Accessibility and Usability in Cengage Learning Educational Materials

Cengage Learning is committed to making its educational materials accessible to users of all abilities. Through a dedicated company-wide task force, the assistance of outside experts and consultants, and feedback from users, Cengage Learning continuously seeks to identify and evaluate opportunities for improving the usability and accessibility of our products and services.

Current Services:

Textbooks to DSS Offices on Demand: It is Cengage Learning's policy to provide PDF or WORD files on demand, at no charge, to DSS offices upon request for qualified students with disabilities

ACCESSTEXT Network: Cengage Learning is a co-founder and significant supporter of the AccessText Network for higher education textbooks. Files are efficiently available via AccessText for accessibility purposes. Accessibility-related permissions can also be expedited via AccessText.

NIMAS Compliance: Cengage Learning is in compliance with the IDEA NIMAS requirements for K12 textbooks and related supplemental material.

Current Product Accessibility Practices:

Audio-Visual Materials: For many years, Cengage Learning-produced videos have been created with closed captioning features. Since August 2009, all audio-visual materials used in Cengage Learning products are required to be close-captioned with accompanying transcripts.

CL eBook (media-rich online textbooks): All Cengage Learning textbooks available in the CL eBook format are HTML-based and compatible with most screen reading assistive software. CL eBooks support browser settings for high-contrast narrative text, variable font sizes, and multiple foreground and background color options.

Product and Service Websites: As of March 2010, Cengage Learning policies require all new website development meets WCAG 2.0 standards for accessibility. Most of Cengage Learning's existing websites already meet many minimum requirements such as high contrast, HTML style sheets, and well-structured HTML. Cengage Learning has teamed with the American Foundation for the Blind and other industry partners to identify barriers so that Cengage can steadily improve accessibility for all users.

Online Courses and Homework Solutions: Cengage Learning's online course and homework solutions offer compatibility with most assistive technologies. CengageNOW solutions offer high contrast and well structured HTML. Aplia student registration and course management pages have been updated to conform with Section 508 of the U.S. Rehabilitation Act, working with screen readers, providing keyboard navigation and more usable forms. Future releases of these solutions will include additional visual options and further accessibility of problem sets.

Ongoing Commitment:

Cengage Learning is steadily working to increase accessibility and create a full spectrum of usable tools, features and choices that are accessible for users of all abilities. All new Cengage Learning products and services are designed with accessibility in mind. Furthermore, ongoing evaluations of existing products and services are conducted in order to implement enhancements as feasible. As we continue to enhance our solutions, we will update this information to keep you updated on our progress.

Further Information

For information about permissions, accessible products and serving students with disabilities, please go to

If you have any questions, comments, or suggestions about Cengage Learning's accessibility support for students with disabilities, please email

If you have any general product questions about registration, accessing digital content, or access codes, please contact Customer Service.

If you have questions, comments, or suggestions about Gale research and reference product accessibility, please go to