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MindTap Medical Assisting for Medical Assisting: Administrative and Clinical Competencies 8th Edition

Michelle Blesi

  • Published
Starting At 90.00 See pricing and ISBN options


MindTap® Medical Assisting Blesi's Medical Assisting Administrative and Clinical Competencies, 8th Edition is the digital learning solution that powers students from memorization to mastery. It gives you complete control of your course—to provide engaging content, to challenge every individual, and to build their confidence. Empower students to accelerate their progress with MindTap. MindTap: Powered by You. MindTap gives you complete ownership of your content and learning experience. Customize the interactive syllabi, emphasize the most important topics, and add your own material or notes in the eBook.

Michelle Blesi, Century College

Michelle Blesi is a Certified Medical Assistant with 14 years of industry experience, who worked in the family practice area for 10 years, emphasizing clinical and laboratory skills. She then changed her focus to leadership, working as a lead in the Nursing/Lab department and as a Clinical Manager. She has a diploma in Medical Assisting and is certified through the AAMA. She also has a Bachelor's degree in Psychology and a Master’s Degree in Community Psychology, and completed the TES (Teacher Education Series) courses in spring 2005 at the University of Minnesota. Coursework included Introduction to Vocational Teaching, Course Development, Instructional Methods, Philosophy and Student Training and Assessment. A Program Director and Unlimited Full Time Faculty member in the Medical Assistant Department at Century since 2001, Michelle enjoys bringing her career experience into the classroom and making a difference in students' lives. In addition to being Program Director, she teaches both Clinical and Laboratory courses, a Medical Assistant Refresher Course through CECT, and Administrative Procedures for Medical Assistants, both traditional and online. Additionally, she is the practicum coordinator and oversees the clinical externships for the program. In addition to being the lead author for both the Seventh and Eighth Editions of MEDICAL ASSISTING: ADMINISTRATIVE AND CLINICAL COMPETENCIES, Michelle has contributed to many other Cengage projects including being the SME for the CTC 3.0, completing multiple reviewer projects and test bank completions. Amongst Michelle’s accomplishments: Board of Trustees; Outstanding Educator Award 2012; Golden Apple Award 2010; Exemplary Faculty Member 2007
  • MindTap helps streamline your workflow with carefully curated content and a unique set of tools saving you valuable time in your course preparations. In addition, automatically grades assignments and quizzes while also providing students with instant feedback on their work.
  • Provide students with organizational and study tools designed to better manage their limited time, allowing them to complete assignments whenever and wherever they are ready to learn.
  • Save students money in their course materials with a single destination that reflects exactly what’s important to you, the instructor.
  • Track students in real time with the Progress app adjust the course as needed based analytics of interactivity in the course.
  • With the MindTap Mobile App, you can keep your students informed of assignments, course due dates, or any changes to your course while also arming them with on-the-go study tools like flashcards and quizzing.
  • Build and personalize your course by integrating your own content into the MindTap Reader using your own documents or pull from sources like RSS feeds, YouTube videos, websites, Google Docs and more. Control what content students see and when they see it with a learning path that can be used as-is, with relevant readings, videos, case studies, and quizzes- or matched to your syllabus exactly.
  • Apply theory to professional practice in a safe environment with the interactive simulations.
  • Empower students with the information to know where they stand at all times—both individually and compared to the highest performers in class within the student view of the Progress App.
  • Engage students with course material specially customized for them by you streamlined in one proven, easy-to-use interface.
Unit 1: Health Care Roles and Responsibilities.
1. The Medical Assistant.
2. The Health Care Team and the Medical Environment, Past and Present.
Unit 2: Medical Law and Ethics.
3. Legal Issues.
4. Ethical Issues.
Unit 3: Professional Communications.
5. Verbal and Nonverbal Communications.
6. Applying Communication Skills.
Unit 4: Medical Terminology.
7. Introduction to Medical Terminology.
8. Understanding and Building Medical Terms of Body Systems.
Unit 5: Anatomy and Physiology of the Human Body.
9. Anatomic Descriptors and Fundamental Body Structure.
10. The Nervous System.
11. The Senses.
12. The Integumentary System.
13. The Skeletal System.
14. The Muscular System.
15. The Respiratory System.
16. The Circulatory System.
17. The Immune System.
18. The Digestive System.
19. The Urinary System.
20. The Endocrine System.
21. The Reproductive System.
Unit 6: Business Communications.
22. Telephone Communications.
23. Written Communications.
24. The Office Environment, Computers, and Equipment.
Unit 7: Beginning the Patient’s Record.
25. Scheduling Appointments and Receiving Patients.
26. The Medical Record, Documentation, and Filing.
Unit 8: Medical Insurance and Coding.
27. Health Insurance.
28. Procedural and Diagnostic Coding.
Unit 9: Billing and Payment for Medical Services.
29. Patient Accounts.
30. Preparing Insurance Claims and Posting Insurance Payments.
31. Patient Billing, Posting Patient Payments, and Collecting Fees.
Unit 10: Banking and Accounting Procedures.
32. Banking Procedures.
33. Accounts Payable and Accounting Procedures.
Unit 11: Preparing for Clinical Procedures.
34. Infection Control and Medical Asepsis.
35. The Medical History and Patient Screening.
36. Body Measurements and Vital Signs.
37. Preparing for Examinations.
Unit 12: Assisting with Examinations.
38. The Physical Exam.
39. Specialty Examinations and Procedures.
40. OB/GYN Examinations.
41. Pediatric Examinations.
Unit 13: Laboratory Procedures.
42. The Physician’s Office Laboratory.
43. Specimen Collection and Processing.
44. Blood Specimen Collection.
45. Diagnostic Testing.
Unit 14: Cardiology and Radiology Procedures.
46. Cardiology Procedures.
47. Radiology Procedures.
Unit 15: Minor Surgical Procedures.
48. Preparing for Surgery.
49. Assisting with Minor Surgery.
Unit 16: Medication Administration Procedures.
50. Pharmacology Fundamentals.
51. Measurement Systems, Basic Mathematics, and Dosage Calculations.
52. Administering Oral and Non-Injectable Medications.
53. Administering Injections and Immunizations.
Unit 17: First Aid and Responding to Emergencies.
54. Emergencies in the Medical Office and Community.
55. First Aid for Accidents and Injuries.
Unit 18: Rehabilitation and Healthy Living.
56. Rehabilitation.
57. Nutrition, Exercise, and Healthy Living.
Unit 19: Workplace Readiness.
58. Practicum and the Job Search.
59. Managing the Office.
Each MindTap product offers the full, mobile-ready textbook combined with superior and proven learning tools at one affordable price. Students who purchase digital access can add a print option at any time when a print option is available for their course.

