, equity and inclusion; the resurgence of labor unions; and agile decision-making and leadership amidst change. The discussions and case examples in the text are complemented with individual and team skill-building exercises.
