Request for consultation

Thanks for your request. You’ll soon be chatting with a consultant to get the answers you need.
{{formPostErrorMessage.message}} [{{formPostErrorMessage.code}}]
First Name is required. 'First Name' must contain at least 0 characters 'First Name' cannot exceed 0 characters Please enter a valid First Name
Last Name is required. 'Last Name' must contain at least 0 characters 'Last Name' cannot exceed 0 characters Please enter a valid Last Name
Institution is required.
Discipline is required.
Why are you contacting us today? is required. 'Why are you contacting us today?' must contain at least 0 characters 'Why are you contacting us today?' cannot exceed 0 characters Please enter a valid Why are you contacting us today?

Overview

This step-by-step, highly visual text provides students with a comprehensive introduction to managing and maintaining computer hardware. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO HARDWARE, Sixth Edition closely integrates the CompTIA A+ Exam objectives to prepare students for the hardware portions of the 220-801 and 220-802 certification exams. The new Sixth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage students to learn by doing. Supported by a wide range of supplemental resources to enhance learning—including innovative instructional tools, interactive exercises and activities, and online study guides—this proven text offers an ideal way to prepare for success as a professional PC repair technician.

Jean Andrews,

Jean Andrews has more than 30 years of experience in the computer industry, including more than 13 years in the college classroom. She has worked in a variety of businesses designing, writing, and supporting application software; managing a PC repair help desk; and troubleshooting wide area networks. She has written numerous books on software, hardware, and the Internet, including the bestselling A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, 8th Edition, and A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING, Sixth Edition. She lives in north Georgia.
  • Extensive updates to reflect the new organization and content of the 2012 CompTIA's A+ certification exams, helping students to prepare for success on the hardware portions of both the 220-801 and 220-802 exams.
  • Covers essential topics and techniques related to PC hardware, including hardware component identification and installation, networking devices, cables and connectors, laptop hardware and features, printer types and components, operational procedures (including maintenance), and customer service.
  • Chapters have been reordered and reorganized to better reflect the needs and knowledge of today's learners. Within each chapter, topics are organized to support progressive, hands-on learning; practical projects are integrated throughout; and material not relevant to current exam standards has been removed or minimized.
  • Photos, screen shots, and illustrations have been updated throughout the text to reflect current systems and interfaces, making it easier for readers to connect chapter material to the hardware they will encounter in their professional careers.
  • Features coverage of new topics for CompTIA's 220-801 exam, such as CPU sockets, CPU virtualization support, wireless device connections, custom configured systems, key protocols (LDAP, SNMP, SMB, SSH), SOHO routers, cellular network and WiMAX connections, network topologies (mesh, ring, bus, star, hybrid), and print servers and imaging processes.
  • Special icons and features throughout the text make it easy to identify hardware content covered on the CompTIA A+ 220-801 and 220-802 certification exams allowing students to focus their efforts effectively when reviewing for the exams.
  • Learning tools and special features help students master the material, including Applying Concepts, Key Terms, Reviewing the Basics, Thinking Critically, Hands-On Projects, and Real Problems, Real Solutions.
  • A unique A+ Table of Contents allows students to quickly identify hardware topics relevant to the CompTIA A+ exams and determine where those topics are covered within the text.
  • An extensive collection of supplemental resources to help enhance teaching and learning. Highlights include innovative instructional and course management tools, interactive activities and study guides, and online material for reinforcement and enrichment.
1. First Look at Computer Parts and Tools.
2. Working Inside a Computer.
3. All about Motherboards.
4. Supporting Processors and Memory.
5. Supporting Hard Drives.
6. Installing and Supporting I/O and Storage Devices.
7. Satisfying Customer Needs.
8. Troubleshooting Hardware Problems.
9. Connecting to and Setting Up a Network.
10. Networking Types, Devices, and Cabling.
11. Supporting Notebooks.
12. Supporting Printers.
Appendix A: Keystroke Shortcuts in Windows.
Appendix B: CompTIA A+ Acronyms.

  • ISBN-10: 1133728197
  • ISBN-13: 9781133728191
  • Bookstore Wholesale Price $38.50
  • RETAIL $51.95

  • ISBN-10: 1285446976
  • ISBN-13: 9781285446974
  • Bookstore Wholesale Price $70.00
  • RETAIL $70.00

  • ISBN-10: 1305211251
  • ISBN-13: 9781305211254
  • Bookstore Wholesale Price $70.00
  • RETAIL $70.00

Textbook Only Options

Traditional eBook and Print Options

{{collapseContainerClosed['detail_0'] ? 'Show More' : 'Show Less'}}
z

  • ISBN-10: 128561111X
  • ISBN-13: 9781285611112
  • STARTING AT $17.49

  • STARTING AT $78.99

  • ISBN-10: 1285193172
  • ISBN-13: 9781285193175
  • Bookstore Wholesale Price $100.50
  • RETAIL $133.95

  • ISBN-10: 1133135129
  • ISBN-13: 9781133135128
  • Bookstore Wholesale Price $129.25
  • RETAIL $171.95

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

FOR INSTRUCTORS

Lab Manual

ISBN: 9781133135104
The LabManual is a valuable tool designed to enhance your lab experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, and review questions are commonly found in a Lab Manual.

