Administrative Medical Assisting
By Linda L. French, Lisa H. Turner
About your course materials
ADMINISTRATIVE MEDICAL ASSISTING, Ninth Edition, is a practical, comprehensive resource focused on front-office medical assisting skills and office management. Available in print and digital versions, the text is supported by robust teaching and learning tools, including an instructor's manual, test banks, PowerPoint® slides and a detailed solutions guide.
The Ninth Edition of this proven guide features reorganized and streamlined content to make the material more accessible for readers and better emphasize key concepts and learning objectives. Expanded Key Terms help readers master essential professional terminology, while a new “Heart of the Health Care Professional” feature highlights the importance of customer service and communication skills. The text has also been updated to align with current accreditation and certification standards, and new content on health care reform and electronic health records is integrated within the chapters.
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About this product
ADMINISTRATIVE MEDICAL ASSISTING, Ninth Edition, is a practical, comprehensive resource focused on front-office medical assisting skills and office management. Available in print and digital versions, the text is supported by robust teaching and learning tools, including an instructor's manual, test banks, PowerPoint® slides and a detailed solutions guide.
The Ninth Edition of this proven guide features reorganized and streamlined content to make the material more accessible for readers and better emphasize key concepts and learning objectives. Expanded Key Terms help readers master essential professional terminology, while a new “Heart of the Health Care Professional” feature highlights the importance of customer service and communication skills. The text has also been updated to align with current accreditation and certification standards, and new content on health care reform and electronic health records is integrated within the chapters.
Procedures are integrated into chapter content throughout the text, allowing for a natural transition between theoretical and practical content to help readers better understand and master the material.
An easy-to-read table in both the textbook and instructor resources clearly correlates chapter content to relevant professional competencies from the Commission on Accreditation of Allied Health Education Programs (CAAHEP) and the Accrediting Bureau of Health Education Schools (ABHES).
Compliance features draw readers' attention to relevant industry standards, best practices and regulatory requirements, including federal government mandates such as the Health Insurance Portability and Accountability Act (HIPAA).
Included throughout the text, Patient Education features focus on specific skills and knowledge that can help readers communicate confidently and effectively with patients.
Table of contents
Chapters
Unit 1. Professional and Career Responsibilities
Resources
Instructor resources for this title can include manuals, test banks, educator guides, multimedia and companion sites. Sign in to see what is available.
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