The SAGE Encyclopedia of Corporate Reputation, 1st Edition

  • Craig E. Carroll
  • Published By: SAGE
  • ISBN-10: 1483376508
  • ISBN-13: 9781483376509
  • DDC: 174.4
  • Grade Level Range: 9th Grade - College Senior
  • 1000 Pages | eBook
  • Original Copyright 2016 | Published/Released October 2016
  • This publication's content originally published in print form: 2016

  • Price:  Sign in for price

About

Overview

With a remarkable collection of articles from over 250 leading scholars from all over the world, this handbook offers a comprehensive resource on corporate reputation. It is essential reading for students, researchers, educators, and professionals interested in this topic.

Table of Contents

Front Cover.
Half Title Page.
Editorial Board.
Title Page.
Copyright Page.
Contents.
List of Entries.
Reader’s Guide.
About the Editor.
Contributors.
Introduction.
1: Accountability.
2: Accreditation and Certification.
3: Action and Performance.
4: Activist Campaigns.
5: Actor-Network Theory.
6: Ad Hominem Argument.
7: Advertising.
8: Africa, Corporate Reputation in.
9: Agency Theory.
10: Agenda-Building Theory.
11: Agenda-Setting Theory.
12: Alignment between Identity and Reputation.
13: Anonymity and Privacy.
14: Anticipatory Impression Management.
15: Apologia Theory.
16: Asia, Corporate Reputation in.
17: At-Risk Populations.
18: Attitudes.
19: Attribution Theory.
20: Audiences.
21: Authenticity.
22: Autocommunication Theory.
23: Balance Theory.
24: Benchmarking.
25: Best Practices.
26: Big Fish in Little Ponds.
27: Branch Identity.
28: Brand.
29: Brand Bully.
30: Brand Co-Creation Model.
31: Brand Communities.
32: Brand Journalism.
33: Brand Orientation.
34: Brandjacking.
35: Business History.
36: Business Journalism.
37: Capability Reputation.
38: Case Studies.
39: Categories.
40: Cause-Related Marketing.
41: CEO Celebrity.
42: Channels.
43: Chaos Theory.
44: Character Assassination.
45: Co-Creation Theory.
46: Codes of Conduct.
47: Cognitive Dissonance.
48: Coherence.
49: Collective Intentionality.
50: Commercial and Political Speech.
51: Communication Management.
52: Communication Strategy.
53: Communicatively Constituted Organization Theory.
54: Complex Adaptive Systems.
55: Complexity Theory.
56: Conflict Management.
57: Conformity and Differentiation.
58: Constituents.
59: Content Analysis.
60: Co-Orientation Theory.
61: Corporate Advocacy.
62: Corporate Agenda Setting.
63: Corporate Apologies.
64: Corporate Associations.
65: Corporate Communication.
66: Corporate Communication Axioms.
67: Corporate Communication Law.
68: Corporate Communication Policies.
69: Corporate Diplomacy.
70: Corporate Governance.
71: Corporate History.
72: Corporate Identity.
73: Corporate Political Activity.
74: Corporate Political Reputation.
75: Corporate Public Figures.
76: Corporate Social Irresponsibility.
77: Corporate Social Performance.
78: Corporate Social Responsibility.
79: Corporate Social Responsibility, Communication of.
80: Corporate Social Responsibility, Company-Sponsored Events.
81: Corporate Sponsorships.
82: Corruption.
83: Country-of-Origin Effects.
84: Credit Rating.
85: Credit Reporting.
86: Crisis.
87: Crisis Response Strategies.
88: Critical Theory.
89: Cross-Sector Partnerships.
90: Curation.
91: Defamation.
92: Disclosure.
93: Distorted Images.
94: Edelman Trust Barometer.
95: Elaboration Likelihood Model of Persuasion.
96: Engagement.
97: Environmental Performance.
98: Ethical Business Practice.
99: Ethics of Reputation Management.
100: Ethos.
101: Europe, Corporate Reputation in.
102: Excellence Theory.
103: Executive Leadership.
104: Expectancy Violations Theory.
105: Expectation Management.
106: Expertise.
107: Facework.
108: Familiarity.
109: Feedback.
110: Field Theory.
111: Financial Intermediaries.
112: Financial Performance.
113: Financial Restatements.
114: Firm Celebrity.
115: First Amendment.
116: Framing Theory.
117: Guilt by Association.
118: Guru Theory.
119: Halo Effect.
120: Hypocrisy.
121: Image Repair Theory.
122: Impression Management Theory.
123: Indicators of Reputation.
124: Information Intermediaries.
125: Information Processing.
126: Innovation.
127: Institutional Theory.
128: Integrated Marketing Communications.
129: Interpersonal Communication.
130: Issue Ownership Theory.
131: Issues Management.
132: Journalism.
133: Justice.
134: Key Messages.
135: Latin America, Corporate Reputation in.
136: Leadership’s Role in Reputation.
137: Legacy Organizational Identity.
138: Legal Sanctions.
139: Legitimacy.
140: Libel.
141: Litigation.
142: Management, Corporate Reputation.
143: Marketing.
144: Markets.
145: Meaning.
146: Media.
147: Media Dependency Theory.
148: Media Effects Theory.
149: Media Law.
150: Media Relations.
151: Media Reputation.
152: Mediatization.
153: Message Design.
154: Message Integrity.
155: Messages.
156: Middle East, Corporate Reputation in.
157: Mindful Learning.
158: Moments of Truth.
159: Multiple Reputations.
160: Names.
161: Naming and Shaming.
162: Network Analysis.
163: Network Theory.
164: Neuroscience.
165: News Media.
166: Noise.
167: Nonmarket Strategy.
168: North America, Corporate Reputation in.