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This fifth edition of Dr. Kristi Kanel's A GUIDE TO CRISIS INTERVENTION covers the fundamentals of situational and developmental crises, how they occur, and how they have been managed since the 1940s. Kanel discusses traditional counseling models as they relate to crisis intervention, and shows how they have been incorporated into her model-the ABC Model of Crisis Intervention-that is used by both paraprofessionals and professionals. Presented in detail, the ABC Model of Crisis Intervention is ideal for use in any mental health setting and with any individual (from any population) in a crisis situation. The text provides detailed examples of specific crisis situations, including developmental crises, trauma crises, post traumatic stress disorder crises (PTSD), crises of personal victimization, substance abuse crises, and crises related to loss, terminal and serious illness, and disabilities. New chapters discuss veterans' issues; sexual assault and rape; and ethical, legal, and professional issues. The author also explores suicide assessment and the use of the Mental Status Exam. Every chapter offers case vignettes to aid students in practicing the skills presented in the ABC Model of Crisis Intervention.

Kristi Kanel, California State University, Fullerton

Kristi Kanel (Ph.D., University of Southern California) is a Full Professor at California State University, Fullerton in the Department of Human Services where she has been teaching for over 31 years. She is the author of A GUIDE TO CRISIS INTERVENTION, 5th Edition; HUMAN SERVICE DELIVERY TO LATINOS, 2nd Edition; and AN OVERVIEW OF THE HUMAN SERVICES, 2nd Edition (with Melanie Horn-Mallers). Dr. Kanel was a practicing psychotherapist for over 25 years. Her experience as a counselor includes working at two non-profit agencies (the Anaheim Free Clinic and a battered woman's shelter), a public agency, a managed care organization, and in private practice where she worked with a multitude of client populations, specializing in trauma. Her most recent research has focused on the mental health needs and interventions for the veterans of the Iraq and Afghanistan wars. Other research includes mental health needs of Latinos and crisis intervention practices.
  • The book has been thoroughly updated to reflect the changing landscape and prevalence of crises that people face today, including veterans' issues, natural disasters, cyber bullying, and victimization. Other new topics include bullying (Chapter 5, “Developmental Crises and Special Issues of Adolescence”); economic loss, including job loss (Chapter 6, “Crises of Loss”); and gun violence (Chapter 7, “PTSD, Trauma, and Community Disasters”).
  • A new Chapter 8, “Veterans' Issues,” helps crisis counselors better understand the unique issues and practice implications of this population. The results of Dr. Kanel's research related to military veterans returning from Iraq and Afghanistan are included.
  • A new Chapter 9, “Sexual Assault and Rape,” includes expanded information and guidelines for working with these crises, including a discussion of military sexual assault issues.
  • A new Chapter 2, “Ethical, Legal, and Professional Issues,” covers these issues and related multicultural considerations, equipping students with essential guidance for working safely and effectively in crisis situations.
  • The “Cases to Role Play” feature offers students and faculty a starting point for discussions of particular crisis scenarios.
  • Tables summarize key points-including the history of crisis intervention, suicide assessment, death and dying stages, and HIV-AIDS issues-and provide students with outlines for assessing a client.
  • The book offers useful day-to-day guidelines based on the ABC Model of Intervention: 1) developing and maintaining rapport; 2) identifying the problem; and 3) exploring the client's coping strategies. It also includes hints on how to implement the model to provide therapeutic interactions in a variety of situations.
  • Case examples and scripts of dialogues illustrate the ABC model and show students exactly what to say to a client in a given situation.
  • The book emphasizes brief therapeutic interventions and short-term crisis intervention counseling to enable successful outcomes despite the changes brought about by managed care organizations.
  • The text covers the effects of dealing with crises on community workers/crisis counselors, with examples of burnout and secondary PTSD.
  • Discussion of the cognitive tree metaphor helps students understand how to ask questions that explore the cognitive component of a crisis and how to move up the branches to extract the essential “cognitive key” that underlies the crisis. This metaphor can also help counselors see how to start with a precipitating event or subjective distress and how to reach the cognitions from that starting point.
1. What Is a Crisis and Crisis Intervention?
2. Ethical, Legal, and Professional Issues.
3. The ABC Model of Crisis Intervention.
4. When a Crisis Leads to Danger to Self, Others, or Psychotic Decompensation.
5. Developmental Crises and Special Issues of Adolescence (Bullying, Pregnancy, Runaways, and Eating Disorders).
6. Crises of Loss: Death, Relationship Breakups, and Economic Loss.
7. PTSD, Trauma, and Community Disasters.
8. Veterans Issues.
9. Sexual Assault and Rape.
10. Crises of Personal Victimization: Child Abuse, Elder Abuse, Intimate Partner Abuse.
11. Crises Related to Substance Abuse.
12. Crises in Reaction to Serious Illness and Disabilities.

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  • ISBN-10: 1305327233
  • ISBN-13: 9781305327238
  • STARTING AT $20.99

  • STARTING AT $90.49

  • ISBN-10: 1285739906
  • ISBN-13: 9781285739908
  • Bookstore Wholesale Price $73.00
  • RETAIL $96.95

  • ISBN-10: 1285739892
  • ISBN-13: 9781285739892
  • Bookstore Wholesale Price $84.50
  • RETAIL $113.95

"This is an awesome book! It provides a very clear and understandable overview of crises. [It is] very readable and applicable for students and new professionals."

"A well-written, in-depth book on crisis situations that addresses not only theory, but applications across many different populations who experience crises."

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.


Online Instructor's Manual

ISBN: 9781337093309
This detailed manual provides sample syllabi, course guidelines, in-class exercises, and chapter objectives to assist instructors in teaching the course.

Online PowerPoint®

ISBN: 9781337093316
These vibrant Microsoft® PowerPoint® lecture slides for each chapter assist you with your lecture by providing concept coverage using images, figures, and tables directly from the textbook.

Cengage Learning Testing, powered by Cognero® Instant Access

ISBN: 9781305969384
Cengage Learning Testing Powered by Cognero® is a flexible, online system that allows you to: import, edit, and manipulate content from the text's test bank or elsewhere, including your own favorite test questions; create multiple test versions in an instant; and deliver tests from your LMS, your classroom, or wherever you want.