Request for consultation

Thanks for your request. You’ll soon be chatting with a consultant to get the answers you need.
{{formPostErrorMessage.message}} [{{formPostErrorMessage.code}}]
First Name is required. 'First Name' must contain at least 0 characters 'First Name' cannot exceed 0 characters Please enter a valid First Name
Last Name is required. 'Last Name' must contain at least 0 characters 'Last Name' cannot exceed 0 characters Please enter a valid Last Name
Institution is required.
Discipline is required.
Why are you contacting us today? is required. 'Why are you contacting us today?' must contain at least 0 characters 'Why are you contacting us today?' cannot exceed 0 characters Please enter a valid Why are you contacting us today?

Overview

Written by best-selling PC repair author and educator Jean Andrews, the seventh edition of A+ Guide to Managing and Maintaining Your PC maps fully to CompTIA's 2009 A+ Exam objectives. This full-color guide is the most complete, step-by-step book available for learning the fundamentals of supporting and troubleshooting computer hardware and software. At the same time, it prepares readers to successfully pass the A+ 220-701 and 220-702 exams. The new edition is formatted to support any teaching style and course format, featuring an essentials-to-practical reorganization within each chapter and inclusion of new tabs distinguishing exam content. Further content and live demonstrations with Jean Andrews are available on the accompanying CD, making this new edition a total solution for PC repair.

Jean Andrews,

Jean Andrews has more than 30 years of experience in the computer industry, including more than 13 years in the college classroom. She has worked in a variety of businesses designing, writing, and supporting application software; managing a PC repair help desk; and troubleshooting wide area networks. She has written numerous books on software, hardware, and the Internet, including the bestselling A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, 8th Edition, and A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING, Sixth Edition. She lives in north Georgia.
  • Maps fully to CompTIA's 2009 A+ Exams.
  • Within each chapter, content is presented in an essentials to advanced order, providing greater ease-of-use with the new A+ exam structure while maintaining the academic focus.
  • A+ Exam tabs on each page make it easy to distinguish between content covering A+ 220-701 Essentials and A+ 220-702 Practical Application exams.
  • More emphasis on security with two chapters devoted to Security Basics and Security Applied.
  • Chapters on Windows have been reorganized by function and by task, rather than by operating system, resulting in a more streamlined presentation.
  • Updated to also include Windows Vista.
  • New chapter on PC Maintenance and Troubleshooting Strategies.
  • A+ certification icons and A+ Tips highlight all of the material related to the exams, so students can pay close attention to pertinent information.
  • Includes extensive pedagogical features to help reinforce material, such as Applying Concepts, Key Terms, Reviewing the Basics, Thinking Critically, Hands-On Projects, and Real Problems, Real Solutions.
  • A+ Table of Contents provides quick reference to all A+ material.
  • Updated to include Windows Vista and to provide stronger emphasis on troubleshooting and security.
  • This edition maps fully to CompTIA's 2009 A+ Exams.
  • A+ exam tabs on each page make it easy to distinguish between content covering A+ 220-701 Essentials and A+ 220-702 Practical Application exams.
1. Introducing Hardware.
2. Introducing Operating Systems.
3. Working with People in a Technical World.
4. Form Factors and Power Supplies.
5. All about Motherboards.
6. Supporting Processors.
7. Upgrading Memory.
8. Supporting Hard Drives.
9. Installing and Supporting I/O devices.
10. Multimedia Devices and Mass Storage.
11.PC Maintenance and Troubleshooting Strategies.
12. Installing Windows.
13. Maintaining Windows.
14. Optimizing Windows.
15. Tools for Solving Windows Problems.
16. Fixing Windows Problems.
17. Networking Essentials.
18. Networking Practices.
19. Security Essentials.
20. Security Practices.
21. Supporting Notebooks.
22. Supporting Printers.
Appendices:
A.CompTIA A+ Acronyms.
B. Keystroke Shortcuts in Windows.

Textbook Only Options

Traditional eBook and Print Options

{{collapseContainerClosed['detail_0'] ? 'Show More' : 'Show Less'}}
z

  • ISBN-10: 1133477399
  • ISBN-13: 9781133477396
  • STARTING AT $18.99

  • ISBN-10: 1435497783
  • ISBN-13: 9781435497788
  • Bookstore Wholesale Price $149.25
  • RETAIL $198.95

"This book is comprehensive, students like to read it, color enhancements are great. This is a textbook first and then can be used as a reference later."

"It covers all essential materials for preparing for the A+ exams. Having all material in a combo book makes my teaching job lots easier."

"It's well-written, has good review questions, and good instructor resources. Also, the CertBlaster test prep exams from Student Downloads are an excellent resource."

"I like the step by step approach with complete images. This means that in lecture I can easily brush past these section and give shorter demonstrations because the text covers the material so well. I like the detail on other OSes in the appendix. The hands-on exercises provide the starting point for great labs without having to purchase an additional book."

"I love the fact that the software and hardware texts are complementary. When students take the sequence with me it feels almost like a year long course rather than two disconnected courses. There is enough in common between software and hardware texts that students feel totally comfortable with the 2nd text at the start but there really isn't much useless overlap between the two that it feels like a "rerun". The texts are written such that a complete beginner to the subject can understand yet the more experienced students learn as well. Great balance!"

