Gain the professional communication skills you need for educational success and a career advantage with ILLUSTRATED COURSE GUIDES: VERBAL COMMUNICATION - SOFT SKILLS FOR A DIGITAL WORKPLACE, 3E. Part of the popular and helpful ILLUSTRATED SOFT SKILLS SERIES, this book makes it easy to learn the essential soft skills necessary to succeed in today’s competitive workplace. Timely information throughout this edition highlights the marketable communication skills required for today’s technological business world. This edition delves into the importance of effective, professional, and polite verbal communication -- from speaking with clients to everyday dialogue with colleagues.
