At Cengage, We Keep It Real
Each educational product released is the result of painstaking work on the part of expert authors, editors, manufacturers and countless others who are committed to bringing students truly impactful learning materials.
But, did you know that a growing number of educational print products are counterfeit?
Fraudulent materials put students at risk: when these counterfeit products wind up in students’ hands, no safeguard exists to protect them from content that may be incomplete or inaccurate. These pirated, illegal materials also harm the economy and threaten the jobs of hard-working people who deeply care about improving education for every learner.
“Stolen materials hurt students by driving up costs and limiting investment in new, more affordable products. We are committed to fighting this illegal activity in all forms and are aggressively exploring additional ways to reduce its impact with our sales partners.”
—Michael E. Hansen, CEO, Cengage
Authenticate. Get What You Deserve
Starting with our copyright 2018 print books, a certification seal featuring a design—unique to each print unit—and a QR code will appear on the cover of each print product. Scanning the QR code will confirm the product comes from Cengage—and meets our standards of excellence.
Check the cover of the Cengage print product for a QR code.
With any QR code app on your smartphone, scan the code on the certification seal found on the front of your book to confirm the product comes from Cengage—and meets our standards of excellence.
You can use or download any QR code reader from your mobile device app store to scan the QR code found on your book.
Arrive at the Cengage Authentication web page and match the design that corresponds to your code.
• If authentic—congrats and enjoy! Be Unstoppable!
• If not authentic, please report this piracy and return the book to your place of original purchase for a full refund.
For Students: To ensure you are purchasing something authentic, please go to cengage.com/student where you can be assured you’re getting a true Cengage product.
For Bookstores: To ensure you are purchasing something authentic, please purchase directly from Cengage by visiting http://serviceplus.cengage.com.
If you see something, report something
Please report suspected Piracy of Cengage material by using the form below. We investigate every report of Piracy, and our ability to follow up on leads depends greatly on the quality and completeness of the information provided.
Providing your identifying information is optional, although we encourage you to offer some means by which we may contact you should we have follow-up questions. Cengage will take reasonable steps to keep your identity strictly confidential when investigating reports of Piracy. We will not use your information for any purposes other than to follow up on investigations. Complete the appropriate form below, or email firstname.lastname@example.org to report any instances of suspected piracy.
Frequently Asked Questions
Most copyright 2018 titles will have a certification seal and going forward we will be applying certification seals vast majority of new print books.
If materials are identified as counterfeit, you should provide Cengage with the title, ISBN, and store where you purchased the textbook, so that we may address this situation directly with the store. We will then reach out to the store to understand their source of this counterfeit product.
Should someone report full details of the counterfeit, they will be provided with discount to purchase the same product from Cengage.com.
Yes, please contact the seller and also report this piracy to Cengage using one of the methods listed above.
Purchase from a reputable store and for any books with a certification seal, please scan and verify if authentic. Or go to Cengage.com where you can be 100% assured you are getting a true Cengage product.