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Management of Health Information: Functions & Applications 1st Edition

Rozella Mattingly

  • Published
  • 448 Pages


This new text develops an integrated management model that will prepare students to become effective information managers. The focus on decision making, team building, and managing new technologies will lead students to develop successful management styles for the health care demands of the future. Each of the major sections in this text focuses on the management principles of planning, organizing, leading, and controlling. Many health care related examples provide learners the opportunity to develop new skills that lead to meeting customer needs in areas such as data capture, analysis, integration, and information dissemination. Case studies within each chapter challenge learners to apply their knowledge and assess understanding..

Rozella Mattingly,

Rozella Mattingly, EMBA, RHIA is the former Department Chair and Assistant Professor of Health Information Management at Loma Linda University School of Allied Health Professions in Loma Linda, CA. Ms. Mattingly established the school’s first Coding Specialist Program in 1987.
  • focuses specifically on health information management for concentrated course study
  • assignments from numerous review questions and suggested readings enrich learning experiences
  • objectives, key terms, review questions, and case studies establish clear course outlines
  • interviews with experienced managers are interspersed throughout the text to reinforce concepts
Preface. SECTION I INTRODUCTION TO MANAGING HEALTH-CARE INFORMATION: Introduction to the Health Information Management Profession. Management Theories for an Integrated Management Model. The Art of Decision making and Problem Solving. SECTION II PLANNING TO MEET THE INFORMATION NEEDS OF HEALTH-CARE FACILITIES: Planning in the Health-care Setting. Planning in Health-care: Operational Plans and Tools for Planning. Planning Policies and Procedures. Planning the Physical Environment. SECTION III ORGANIZING TO MEET THE NEEDS OF HEALTH-CARE FACILITIES: The Process of Organizing Health Information Services. The Organizational Model. Organizing Position Designs for Employees. The Role of New Technologies in Organizing. SECTION IV LEADING TO MEET THE INFORMATION NEEDS OF HEALTH CARE FACILITIES: Leading, the Interpersonal Aspects of Management. Motivating for Leadership in the Health-care Environment. Communicating in the Health-care Environment. SECTION V CONTROLLING TO MEET THE INFORMATION NEEDS OF HEALTH-CARE FACILITIES: Focus of control in Health Information Services. Controlling Through Total Quality Improvement. Controlling: Productivity Measurement, Performance Standards and Work Sampling. SECTION VI SPECIAL ISSUES FOR HEALTH INFORMATION MANAGERS: The Effective Committee. Managing the Time Factors of Managers and Employees. Managing Change as a Health-care Professional. Personal and Professional Career Management. GLOSSARY. INDEX.

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  • ISBN-10: 0827360576
  • ISBN-13: 9780827360570
  • Bookstore Wholesale Price $210.75
  • RETAIL $279.95

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.


Instructor's Resource

ISBN: 9781285176284
The Instructor Resources include PowerPoint® presentations for each core textbook chapter, a computerized test bank in the Cognero® platform, and an Instructor’s Manual—all in one easy-to-access location.

Cengage Learning Testing, powered by Cognero® Instant Access

ISBN: 9781305857407
Cengage Learning’s Testing Powered by Cognero® is a flexible, online system that allows you to import, edit, and manipulate content from the textbook’s test bank or elsewhere. So flexible, you can include your own favorite test questions, create multiple test versions in an instant, and deliver tests from your LMS, your classroom, or wherever you are.