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Business Ethics: Ethical Decision Making & Cases 10th Edition

O. C. Ferrell, John Fraedrich, Linda Ferrell

  • Published
  • Previous Editions 2013
  • 656 Pages
Starting At 110.00 See pricing and ISBN options

Overview

Packed with cases, exercises, simulations, and practice tests, the market-leading BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, Tenth Edition, delivers an accessible, applied text that thoroughly covers the complex environment in which managers confront ethical decision making. Using a proven managerial framework, the authors address the overall concepts, processes, and best practices associated with successful business ethics programs--helping students see how ethics can be integrated into key strategic business decisions. The new edition has been completely revised and updated to include coverage of new legislation affecting business ethics, the most up-to-date examples, the best practices of high-profile organizations, and 20 original cases that are either new or updated. Available with CengageNOW™ online teaching and learning tools for the first time, BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, Tenth Edition, gives students an abundance of opportunities to master text material through hands-on application.

O. C. Ferrell, Auburn University

Dr. O.C. Ferrell is the James T. Pursell, Sr. Eminent Scholar in Ethics and Director of the Center for Ethical Organizational Cultures at Auburn University. He has been on the faculty at Belmont University, the University of New Mexico, University of Wyoming, Colorado State University, University of Memphis, Texas A&M University, University of Michigan, Illinois State University, and Southern Illinois University. Dr. Ferrell holds a Ph.D. from Louisiana State University in Marketing, an M.B.A. in Marketing as well as a B.A. in Sociology from Florida State University. Dr. Ferrell is President-Elect of the Academy of Marketing Science. He also serves as a board member of the NASBA Center for the Public Trust and as an advisory board member of Savant Learning. He serves on the Academic Advisory Committee for the Direct Selling Education Foundation. He received the AMS Cutco/Vector Distinguished Educator Award for contributions to the marketing discipline. Dr. Ferrell is co-author of several leading textbooks including BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, MARKETING, MARKETING STRATEGY, BUSINESS AND SOCIETY, MANAGEMENT and INTRODUCTION TO BUSINESS. He has published in the Journal of Marketing, Journal of Marketing Research, Journal of the Academy of Marketing Science, Journal of Business Ethics, Journal of Public Policy & Marketing, AMS Review, Journal of Business Research, as well as others. He writes weekly business ethics summaries and reviews for the Wall Street Journal with a subscriber list of more than 6000. Dr. Ferrell has also served as an expert witness in high profile ethics, legal and marketing cases.

John Fraedrich, Southern Illinois University at Carbondale

John Fraedrich, Ph.D. received his degrees from Brigham Young and Texas A&M University and is the Jannetides Professor of Business Ethics at Southern Illinois University. He has written more than 50 books, articles, and proceedings, mostly related to the application of ethics and values, and has represented academia at the ambassador level in Washington D.C. He is considered one of the top global ethics researchers. Dr. Fraedrich has the distinction of being one of 50 marketing ethics professors selected to participate in the International Consortium on Ethics and Social Responsibility. On a global level, he has helped affect business ethics dialogue as the only ethics professor invited by a former U.S. Secretary of State to participate in an executive seminar on globalization and its implications and challenges for societies, corporate responsibility, and public policy. This seminar included ambassadors and economic ministers from Argentina, Australia, Bosnia/Herzegovina, Germany, the Republic of Georgia, Lesotho, Mexico, Peru, and Poland, as well as Fortune 100 firms such as Raytheon, Lockheed-Martin, and Sumitomo Corporation. Dr. Fraedrich has also taught for the Department of the Army at the General Officer level concerning "The Consequences of Power." His class included 13 Brigadier Generals as well as five-star generals. He is also author of an integrated application-oriented ethics software for academics and Fortune 500 corporations.

