eBook Contextual Design: Design for Life, 2nd Edition

  • Karen Holtzblatt
  • Hugh Beyer
  • Published By: Morgan Kaufmann
  • ISBN-10: 012801136X
  • ISBN-13: 9780128011362
  • DDC: 004.21
  • 530 Pages | eBook
  • Original Copyright 2017 | Published/Released April 2017
  • This publication's content originally published in print form: 2017
  • Price:  Sign in for price



This book describes the core techniques needed to deliberately produce a compelling user experience. Contextual design was first invented in 1988 to drive a deep understanding of the user into the design process. It has been used in a wide variety of industries and taught in universities all over the world. Until now, the basic CD approach has needed little revision, but with the wide adoption of handheld devices, especially smartphones, the way technology is integrated into people’s lives has fundamentally changed. Contextual Design V2.0 introduces both the classic CD techniques and the new techniques needed to "design for life", fulfilling core human motives while supporting activities.

Table of Contents

Front Cover.
Half Title Page.
Title Page.
Copyright Page.
Acclaim for Contextual Design: Design for Life.
Gathering User Data.
1: Introduction.
2: User Data Drives Design.
3: Principles of Contextual Inquiry.
4: The Interpretation Session.
Revealing the World.
5: From Data to Insight: : Contextual Design Models.
6: The Affinity Diagram.
7: Building Experience Models.
8: Traditional Contextual Design Models.
Reinventing Life: Ideation with User Data.
9: Inventing the Next Product Concept.
10: The Bridge From Data to Design: The Wall Walk.
11: Ideation: Visioning and the Cool Drilldown.
Defining the Product.
12: The Challenge of Product Design.
13: Storyboards.
14: The User Environment Design.
15: Interaction Patterns.
Making It Real.
16: Making It Real.
17: Validating the Design.
18: Prioritization and Rollout.
19: Project Planning and Execution.
20: Conclusion.