CompTIA A+ Guide to IT Technical Support | 12th Edition

Jean Andrews/Joy Dark Shelton/Pamela Claire Schmelz/Walter Jaqua, Jr.
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Buy Hardback : CompTIA A+ Guide to IT Technical Support ISBN: 9798214409665
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Copyright 2027 | {{checkPublicationMessage('Available May 11, 2026', '2026-05-11T00:00:00+0000')}}
Available May 11, 2026
Buy Hardback : CompTIA A+ Guide to IT Technical Support ISBN: 9798214409665
{{getPriceWithCurrency("193.95", "$")}}
Available May 11, 2026
{{getInventoryMessage( vm.textbookPlatformSelectedOption.inventoryCode, 'Available May 11, 2026' )}}
Copyright 2027 | {{checkPublicationMessage('Available May 11, 2026', '2026-05-11T00:00:00+0000')}}
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Available Study Tools

MindTap for Andrews/Shelton/Schmelz/Jaqua's CompTIA A+ Guide to IT Technical Support, 2-terms Instant Access

MindTap for Andrews/Shelton/Schmelz/Jaqua's CompTIA A+ Guide to IT Technical Support, 2-terms Instant Access

ISBN-13: 9798214409702
MindTap for Andrews/Shelton/Schmelz/Jaqua's "CompTIA A+ Guide to IT Technical Support," 12th Edition, is the online learning platform that powers students from memorization to mastery. It gives you complete control of your course to provide engaging content, challenge every individual and build their confidence. Empower students to accelerate their progress with MindTap. MindTap: Powered by You. MindTap gives you complete ownership of your content and learning experience. Customize the interactive syllabi, emphasize the most important topics and add your own material or notes in the eBook. All MindTap activities and assignments are tied to the CompTIA A+ Core 1 and Core 2 certification exam objectives. The simulations provide real-life application and practice and live virtual machine labs allow students to practice, explore and try different solutions in a safe, sandbox environment using real Cisco hardware and virtualized Windows, Linux and UNIX operating systems. Readings and videos give balanced coverage to prepare students to become future IT support technicians or administrators. IT for Life assignments inspire students to stay current with new and emerging technologies. Pre- and post-exams offer questions in the style of the CompTIA A+ certification exams and allow you to measure how much students have learned using analytics and reporting that make it easy to see where the class stands in terms of progress, engagement and completion rates. Auto-graded module quizzes also help you gauge students' mastery of the course topics. Use the content and learning path as-is, or pick and choose how the material will wrap around your own content. You control what the students see and when they see it.
$178.00
Available July 11, 2026
MindTap for Andrews/Shelton/Schmelz/Jaqua's CompTIA A+ Guide to IT Technical Support, 1-term Instant Access

MindTap for Andrews/Shelton/Schmelz/Jaqua's CompTIA A+ Guide to IT Technical Support, 1-term Instant Access

ISBN-13: 9798214409696
MindTap for Andrews/Shelton/Schmelz/Jaqua's "CompTIA A+ Guide to IT Technical Support," 12th Edition, is the online learning platform that powers students from memorization to mastery. It gives you complete control of your course to provide engaging content, challenge every individual and build their confidence. Empower students to accelerate their progress with MindTap. MindTap: Powered by You. MindTap gives you complete ownership of your content and learning experience. Customize the interactive syllabi, emphasize the most important topics and add your own material or notes in the eBook. All MindTap activities and assignments are tied to the CompTIA A+ Core 1 and Core 2 certification exam objectives. The simulations provide real-life application and practice and live virtual machine labs allow students to practice, explore and try different solutions in a safe, sandbox environment using real Cisco hardware and virtualized Windows, Linux and UNIX operating systems. Readings and videos give balanced coverage to prepare students to become future IT support technicians or administrators. IT for Life assignments inspire students to stay current with new and emerging technologies. Pre- and post-exams offer questions in the style of the CompTIA A+ certification exams and allow you to measure how much students have learned using analytics and reporting that make it easy to see where the class stands in terms of progress, engagement and completion rates. Auto-graded module quizzes also help you gauge students' mastery of the course topics. Use the content and learning path as-is, or pick and choose how the material will wrap around your own content. You control what the students see and when they see it.
$118.00
Available July 11, 2026

About This Product

Andrews/Shelton/Schmelz/Jaqua Jr.'s "CompTIA A+ Guide to IT Technical Support," 12th Edition, brings clarity to IT fundamentals and skills needed for support roles. Its visual, step-by-step approach uses CompTIA A+ Exam objectives to train learners to diagnose, install, maintain, troubleshoot and network computer hardware and software to sharpen communication skills and deliver clear, confident, customer-first support. Core and advanced topics are blended to emphasize the application of skills across Windows 10/11, macOS, Linux, mobile devices, cloud, virtualization, scripting, security, Active Directory and AI. Lab manuals, interactive simulations, live virtual machine labs and auto-graded MindTap activities let students test ideas, solve problems and sharpen skills as they build competence toward success on the 220 1201/1202 exams and excel as IT technicians or administrators.