The Discomfort Zone, 1st Edition

  • Marcia Reynolds
  • Published By:
  • ISBN-10: 1626560668
  • ISBN-13: 9781626560666
  • DDC: 658.3
  • Grade Level Range: 9th Grade - 12th Grade +
  • 192 Pages | eBook
  • Original Copyright 2014 | Published/Released January 2016
  • This publication's content originally published in print form: 2014

  • Price:  Sign in for price



Top leadership coach Marcia Reynolds helps managers have difficult conversations with their direct reports to address performance issues. Reynolds offers a model and methods for discovering what to say so people change their own minds. Drawing on recent discoveries in the neuroscience of learning, she helps leaders ask questions that short-circuit the brain’s defense mechanisms and habitual thought patterns. Instead of being told, people see for themselves where they’re falling short and how they can do better, resulting in lasting changes.

Table of Contents

Front Cover.
Other Frontmatter.
Half Title Page.
Title Page.
Copyright Page.
Introduction: What is Good about Discomfort?.
1: Criteria for Choosing a Discomfort Zone Conversation.
2: What Comes First.
3: The Map and the Milestones for Your Conversation.
4: How to Listen for What to Say.
5: New Perspective—Using Discomfort Zone Conversations to Break through Barriers.
6: Transformation—Using Discomfort Zone Conversations to Embrace What's Next.
7: Strategizing Your Development Plan.
About the Author.