Supporting Your Journey to Digital Confidence
Change can be daunting—but you’re not alone. When you adopt a Cengage digital product, you gain a partner for the long-haul, ready to help you get the most out of your solution. We’re here to ensure you become confident using digital in your course—whether you’re a first-time user, gearing up to try digital again or actively using digital in your instruction.
2017 NorthFace ScoreBoard Award Winner for Excellence in Customer Service
Hear Their Stories
Watch the videos to learn how these instructors became comfortable and confident digital users.
Meeting Students Where They Are
Hear how Joe Charleman’s digital support team empowered him to engage students and faculty in a newer way of teaching at Berkeley College.
Overcoming the Fear of Digital
Explore Irma Gibson's journey from traditional professor to digital advocate, including how she learned to integrate digital learning with her own pedagogy style.
Hearing Yes Instead of No
Discover why the individual time and support Greg Underwood received from Cengage were unlike any of his other support experiences.
“I'd just like to say that my Digital Success Specialist has been the most helpful company representative I have ever dealt with and I've been teaching for more than 20 years. I really appreciate his help and responsiveness to my questions.”
Angie Axman, Business Education Instructor, Pocahontas Area Community School
Explore Real Research and Results
Thriving with Digital
Discover how Cengage Services and Support has bolstered the outcomes
and experiences of digital users.
“Thank you all for all that you have done to make me a successful instructor.”
Angela Walton, Graduate Teaching Assistant, Mississippi State
“I brag about my Digital Success Specialist’s incredible customer service to everyone I meet and speak to.”
Dr. Yamamoto, Diablo Valley College
Committed to Partnership
From hands-on help setting up your course, to working with you to measure
results—we’re there when you need us. That’s our pledge to you.
Our Team in Your Corner
You’ll have your own personal Digital Support Specialist to help set up your course, show you around the digital learning platform and more—term after term!
See What Others are Saying
Check out what your peers had to say about the help they received from their Cengage team.
“My Digital Success Specialist has been extremely helpful in making sure that my courses are set up properly and ready to go before each term starts. I know that he goes above and beyond what he is required in helping make sure my courses run smoothly and that my students have an enjoyable learning experience.”
“I am sincerely happy and thankful that with my Customer Success Manager’s help, I am now in step with the English Department's requirement to set up my assigned courses on MindTap so that student learners may avail of the course requirements, practice exercises, and stay in touch with the latest technology on a single platform.”
“My Digital Success Specialist was able to make sure we maintained the security of my students and set up my two Pre-Calculus courses in a very short amount of time.”
- Dr. Lisa Rich Athens State University
- Romila Vaswani English Professor, Middlesex County College
- Raymond McDaniel Southern Illinois University Edwardsville
We’re happy to provide you with whatever information you’re looking for. Just give us a little of your own information and we’ll be in touch!