Medical assistants play a critical role in our changing world of health care, and ADMINISTRATIVE MEDICAL ASSISTING, Sixth Edition, prepares them to lead in this growing field. Known for its thorough coverage, extensive technical detail, and accurate, up-to-date content, this proven text book covers all the administrative and general tasks in a more comprehensive and detailed manner than other texts. Topics covered include the history and development of medical assisting, descriptions of the health care team, therapeutic communications, coping skills for the medical assistant, and important legal, ethical, and bioethical issues pertinent to the medical assistant. First aid is thoroughly covered as well as how to create a facility environment that welcomes patients. There is much updated information on computers, telecommunications, and the electronic medical record. Managing the facility’s financial records includes the new ICD-10 insurance coding. This edition continues to include chapters that are most helpful when the medical assistant moves into a management position within a practice. Students will appreciate the updated chapters on employment strategies, entering the profession, and more fully understanding the management aspect of the medical clinic.
