Operations and Supply Chain Management
By David A. Collier, James Evans
About your course materials
Teach students the fundamental concepts and today’s applications of operations and supply chain management (OSCM) with "Operations and Supply Chain Management (OSCM)," 4th Edition by award-winning authors Collier and Evans. Offering balanced coverage of both manufacturing and service businesses, Collier and Evans explain essential OM and SCM concepts through contemporary, practical examples. The text offers an accessible level of coverage ideal for business students, including those who aren’t operations management majors, while emphasizing the concepts and applications they need to understand today’s business environment.
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About this product
Teach students the fundamental concepts and today’s applications of operations and supply chain management (OSCM) with "Operations and Supply Chain Management (OSCM)," 4th Edition by award-winning authors Collier and Evans. Offering balanced coverage of both manufacturing and service businesses, Collier and Evans explain essential OM and SCM concepts through contemporary, practical examples. The text offers an accessible level of coverage ideal for business students, including those who aren’t operations management majors, while emphasizing the concepts and applications they need to understand today’s business environment.
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Table of contents
Part I: Basic Concepts of Operations and Supply (Value) Chain Management.
- 1. Operations Management and Value Chains.
- 2. Data Analytics and Performance Measurement in Operations and Supply Chain Management.
- 3. Operations Strategy.
- 4. Technology and Operations and Supply Chain Management.
- 3. Operations Strategysign.
- 6. Supply Chain Design.
- 7. Process Selection, Design, and Improvement.
- 8. Facility and Work Design.
Part III: Managing Operations and Supply Chains.
- 9. Forecasting and Demand Planning.
- 10. Capacity Management.
- 11. Process Analysis and Resource Utilization.
- 12. Managing Inventories in Supply Chains.
- 13. Supply Chain Management and Logistics.
- 14. Resource Management.
- 15. Operations Scheduling and Sequencing.
- 16. Quality Management.
- 17. Quality Control and Statistical Process Control.
- 18. Lean Operating Systems.
- 19. Project Management.
- 20. Building Resilience and Continuity in Operations and Supply Chains.
- Supplement A: Probability and Statistics.
- Supplement B: Decision Analysis.
- Supplement C: Break-Even Analysis.
- Supplement D: Linear Optimization.
- Supplement E: The Transportation and Assignment Problems.
- Supplement F: Queuing Models.
- Supplement G: Simulation.
- Appendix A: Areas for the Cumulative Standard Normal Distribution.
- Appendix B: Factors for Control Charts.
Appendix C: Integrative Case: Diamond Global Supply Chain – Hudson Jewelers.
- End Notes.
- Glossary.
- Index.
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