Linda Ferrell, Auburn University

Linda Ferrell, Ph.D., is professor and Chair of the Marketing Department at Auburn University. She was Distinguished Professor of Leadership and Business Ethics at Belmont University. Prior to serving at Belmont University she was a professor of marketing and Creative Enterprise Scholar with the University of New Mexico’s Anderson School of Management. She co-managed two-$1.25 million grants for business ethics education through the Daniels Fund Ethics Initiative at the University of New Mexico. She earned a Ph.D. from the University of Memphis and an M.B.A. and B.S. in Fashion Merchandising from Illinois State University. She has published in Journal of the Academy of Marketing Science, AMS Review, Journal of Business Ethics, Journal of Public Policy & Marketing, Journal of Business Research, as well as others. She has co- authored numerous books including BUSINESS AND SOCIETY, MANAGEMENT, and INTRODUCTION TO BUSINESS. Professionally, Dr. Ferrell served as an advertising account executive with McDonalds' and Pizza Hut's advertising agencies in Houston, Indianapolis and Philadelphia. She was recently honored as the Innovative Marketer of the Year by the Marketing Management Association. Dr. Ferrell is on the Board of Directors of Mannatech in Dallas, a NASDAQ-listed health and wellness company. She serves on the Board of the NASBA, Center for the Public Trust. She serves on the Executive Committee, Board, and Academic Advisory Committee of the Direct Selling Education Foundation. She is on the Cutco/Vector College Advisory Board. She is immediate Past President of the Academy of Marketing Science and Past President of the Marketing Management Association. Dr. Ferrell also serves as an expert witness in ethics and legal disputes.
  • CengageNOW™ online course management and learning system provides more control in less time and delivers better student outcomes. For instructors, it includes resources organized around lecturing, creating assignments, grading, quizzing, and tracking students' progress and performance. Students can use a Personalized Study diagnostic tool to determine areas that need more study focus.
  • Chapter 10: Ethical Leadership.
  • Chapter 12: Sustainability: Ethical and Social Responsibility Dimensions.
  • Debate Issues have been added to this edition, allowing students to challenge assumptions and consider different points of view.
  • All 20 of the original cases in the tenth edition are either new or have been substantially updated by the authors.
  • UPDATED Check Your E.Q. (Ethics Quotient) exercises that help students identify key concepts, initiate discussion, enhance problem-solving skills, and provide an opportunity for self-assessment.
  • UPDATED "Ethical Dilemma" at the opening of each chapter highlights a realistic situation and provides guided discussion questions on how the dilemma could be resolved. Chapter-ending "Resolving Ethical Business Challenges" are minicases that give students an opportunity to put what they have learned into action as they use their critical-thinking skills to address realistic ethical issues.
  • Ensuring students get the most from the course, the text's rich pedagogical program includes Chapter Objectives, a Chapter Outline, a detailed Chapter Summary, and Check Your E.Q. (Ethics Quotient) exercises that help students identify key concepts, initiate discussion, enhance problem-solving skills, and provide an opportunity for self-assessment.
  • The text is packed with real-world, hands-on applications--placing students in the role of decision maker. An "Ethical Dilemma" at the opening of each chapter highlights a realistic situation and provides guided discussion questions on how the dilemma could be resolved. Chapter-ending "Resolving Ethical Business Challenges" are minicases that give students an opportunity to put what they have learned into action as they use their critical-thinking skills to address realistic ethical issues.
  • Role play cases in the Instructor's Resource Manual provide excellent culminating experiences to help students integrate concepts covered in the text. Cases are also effective as ongoing exercises to provide students with extensive opportunities for interacting and making ethical decisions.
  • The leading text on the market, BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES is renowned for its signature approach--teaching business ethics from a managerial/organizational perspective. More important in today's economy than ever, this proven text emphasizes decision making, leadership, and strategy as it illustrates how to develop, implement, and audit an effective ethics program in a global environment.
  • Extremely timely, the text is completely revised and updated to reflect the latest in the global economic crisis. The issues associated with the recent economic meltdown compelled the authors to provide an updated discussion of ethics from a systemic perspective. The authors' insightful discussions equip students with an ethical understanding of what happened--how greed, excessive risk-taking, and the culture of focusing on rewards and the bottom line helped create the problem.
Part I: AN OVERVIEW OF BUSINESS ETHICS.
1. The Importance of Business Ethics.
2. Stakeholder Relationships, Social Responsibility, and Corporate Governance.
Part II: ETHICAL ISSUES AND THE INSTITUTIONALIZATION OF BUSINESS ETHICS.
3. Emerging Business Ethics Issues.
4. The Institutionalization of Business Ethics.
Part III: THE DECISION-MAKING PROCESS.
5. Ethical Decision Making and Ethical Leadership.
6. Individual Factors: Moral Philosophies and Values.
7. Organizational Factors: The Role of Ethical Culture and Relationships.
Part IV: IMPLEMENTING BUSINESS ETHICS IN A GLOBAL ECONOMY.
8. Developing an Effective Ethics Program.
9. Managing and Controlling Ethics Programs.
10. Ethical Leadership.
11. Business Ethics in a Global Economy.
12. Sustainability: Ethical and Social Responsibility Dimensions
Part V: CASES.
CASE 1. Monsanto Attempts to Balance Stakeholder Interests.
CASE 2. Starbucks' Mission: Social Responsibility and Brand Strength.
CASE 3. Walmart Manages Ethical and Compliance Challenges.
CASE 4. Managing Risks in the Oil Industry.
CASE 5. New Belgium Brewing: Ethical and Environmental Responsibility.
CASE 6. National Collegiate Athletic Association: Football Compliance.
CASE 7. Google: The Quest to Balance Privacy with Profits.
CASE 8. Zappos: Delivering Happiness to Stakeholders.
CASE 9. Enron: Questionable Accounting Leads to Collapse.
CASE 10. Home Depot Implements Stakeholder Orientation.
CASE 11. Frauds of the Century.
CASE 12. Insider Trading at the Galleon Group.
CASE 13. Whole Foods Strives to Be an Ethical Corporate Citizen.
CASE 14. Apple Inc.'s Ethical Successes and Challenges.
CASE 15. PepsiCo's Journey Toward an Ethical and Socially Responsible Culture.
CASE 16. Recreational Equipment Incorporated (REI): A Responsible Retail Cooperative.
CASE 17. Better Business Bureau: Protecting Consumers and Dealing with Organizational Ethics Challenges.
CASE 18. Managing the Risks of Bribery in Global Business.
CASE 19. Mattel Responds to Ethical Challenges.
CASE 20. Best Buy Fights Against Electronic Waste.
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This Cengage solution can be seamlessly integrated into most Learning Management Systems (Blackboard, Brightspace by D2L, Canvas, Moodle, and more) but does require a different ISBN for access codes. Please work with your Cengage Learning Consultant to ensure the proper course set up and ordering information. For additional information, please visit the LMS Integration site.

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Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

FOR INSTRUCTORS

Instructor's Companion Website

ISBN: 9781305500860
Instructor resource center including IM, Test Bank, and PowerPoint slides.

DVD

ISBN: 9781305641563
Engage your students by bringing real-life examples and issues into the classroom with this exclusive video program.

Cengage Learning Testing Powered by Cognero®, Instant Access

ISBN: 9781305500884
Cengage Learning Testing Powered by Cognero® is a flexible, online system that allows you to: import, edit, and manipulate content from the text's test bank or elsewhere, including your own favorite test questions; create multiple test versions in an instant; and deliver tests from your LMS, your classroom, or wherever you want.