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Featuring a practical "hands-on" approach that blends skill-building opportunities with traditional management principles, Mosley, Mosley, and Pietri's SUPERVISORY MANAGEMENT, 9e helps prepare your students to become effective supervisors in today's workplace. Readable, engaging, and offering a practical focus on developing successful supervisors, the Ninth Edition of SUPERVISORY MANAGEMENT inspires students--emphasizing the positive approach of working cooperatively WITH people to develop and empower them to better perform in their working roles. The authors consistently adhere to the federal government SCANS (Secretary's Commission on Achieving Necessary Skills) requirements for workplace competencies, and the chapter-ending Skill Builder exercises clearly demonstrate how they contribute to the students' development of these skills. Chapter-opening Preview Cases give students real-world examples of chapter concepts. These cases are referred to in chapter narrative and in Self-Check questions, helping students link principle and concept as they progress through each chapter. Chapter-ending cases reinforce concepts with real-world supervisory examples. Including new and updated topics throughout and many course preparation and presentation tools for instructors, the Ninth Edition of this best-selling text is both an essential teaching tool and learning resource that students will turn to even after completing your course.

Donald C. Mosley, University of South Alabama

Donald C. Mosley was Professor Emeritus of Management at the University of South Alabama and also the founder and chairman of the Synergistic Consulting Group. Earlier in his career, Dr. Mosley served as Chair of the Management Department at Mississippi State University and as a visiting professor at the University of Otago in Dunedin, New Zealand (where he helped to develop the first M.B.A. degree program in New Zealand). In 1973 he became Dean of the College of Business at the University of South Alabama in Mobile, where he helped the College become accredited by the American Assembly of Collegiate Schools of Business. In 1983, he returned to teaching, research, and consulting; and in 1999 he received the University of South Alabama Alumni Association's Outstanding Professor award and was mentioned in Who's Who Among America's Teachers.

Don C. Mosley, Jr., University of South Alabama

Donald C. Mosley, Jr. is an Assistant Professor of Management at the University of South Alabama where he teaches Management Theory and Practice, Organizational Behavior, and Management Seminar. He received his Ph.D. in Business Administration from Mississippi State University. He earned a Bachelor of Arts degree from Millsaps College and a Master of Business Administration degree from the University of South Alabama. He has conducted research in the areas of recruiting, selection, conflict management, teamwork, leadership, and partnering. As a consultant, he has been instrumental in working with organizations in the public and private sectors to implement organizational development techniques and supervisory training programs. Dr. Mosley is a member of the Academy of Management Association and the Southern Management Association.

Paul H. Pietri, University of South Alabama

Paul Pietri is Professor of Management at the University of South Alabama; in 1993, the Alumni Association selected him for their Outstanding Professor award. Dr. Pietri has an extensive background as a trainer/consultant to private and public sector organizations, both in North America and abroad. He has designed, administered, and conducted training at the supervisory level for organizations in thirty-five states and Canada. These include International Paper Company, Shell, Dupont, the U.S. Departments of Agriculture, Labor, and Defense, and others. He also helped design curriculum for the "Supervisory Communication" segment of Mississippi Public Television's series "Effective Communication". His writings have reflected his training and design experiences, and appeared in such journals as Training, Organizational Development Journal, Industrial Management, and others.
  • Broader examples of supervisory & organizational settings, including vignettes on the challenges and successes of Mark Zuckerberg.
  • Based on faculty and student feedback, chapters 14, 15, and 16 were significantly changed to include coverage of employee training, an emphasis on legal issues, and lean manufacturing principles.
  • Greater emphasis on skill development through updated Skill Builder exercises.
  • Diversity Coverage: The text covers issues ranging from gender, ethnicity, and race as well as examining issues posed by different generations of workers.
  • The Integrated Teaching/Learning System reinforces learning by organizing chapter material according to chapter-opening Learning Objectives and providing Self Check questions throughout each chapter. The Self Check questions function like an internal study guide--helping students test their understanding of concepts as they progress through the chapter. The Instructor's Manual and Test Bank, which are available to accompany the text, are also organized around the "Integrated Teaching/Learning System."
  • Group Activities, Chapter Review, and Questions for Review and Discussion encourage students to reflect upon what they have read in a way that will help them better understand and learn the material.
  • Praised in previous editions, the chapter-opening Preview Cases illustrate a major chapter topic or topics with a fascinating workplace scenario--piquing students' interest in the real-world usefulness of the skills and principles they will be learning in the chapter.
  • Focus on SCANS Competencies: A set of five icons that represent the five core areas of SCANS Competencies--Use of Resources, Interpersonal Skills, Information Management, Use of Technology, and Understanding Systems--are now used to indicate how each end-of-chapter Skill Builder helps students meet these five core competencies. A correlation guide is available to instructors to help them choose the exercises that support the competency being taught.
  • Emerging Topics: Cutting-edge coverage updates every chapter, including material on critical topics such as emerging technologies, the rising importance of innovation and creativity, new trends in training, and a greater emphasis on ethics and legal issues.
  • Diversity of Examples: The authors have added even more examples, applications, and cases that focus on a broader range of companies, industries, and regions.
  • Praised by instructors nationwide as an eminently teachable book, as well as an understandable hands-on resource for students, SUPERVISORY MANAGEMENT, 9e gives them the right mix of basic management principles and real-world material, including applications that help them develop their supervisory skills.
  • Chapter-opening Preview Cases and chapter-ending cases, as well as many examples and applications throughout, illustrate how concepts apply to real-world work environments.
1. Supervisory Management Roles and Challenges.
2. Fundamentals of Planning.
3. Decision Making, Problem Solving, and Ethics.
4. Fundamentals of Organizing.
5. Delegating Authority and Empowering Employees.
6. Communication.
7. Motivation.
8. Leadership.
9. Group Development and Team Building.
10. Meetings and Facilitation Skills.
11. Coaching for Higher Performance.
12. Managing Conflict, Stress, and Time.
13. Exercising Control.
14. Controlling Productivity, Quality, and Safety.
15. Selecting, Appraising, and Disciplining Employees.
16. The Supervisor, Labor Relations, and Legal Issues.

Textbook Only Options

Traditional eBook and Print Options

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  • ISBN-10: 1305224035
  • ISBN-13: 9781305224032
  • STARTING AT $24.99

  • STARTING AT $44.49

  • ISBN-10: 1285063007
  • ISBN-13: 9781285063003
  • Bookstore Wholesale Price $210.00
  • RETAIL $279.95

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.


Cengage Learning Testing, powered by Cognero Instant Access

ISBN: 9781305253131

CourseMate, 1 term (6 months) Instant Access

ISBN: 9781285071152
Cengage Learning's Management CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Watch student comprehension soar as your class works with the printed textbook and the textbook-specific website. Management CourseMate goes beyond the book to deliver what you need!


CourseMate, 1 term (6 months) Instant Access

ISBN: 9781285071152
The more you study, the better the results. Make the most of your study time by accessing everything you need to succeed in one place. Read your textbook, take notes, review flashcards, watch videos, and take practice quizzes--online with CourseMate.