Instructor's Resource CD-ROM

ISBN: 9781133135111
The Instructor Resources commonly includes PowerPoint presentations for each core textbook chapter, computerized test bank, Instructor's Manual, and other text-specific resources.

LabConnection Standard Enterprise Solution for A+ Guide to Managing and Maintaining Your PC

ISBN: 9781133728191
With powerful computer-based exercises, simulations and in-depth remediation capabilities, LabConnection™ provides a uniquely integrated supplement to hands-on A+ PC Repair courses, and can be used both as a virtual lab and homework assignment tool. The system provides automatic grading and student record maintenance. LabConnection supports Cengage Learning's A+ Guide to Managing and Maintaining Your PC textbook and the CompTIA's A+ certification exams, and offers students remediation towards both. LabConnection is also available on DVD.

CourseMate 2 terms (12 Months) Instant Access

ISBN: 9781133135524
Many of our print offerings are also available in digital formats on www.CengageBrain.com. This eBook will contain downloaded chapter PDFs of the entire book for viewing on your computer with highlighting and search capabilities.

CourseMate, 2 terms (12 months) Instant Access

ISBN: 9781133135494
Interested in a simple way to complement your text and course content with study and practice materials? Cengage Learning's PC Repair] CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Watch student comprehension soar as your class works with the printed textbook and the textbook-specific website. [PC Repair] CourseMate goes beyond the book to deliver what you need!

Instructor's Resource CD-ROM

ISBN: 9781133135296
The Instructor Resources commonly includes PowerPoint presentations for each core textbook chapter, computerized test bank, Instructor's Manual, and other text-specific resources.

CourseMate, 2 terms (12 months) Instant Access

ISBN: 9781133135463
Interested in a simple way to complement your text and course content with study and practice materials? Cengage Learning's [PC Repair] CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Watch student comprehension soar as your class works with the printed textbook and the textbook-specific website. [PC Repair] CourseMate goes beyond the book to deliver what you need!

ExamConnection 1 term (6 months) Instant Access

ISBN: 9781305662988
This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC closely integrates the CompTIA A+ Exam objectives to prepare students for the 220-801 and 220-802 certification exams. The new Eighth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage students to learn by doing. Supported by a wide range of supplemental resources to enhance learning—including innovative instructional tools, interactive exercises and activities, and online study guides—this proven text offers students an ideal way to prepare for success as a professional PC repair technician.

FOR STUDENTS

Lab Manual

ISBN: 9781133135104
The Lab Manual is a valuable tool designed to enhance your lab experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, and review questions are commonly found in a Lab Manual.

LabConnection Standard Enterprise Solution for A+ Guide to Managing and Maintaining Your PC

ISBN: 9781133728191
With powerful computer-based exercises, simulations and in-depth remediation capabilities, LabConnection™ provides a uniquely integrated supplement to hands-on A+ PC Repair courses, and can be used both as a virtual lab and homework assignment tool. The system provides automatic grading and student record maintenance. LabConnection supports Cengage Learning's A+ Guide to Managing and Maintaining Your PC textbook and the CompTIA's A+ certification exams, and offers students remediation towards both. LabConnection is also available on DVD.

CourseMate 2 terms (12 Months) Instant Access

ISBN: 9781133135524
Cengage Learning's CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Maximize your course success with the integrated eBook and chapter-specific learning tools that include flashcards, quizzes, videos, and more in your CourseMate. Key Features: Interactive eBook, Engagement Tracker, Learning Objectives, Tutorial Quizzes, Glossary and Flashcards, and Web Links and References.

CourseMate, 2 terms (12 months) Instant Access

ISBN: 9781133135494
Cengage Learning's CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Maximize your course success with the integrated eBook and chapter-specific learning tools that include flashcards, quizzes, videos, and more in your CourseMate. Key Features: Interactive eBook, Engagement Tracker, Learning Objectives, Tutorial Quizzes, Glossary and Flashcards, and Web Links and References.

CourseMate, 2 terms (12 months) Instant Access

ISBN: 9781133135463
Cengage Learning's CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Maximize your course success with the integrated eBook and chapter-specific learning tools that include flashcards, quizzes, videos, and more in your CourseMate. Key Features: Interactive eBook, Engagement Tracker, Learning Objectives, Tutorial Quizzes, Glossary and Flashcards, and Web Links and References.

ExamConnection 1 term (6 months) Instant Access

ISBN: 9781305662988
This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC closely integrates the CompTIAA+ Exam objectives to prepare you for the 220-801 and 220-802 certification exams. The new Eighth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. Supported by a wide range of supplemental resources to enhance learning—including innovative tools, interactive exercises and activities, and online study guides—this proven text offers an ideal way to prepare you for success as a professional PC repair technician.