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Chang, Scott, and Decker's multilayered teaching and learning system presents a creative blend of learning methods and clear presentation of topics to help students think like practitioners and apply foundational skills to real-world practice. Students first read about professional practice and the skills required to work effectively with clients. Students then think and write about the ideas and concepts presented in the text by completing homework exercises following each new concept. Next, students watch and discuss the accompanying DVD (available for packaging with the text), which demonstrates how to use the skills covered in the text with an individual, family, or group. Furthermore, the text's modified case-based method introduces a continuing case, one section at a time, throughout the chapters, which helps students learn how to think like professionals. Finally, exercises with specific directions for role-playing the client, practitioner, and peer supervisor, followed by a simple evaluation tool completed by the peer supervisor and practitioner, promote practice and evaluation.
- NEW Content has been updated and revised to reflect the latest research and findings.
- NEW Chapter 13 includes a new discussion of ways to monitor the client-practitioner relationship and progress on goals.
- NEW The text includes references to parts of the DVD (available to accompany the text), which provide examples of using the skills discussed in the chapters.
- NEW Each chapter focuses on professional competencies, such as the CSWE's Educational Policy and Accreditation Standards, as they relate to the chapter material.
- NEW Key terms are now highlighted, defined, and included in the new Glossary.
- NEW Chapter 1 includes sections on the influence of socioeconomic status, life stages, and disability, written to illuminate these important matters and help readers gain deeper understanding of the issues surrounding them.
- NEW Chapter 2 offers a section on the family systems perspective, which explains the basic concepts behind the theory and also provides insight into the application of the family systems perspective to practice. Chapter 2 also includes a new case with questions related to each of the perspectives addressed in the chapter.
- NEW Chapter 3, "Values, Ethics, and Legal Obligations," addresses such topics as personal and professional values (and what to do when a conflict between these arises), ethical standards, professional competency and integrity, confidentiality, boundary violations, informed consent, legal obligations, and more.
- NEW Chapter 4, "Professionalism and Professional Relationships," informs readers on the importance of being professional; maintaining respectful, productive relationships with colleagues in their own and other disciplines; using supervision and consultation appropriately; engaging in career-long learning; advocating for change; and understanding the nature of professional relationships.
- NEW Chapters 7 through 15 include a new modified problem-based case that helps readers apply chapter concepts to a real-world situation.
- NEW Chapter 11 now contains a discussion of assessing readiness to change using social cognitive theory.
- This text helps beginning practitioners in a wide variety of helping professions--including social work, psychology, counseling, marriage and family therapy, pastoral counseling, human services, and related areas--discover fundamental skills and knowledge, as well as the means to apply these skills practically.
- The authors' unique teaching-learning system helps students effectively transfer the skills they learn in class to real-life settings. The system integrates six steps: reading about the knowledge related to professional practice and the skills and tasks necessary to work effectively with clients; thinking and writing about ideas related to the concepts that are discussed; watching and discussing DVD demonstrations of the appropriate use of helping skills; applying the knowledge and skills to specific case situations; practicing the skills in simulated interviews within small groups; and evaluating student competency--via evaluation tools--immediately after students practice the skills simulated interviews.
- The book is organized into five sections. Section I, "Foundation," includes chapters covering the information and tasks that must be mastered before beginning to see clients. These building blocks include the importance of self-understanding, major ways of perceiving self and others, values, ethics and legal obligations, and professional relationships and roles. The chapters in Sections II through V describe skills and qualities used by practitioners and strengths and resources contributed by clients. Each of these chapters provides ample opportunities for students to use practice skills.
- The DVD, available to accompany the text, visually demonstrates how to use skills, from the initial phase to the final phase of work with an individual, family, or group. For your convenience, this DVD is seamlessly integrated with the text.
Section I: FOUNDATION.
1. Importance of Self Understanding.
2. Ways of Understanding and Perceiving Others.
3. Values, Ethics, and Legal Obligations.
4. Professionalism and Professional Relationships.
Section II: BUILDING PROFESSIONAL RELATIONSHIPS.
5. Developing Working Relationships.
6. Basic Interpersonal Skills.
7. Opening and Closing a Meeting.
8. Expressing Understanding.
Section III: EXPLORING AND ASSESSING WITH CLIENTS.
9. Gaining Further Understanding.
10. Developing Deeper Understanding.
Section IV: DEFINING THE FOCUS OF WORK.
11. Assessing Readiness and Motivation.
12. Identifying Key Problems or Challenges.
13. Establishing Goals.
Section V: DOING, EVALUATING, AND ENDING THE WORK.
14. Taking Action.
15. Evaluating and Ending Professional Relationships.
Appendix A: Practice Evaluation Scales.
Appendix B: Overall Practice Evaluation Form.
"This is a thorough discussion of the beginning steps in becoming an effective social worker."
"The best text for teaching interview skills for social work practice, based on twenty years' experience teaching this and every practice course in the BSW curriculum."
Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.
Online Instructor's Manual
This detailed manual provides sample syllabi, course guidelines, in-class exercises, and chapter objectives to assist instructors in teaching the course.
Online Test Bank
Organize your course and capture your students' attention with the resources found in the Test Bank, including multiple-choice, true/false, short-answer, and essay questions -- most with answers and page references for each chapter of the text.
These vibrant Microsoft® PowerPoint® lecture slides for each chapter assist you with your lecture by providing concept coverage using images, figures, and tables directly from the textbook.