Set-Up Made Seamless
Users of rich digital learning solutions and content from Cengage gain seamless access through automatic sign-on and grade book integration, creating a simpler and more intuitive user experience for instructors and students. Let's walk through the set-up process to get your instructors what they need!
Looking for WebAssign Integration Help?
What to Expect:
Step 1: Instructor Selects Cengage—Woohoo!
When your instructor requests to integrate a Cengage platform into your campus LMS, they'll work with their Learning Consultant who will submit a request to deploy the course content to your institution. The request process ensures we have all the information we need to set up the integration and deploy the right content.
Step 2: Receive Email from Cengage
Once this request is submitted, you will receive an email containing the Domain, Secret and Key for your institution plus a URL to test connectivity.
If you haven’t received this information, first reach out to the Learning Consultant for the discipline your instructor is teaching and confirm the request was submitted. If you’ve confirmed the request was submitted, but you still haven’t received the necessary information, reach out to our Digital Fulfillment Services team.
More Info Please!
So, you’re looking for that email containing the configuration parameters for your institution? We’re happy to work with you to get you the information you need. First, tell us a little bit about yourself and we’ll get the ball rolling.
Step 3: Configure and Test
From the email, follow the instructions to configure the integration. To test connectivity, use the “connectivity test URL” supplied in the email. Simply add an external link and launch the connectivity test. Once all tests display "PASS,” use the “Accept” button to confirm the results of the test.
Step 4: Communicate to Faculty
Once testing has been completed, Cengage will be notified and will deliver the course content to instructors who have adopted our solutions. Instructors will receive an email letting them know the content fulfillment is complete. It will also provide them with a Quick Guide for getting started with the course content in your LMS.
You can direct instructors who are looking for additional support to the Moodle Instructor Support Site where they can access product-specific documentation, tutorials and student Getting Started materials.
Share this link on your faculty support website to make instructor access even easier!
Resources and Support
We take your privacy very seriously and work hard to protect the data you entrust to us on our websites. Learn how we keep your personal information safe and secure.
Committed to making educational materials accessible for users of all abilities, Cengage continuously improves the usability and accessibility of our products and services.
Most Cengage products require users to accept a service agreement before they can fully access the product. Copies of these required user agreements are available here.
One Size Does Not Fit All
If you’re not seeing what you need here, we’ll gladly work with your institution to respond to any required vendor agreement or documentation requests.
Let’s Get You What You Need!
We’re happy to help handle your vendor agreement or documentation request. First, tell us a little bit about yourself and we’ll get the ball rolling.