"Lots of good pictures with easy to understand explanations of them. Covers all A+ topics."

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

FOR INSTRUCTORS

Lab Manual

ISBN: 9781133135104
The LabManual is a valuable tool designed to enhance your lab experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, and review questions are commonly found in a Lab Manual.

Instructor's Resource CD-ROM

ISBN: 9781133135111
The Instructor Resources commonly includes PowerPoint presentations for each core textbook chapter, computerized test bank, Instructor's Manual, and other text-specific resources.

LabConnection Standard Enterprise Solution for A+ Guide to Managing and Maintaining Your PC

ISBN: 9781133728191
With powerful computer-based exercises, simulations and in-depth remediation capabilities, LabConnection™ provides a uniquely integrated supplement to hands-on A+ PC Repair courses, and can be used both as a virtual lab and homework assignment tool. The system provides automatic grading and student record maintenance. LabConnection supports Cengage Learning's A+ Guide to Managing and Maintaining Your PC textbook and the CompTIA's A+ certification exams, and offers students remediation towards both. LabConnection is also available on DVD.

CourseMate 2 terms (12 Months) Instant Access

ISBN: 9781133135524
Many of our print offerings are also available in digital formats on www.CengageBrain.com. This eBook will contain downloaded chapter PDFs of the entire book for viewing on your computer with highlighting and search capabilities.

CourseMate, 2 terms (12 months) Instant Access

ISBN: 9781133135494
Interested in a simple way to complement your text and course content with study and practice materials? Cengage Learning's PC Repair] CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Watch student comprehension soar as your class works with the printed textbook and the textbook-specific website. [PC Repair] CourseMate goes beyond the book to deliver what you need!

Instructor's Resource CD-ROM

ISBN: 9781133135296
The Instructor Resources commonly includes PowerPoint presentations for each core textbook chapter, computerized test bank, Instructor's Manual, and other text-specific resources.

CourseMate, 2 terms (12 months) Instant Access

ISBN: 9781133135463
Interested in a simple way to complement your text and course content with study and practice materials? Cengage Learning's [PC Repair] CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Watch student comprehension soar as your class works with the printed textbook and the textbook-specific website. [PC Repair] CourseMate goes beyond the book to deliver what you need!

ExamConnection 1 term (6 months) Instant Access

ISBN: 9781305662988
This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC closely integrates the CompTIA A+ Exam objectives to prepare students for the 220-801 and 220-802 certification exams. The new Eighth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage students to learn by doing. Supported by a wide range of supplemental resources to enhance learning—including innovative instructional tools, interactive exercises and activities, and online study guides—this proven text offers students an ideal way to prepare for success as a professional PC repair technician.

FOR STUDENTS

Lab Manual

ISBN: 9781133135104
The Lab Manual is a valuable tool designed to enhance your lab experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, and review questions are commonly found in a Lab Manual.

LabConnection Standard Enterprise Solution for A+ Guide to Managing and Maintaining Your PC

ISBN: 9781133728191
With powerful computer-based exercises, simulations and in-depth remediation capabilities, LabConnection™ provides a uniquely integrated supplement to hands-on A+ PC Repair courses, and can be used both as a virtual lab and homework assignment tool. The system provides automatic grading and student record maintenance. LabConnection supports Cengage Learning's A+ Guide to Managing and Maintaining Your PC textbook and the CompTIA's A+ certification exams, and offers students remediation towards both. LabConnection is also available on DVD.

CourseMate 2 terms (12 Months) Instant Access

ISBN: 9781133135524
Cengage Learning's CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Maximize your course success with the integrated eBook and chapter-specific learning tools that include flashcards, quizzes, videos, and more in your CourseMate. Key Features: Interactive eBook, Engagement Tracker, Learning Objectives, Tutorial Quizzes, Glossary and Flashcards, and Web Links and References.

CourseMate, 2 terms (12 months) Instant Access

ISBN: 9781133135494
Cengage Learning's CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Maximize your course success with the integrated eBook and chapter-specific learning tools that include flashcards, quizzes, videos, and more in your CourseMate. Key Features: Interactive eBook, Engagement Tracker, Learning Objectives, Tutorial Quizzes, Glossary and Flashcards, and Web Links and References.

CourseMate, 2 terms (12 months) Instant Access

ISBN: 9781133135463
Cengage Learning's CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Maximize your course success with the integrated eBook and chapter-specific learning tools that include flashcards, quizzes, videos, and more in your CourseMate. Key Features: Interactive eBook, Engagement Tracker, Learning Objectives, Tutorial Quizzes, Glossary and Flashcards, and Web Links and References.

ExamConnection 1 term (6 months) Instant Access

ISBN: 9781305662988
This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC closely integrates the CompTIAA+ Exam objectives to prepare you for the 220-801 and 220-802 certification exams. The new Eighth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. Supported by a wide range of supplemental resources to enhance learning—including innovative tools, interactive exercises and activities, and online study guides—this proven text offers an ideal way to prepare you for success as a professional PC repair technician.