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The bestselling introductory Social Work text on the market, Zastrow's INTRODUCTION TO SOCIAL WORK AND SOCIAL WELFARE: EMPOWERING PEOPLE is lauded for being the most comprehensive and practical text available for beginning social workers. In addition to giving readers a thorough overview of the social work profession, this text offers a realistic view of social problems in contemporary society, equipping students with real-world insight that they can apply in practice. By presenting positive strategies in the context of the core values, ethics, skills, and knowledge base of today's professional social worker, Zastrow encourages students to think critically about new, workable methods for problem-solving and empowering clients. Case studies, exhibits and tables on contemporary social problems help students apply concepts and compare and contrast issues. The twelfth edition has been thoroughly updated to align with the latest EPAS (2015) from CSWE, and offers insights into new and emerging issues from the field.

Charles Zastrow, University of Wisconsin, Whitewater, Emeritus Professor

Charles Zastrow, MSW, PhD, is Professor Emeritus in Social Work at the University of Wisconsin–Whitewater, where he chaired the Social Work Department for six years. He has also been the Assistant Director and Professor in the Social Work Program at George Williams College in Williams Bay, Wisconsin. A Licensed Clinical Social Worker in the state of Wisconsin, Dr. Zastrow has worked as a practitioner for various agencies, chaired social work accreditation site visit teams for the Council on Social Work Education (CSWE), and served on the Commission on Accreditation of CSWE. He also was a member of the BPD board. A leader in social work education and a bestselling author, Dr. Zastrow has written more than 45 articles in professional journals as well as nine books, including four other textbooks: THE GENERALIST SOCIAL WORK PRACTICE, SOCIAL WORK WITH GROUPS, SOCIAL PROBLEMS: ISSUES AND SOLUTIONS, and UNDERSTANDING HUMAN BEHAVIOR AND THE SOCIAL ENVIRONMENT (with Dr. Karen Kirst-Ashman).
  • Every chapter of the twelfth edition is updated to include the most current information available. Revisions also assure that the content aligns with the CSWE's 2015 Educational Policy and Accreditation Standards (EPAS).
  • New topics include major mental disorders in DSM-5; mindfulness; asset-based community development; gender identity; practice considerations and services for LGBTQ persons; dimensions of sexuality (biological, gender, and sexual orientation); suggestions for social work students to work against oppression of LGBTQ persons; movement toward legalizing the possession and use of marijuana in some states; elder abuse; The Affordable Care Act; the increase in terrorism in recent years; the Common Core Standards in education; and the key therapeutic change agent in counseling/psychotherapy.
  • MindTap® Social Work prepares students to be empowered, responsive advocates. Students track their progress through an intentional learning path that leads them toward licensure and professional practice.
  • With its unique social problems approach, this cutting-edge text describes how people are affected by such problems as poverty, child abuse, emotional difficulties, sexism, alcoholism, crime, and discrimination, to name a few. It also offers information on the nature, extent, and causes of such problems. Presenting both sides of major social issues, Zastrow provides even and balanced coverage to give students greater understanding and insight into the issues.
  • Zastrow's adept use of practical cases, exhibits, and tables helps clarify chapter concepts. Integrated case examples help students identify with people and situations that they will likely encounter as a social worker, while text exhibits help them compare and contrast or learn opposing views of issues.
  • Critical Thinking Questions are interspersed throughout the text to engage students in exploring the practices and policies of social work.
  • Content is organized around three additional themes to aid understanding and give students insight into real-world practice to prepare them for their careers: generalist practice (how to counsel individuals and groups, how to develop new services, and how to improve existing community services); ecological perspectives (the biological, psychological, and sociological influences on human behavior); and real-life experience (via "day in the life" vignettes of social workers).
  • A brief historical review of the development of social welfare, social work, and various social services equips students with a solid background on social work. Zastrow also integrates key social work issues throughout, including the strengths perspective, international perspectives, spirituality, populations-at-risk, and ethnic-sensitive social work practice.
1. Social Welfare: Its Business, History, and Future.
2. Social Work as a Profession and a Career.
3. Generalist Social Work Practice.
4. Poverty and Public Welfare.
5. Emotional/Behavioral Problems and Counseling.
6. Family Problems and Services to Families.
7. Sexual Orientation, Gender Identity, and Services to Lesbian, Gay, Bisexual Transgender and Questioning (LGBTQ) Individuals.
8. Drug Abuse and Drug Treatment Programs.
9. Crime, Juvenile Delinquency, and Correctional Services.
10. Problems in Education and School Social Work.
11. Work-Related Problems and Social Work in the Workplace.
12. Racism, Ethnocentrism, and Strategies for Advancing Social and Economic Justice.
13. Sexism and Efforts for Achieving Equality.
14. Aging and Gerontological Services.
15. Health Problems and Medical Social Services.
16. Physical and Mental Disabilities and Rehabilitation.
17. Overpopulation, Misuse of the Environment, and Family Planning.
Each MindTap product offers the full, mobile-ready textbook combined with superior and proven learning tools at one affordable price. Students who purchase digital access can add a print option at any time when a print option is available for their course.

This Cengage solution can be seamlessly integrated into most Learning Management Systems (Blackboard, Brightspace by D2L, Canvas, Moodle, and more) but does require a different ISBN for access codes. Please work with your Cengage Learning Consultant to ensure the proper course set up and ordering information. For additional information, please visit the LMS Integration site.

Standalone Digital Access — Ultimate Value

Recommended and most popular

  • ISBN-10: 1305658302
  • ISBN-13: 9781305658301
  • Bookstore Wholesale Price $100.00
  • RETAIL $100.00

Digital Access + Print — Flexible Value

Recommended and most popular

  • ISBN-10: 1337127833
  • ISBN-13: 9781337127837
  • Bookstore Wholesale Price $90.00
  • RETAIL $119.95

  • ISBN-10: 1337190853
  • ISBN-13: 9781337190855
  • Bookstore Wholesale Price $202.75
  • RETAIL $269.95

Textbook Only Options

Traditional eBook and Print Options

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  • ISBN-10: 1337231193
  • ISBN-13: 9781337231190
  • STARTING AT $36.49

  • STARTING AT $53.44

  • ISBN-10: 130538833X
  • ISBN-13: 9781305388338
  • Bookstore Wholesale Price $192.75
  • RETAIL $255.95

"This text provides an in-depth exploration to the discipline of social work and is written in way that makes perfect since to the introductory student. It is comprehensive in it's coverage of all the areas in which social work is present and is tune with the CSWE standards that are required for programs to address in their curriculum."

"The text has interesting and current information. It seems ‘down to earth’ for basic social work courses."

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.


Online PowerPoint®

ISBN: 9781305870208
These vibrant Microsoft® PowerPoint® lecture slides for each chapter assist you with your lecture by providing concept coverage using images, figures, and tables directly from the textbook.

Online Test Bank

ISBN: 9781305870239
Organize your course and capture your students' attention with the resources found in the Test Bank, including multiple-choice, true/false, short-answer, and essay questions -- most with answers and page references for each chapter of the text.

Online Instructor's Manual

ISBN: 9781305870192
This detailed manual provides sample syllabi, course guidelines, in-class exercises, and chapter objectives to assist instructors in teaching the course.