LMS Integration Support

Help with integrating our products and your LMS

Set-Up Made Seamless

Users of rich digital learning solutions and content from Cengage gain seamless access through automatic sign-on and gradebook integration, creating a simpler and more intuitive user experience for instructors and students. Let's walk through the set-up process to get your instructors what they need!

Looking for WebAssign Integration Help?

What to Expect:

Step 1

Step 1: Instructor Selects Cengage—Woohoo!

When your instructor requests to integrate a Cengage platform into your campus LMS, they'll work with their Learning Consultant who will submit a request to deploy the course content to your institution. The request process ensures we have all the information we need to set up the integration and deploy the right content.

Step 2

Step 2: Receive Email from Cengage

Once this request is submitted, you will receive an email containing the Domain, Secret and Key for your institution and a URL to test connectivity.

If you haven’t received this information, first reach out to the Learning Consultant for the discipline your instructor is teaching and confirm the request was submitted. If you’ve confirmed the request was submitted, but you still haven’t received the necessary information, reach out to our Digital Fulfillment Services team.

More Info Please!

So, you’re looking for that email containing the configuration parameters for your institution? We’re happy to work with you to get you the information you need. First, tell us a little bit about yourself and we’ll get the ball rolling.

Thanks for reaching out! We’ll be in touch with you shortly to follow up on your request.
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First Name is required. 'First Name' must contain at least 0 characters 'First Name' cannot exceed 0 characters Please enter a valid First Name
Last Name is required. 'Last Name' must contain at least 0 characters 'Last Name' cannot exceed 0 characters Please enter a valid Last Name
Job Title is required.
Institution is required.
LMS in use is required.
Tell Us What You Need is required. 'Tell Us What You Need' must contain at least 0 characters 'Tell Us What You Need' cannot exceed 0 characters Please enter a valid Tell Us What You Need

More Info Please!

So, you’re looking for that email containing the configuration parameters for your institution? We’re happy to work with you to get you the information you need. First, tell us a little bit about yourself and we’ll get the ball rolling.

Thanks for reaching out! We’ll be in touch with you shortly to follow up on your request.
{{formPostErrorMessage.message}} [{{formPostErrorMessage.code}}]
First Name is required. 'First Name' must contain at least 0 characters 'First Name' cannot exceed 0 characters Please enter a valid First Name
Last Name is required. 'Last Name' must contain at least 0 characters 'Last Name' cannot exceed 0 characters Please enter a valid Last Name
Job Title is required.
Institution is required.
LMS in use is required.
Tell Us What You Need is required. 'Tell Us What You Need' must contain at least 0 characters 'Tell Us What You Need' cannot exceed 0 characters Please enter a valid Tell Us What You Need
Step 3

Step 3: Configure and Test

From the email, you’ll receive the Administrator Quick Start Guide which will walk you through the process of configuring an external tool provider. We recommend adding an external tool provider configuration for all LMS groups/domains, which allows instructors to embed links without having to configure the LTI Key and Secret individually. Prior to releasing any Cengage courses, we require the configuration to be verified by launching the “Test Link” provided in the email. Follow your Learning Management System’s process to add an external tool (LTI) link into any course and launch to complete the test.

Resources and Support

Privacy

We take your privacy very seriously and work hard to protect the data you entrust to us on our websites. Learn how we keep your personal information safe and secure.

Accessibility

Committed to making educational materials accessible for users of all abilities, Cengage continuously improves the usability and accessibility of our products and services.

Product Agreements

Most Cengage products require users to accept a service agreement before they can fully access the product. Copies of these required user agreements are available here.

One Size Does Not Fit All

If you’re not seeing what you need here, we’ll gladly work with your institution to respond to any required vendor agreement or documentation requests. 

Let’s Get You What You Need!

We’re happy to help handle your vendor agreement or documentation request. First, tell us a little bit about yourself and we’ll get the ball rolling.

Thanks for reaching out! We’ll be in touch with you shortly to follow up on your request.
{{formPostErrorMessage.message}} [{{formPostErrorMessage.code}}]
First Name is required. 'First Name' must contain at least 0 characters 'First Name' cannot exceed 0 characters Please enter a valid First Name
Last Name is required. 'Last Name' must contain at least 0 characters 'Last Name' cannot exceed 0 characters Please enter a valid Last Name
Job Title is required.
Institution is required.
LMS in use is required.
Tell Us What You Need is required. 'Tell Us What You Need' must contain at least 0 characters 'Tell Us What You Need' cannot exceed 0 characters Please enter a valid Tell Us What You Need

Let’s Get You What You Need!

We’re happy to help handle your vendor agreement or documentation request. First, tell us a little bit about yourself and we’ll get the ball rolling.

Thanks for reaching out! We’ll be in touch with you shortly to follow up on your request.
{{formPostErrorMessage.message}} [{{formPostErrorMessage.code}}]
First Name is required. 'First Name' must contain at least 0 characters 'First Name' cannot exceed 0 characters Please enter a valid First Name
Last Name is required. 'Last Name' must contain at least 0 characters 'Last Name' cannot exceed 0 characters Please enter a valid Last Name
Job Title is required.
Institution is required.
LMS in use is required.
Tell Us What You Need is required. 'Tell Us What You Need' must contain at least 0 characters 'Tell Us What You Need' cannot exceed 0 characters Please enter a valid Tell Us What You Need

 
CUSTOMER SUPPORT Having trouble setting up the integration? We’re here to make things easier on you. Get Help →