This Cengage solution can be seamlessly integrated into most Learning Management Systems (Blackboard, Brightspace by D2L, Canvas, Moodle, and more) but does require a different ISBN for access codes. Please work with your Cengage Learning Consultant to ensure the proper course set up and ordering information. For additional information, please visit the LMS Integration site.

Standalone Digital Access — Ultimate Value

Recommended and most popular

  • ISBN-10: 1305110781
  • ISBN-13: 9781305110786
  • Bookstore Wholesale Price $90.00
  • RETAIL $90.00

  • ISBN-10: 1305861140
  • ISBN-13: 9781305861145
  • Bookstore Wholesale Price $100.00
  • RETAIL $100.00

White Papers, Case Studies, Success Stories

Voice of the Employer in Medical Assisting and Medical Billing, Insurance, and Coding

Addressing the Needs of Health Care Students and Instructors

MindTap® reaches non-traditional learners

Future Health Professionals Give MindTap® a “Thumbs Up” as an Engaging Learning Tool

MindTap® Enhances Teaching and Learning

Voice of the Student in Medical Assisting, Surgical Technology, & Medical Insurance Billing and Coding

MindTap® fills the technology void and meets the needs of students

MindTap Instructors Speak on Personalization - Anne

Instructor Anne Strauch from Rochester Institute of Technology talks about how MindTap helps her personalize her course.

“MindTap’s greatest strengths are the progress tracking and the ability to add [your own] materials that are gradable.”

“I’m convinced that the higher course ratings and grades were, in large part, a result of students’ engagement. It was an unmitigated success.”

“Almost across the board, students using MindTap improved on the main learning objectives of the class ...I’ve never seen any results like this.”

“MindTap was very useful – it was easy to follow and everything was right there.”

“I’m definitely more engaged because of MindTap.”

“MindTap puts practice questions in a format that works well for me.”

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.


Instructor's Companion Web Site

ISBN: 9781305110717
Everything you need for your course in one place! This collection of book-specific lecture and class tools is available online via Access and download PowerPoint presentations, test banks, instructor’s manual, and more.

Cengage Learning Testing, powered by Cognero® Instant Access

ISBN: 9781305110816
Cengage Learning Testing Powered by Cognero® is a flexible, online system that allows you to: import, edit, and manipulate content from the text's test bank or elsewhere, including your own favorite test questions; create multiple test versions in an instant; and deliver tests from your LMS, your classroom, or wherever you want.

Student Workbook

ISBN: 9781305110854
The student workbook is design to help you retain key chapter content. Included within this resource are chapter objective questions; key-term definition queries; and multiple choice, fill-in-the-blank, and true-or-false problems.


Student Workbook

ISBN: 9781305110854
The student workbook is design to help you retain key chapter content. Included within this resource are chapter objective questions; key-term definition queries; and multiple choice, fill-in-the-blank, and true-or-false problems.