Hard-Won Wisdom: True Stories from the Management Trenches, 1st Edition

  • Jathan Janove
  • Published By:
  • ISBN-10: 081443780X
  • ISBN-13: 9780814437803
  • DDC: 658.3
  • Grade Level Range: College Freshman - College Senior
  • 240 Pages | eBook
  • Original Copyright 2016 | Published/Released June 2017
  • This publication's content originally published in print form: 2016

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From dealing with underperformers to fighting off lawsuits, employee problems are the bane of a manager’s existence. So what do most do? Ignore them! And that’s a recipe for more problems. Written by a seasoned HR expert and employment attorney, this book takes you inside the messy reality of situations gone wrong, including: a joking comment taken as a command; an email exchange that escalates ridiculously out of control; a request for confidentiality that backfires in a big way; the right employee…fired the wrong way; and the wrong employee…hired the right way.

These sometimes funny, always cautionary tales reinforce crucial lessons for managers. From failing to give feedback and withholding key information to exercising poor judgment and making faulty assumptions, every story highlights the role management plays in exacerbating (or easing) trouble. Each story also suggests simple strategies to turn the situation around. The memorable lessons help managers motivate underachievers, defuse angry employees, discipline without inviting legal action—and handle every tricky-people issue they simply can’t avoid.

Table of Contents

Front Cover.
Praise for Hard-Won Wisdom.
Title Page.
1: Employee Engagement.
2: Employee Selection.
3: Performance Management.
4: Discipline & Discharge.
5: Harassment & Bullying.
6: Conflict Resolution.
7: Stopping Problems Before They Start.
About the Author.
Copyright Page.