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Successful Writing at Work: Concise Edition

By Philip C. Kolin

4th Edition © 2015
Discipline:English
Course:Professional and Technical Communication
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Packed with real-world examples, SUCCESSFUL WRITING AT WORK: CONCISE, 4e delivers a practical yet succinct introduction to effective workplace writing for a variety of communication tasks. Based on the market-leading SUCCESSFUL WRITING AT WORK, 10e, the CONCISE edition covers the most essential skills for effective workplace communication. The text begins with writing basics, emphasizing the characteristics of effective writing, the writing process, ethics, and the importance of audience. It covers basic business correspondence, walks students through formatting letters for a variety of business situations, and features a step-by-step chapter on getting a job. More advanced chapters focus on document design and visuals, writing instructions and procedures, writing reports, proposals, and making business presentations. The Fourth Edition emphasizes ethical considerations throughout as well as integrates guidelines for greening the workplace. In addition, its contemporary, open, and user-friendly design includes a wide trim size to allow for marginal note-taking.

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About this product

Packed with real-world examples, SUCCESSFUL WRITING AT WORK: CONCISE, 4e delivers a practical yet succinct introduction to effective workplace writing for a variety of communication tasks. Based on the market-leading SUCCESSFUL WRITING AT WORK, 10e, the CONCISE edition covers the most essential skills for effective workplace communication. The text begins with writing basics, emphasizing the characteristics of effective writing, the writing process, ethics, and the importance of audience. It covers basic business correspondence, walks students through formatting letters for a variety of business situations, and features a step-by-step chapter on getting a job. More advanced chapters focus on document design and visuals, writing instructions and procedures, writing reports, proposals, and making business presentations. The Fourth Edition emphasizes ethical considerations throughout as well as integrates guidelines for greening the workplace. In addition, its contemporary, open, and user-friendly design includes a wide trim size to allow for marginal note-taking.

Chapter 2 “The Writing Process and Collaboration at Work” discusses the latest business communication technology, including current examples of online collaborative drafting/editing.

Chapter 5 “How to Get a Job: Searches, Networking, Dossiers, Portfolios, Webfolios, Résumés, Letters, Interviews, and Transitioning to a Civilian Job” offers comprehensive coverage of today's extremely competitive and shrinking job markets. Expansive coverage is devoted to assessing skills and interests and the preparation of job search materials. Sections on portfolios and webfolios are completely up to date, while coverage of online resumes includes current guidelines, examples, and new formats. The chapter also provides insight into writing a letter requesting a recommendation and additional information on finding salary ranges for a student's career choice.

Chapter 3 “E-Communications at Work” includes sections on writing and formatting business blogs and writing IMs in the workplace. It also offers guidelines, figures, and important advice on preparing e-documents clearly and ethically-and keeping them in line with corporate culture.

Ethics and business writing are emphasized throughout, starting with an expansive section on the ethical requirements employees are expected to follow and ways of fulfilling that obligation through their work as writers. Additional commentary on ethics can be found in sections on developing visuals (Chapter 6), preparing for a job (Chapter 5), and writing proposals (chapter 8).

Table of contents

Chapters

Cover Page
Title Page
Copyright Page
Dedication
Preface
Acknowledgments
Chapter 1. Getting Started:*Preview this chapter
Chapter 2. The Writing Process and Collaboration at Work
Chapter 3. E-Communications at Work
Chapter 4. Preparing Correspondence:
Chapter 5. How to Get a Job:
Chapter 6. Designing Successful Documents, Visuals, and Websites
Chapter 7. Writing Instructions and Procedures
Chapter 8. Writing Effective Short Reports and Proposals
Chapter 9. Documenting and Writing Effective Long Reports
Chapter 10. Making Successful Presentations at Work
Appendix. A Writer's Brief Guide to Paragraphs, Sentences, and Words
Show more

Chapter 1. Getting Started:Preview this chapter ↗

Writing—An Essential Job Skill
Preview this section ↗
How Writing Relates to Other Skills ↗
The High Cost of Effective Writing ↗
How This Book Will Help You ↗
Writing for the Global Marketplace
Preview this section ↗
Competing for International Business ↗
Communicating with Global Audiences ↗
Seeing the World Through the Eyes of Another Culture ↗
Cultural Diversity at Home ↗
Using International English ↗
Four Keys to Effective Writing
Preview this section ↗
Identifying Your Audience ↗
Establishing Your Purpose ↗
Formulating Your Message ↗
Selecting Your Style and Tone ↗
Characteristics of Job-Related Writing
Preview this section ↗
1. Providing Practical Information ↗
2. Giving Facts, Not Impressions ↗
3. Supplying Visuals to Clarify and Condense Information ↗
4. Giving Accurate Measurements ↗
5. Stating Responsibilities Precisely ↗
6. Persuading and Offering Recommendations ↗
Ethical Writing in the Workplace
Preview this section ↗
Employers Insist on and Monitor Ethical Behavior ↗
Ethical Requirements on the Job ↗
Computer Ethics ↗
“Thinking Green”: Making Ethical Choices About the Environment ↗
Some Guidelines to Help You Reach Ethical Decisions ↗
Ethical Dilemmas: Some Scenarios ↗
Writing Ethically on the Job ↗
Successful Employees Are Successful Writers ↗
Revision Checklist. ↗
Exercises ↗

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ISBN-13: 9780357693063
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