NEW

eBook The Shift, 1st Edition

  • Kimberly White
  • Published By:
  • ISBN-10: 1523094907
  • ISBN-13: 9781523094905
  • DDC: 158.2
  • 240 Pages | eBook
  • Original Copyright 2018 | Published/Released December 2018
  • This publication's content originally published in print form: 2018
  • Price:  Sign in for price

About

Overview

Seeing people as people is an idea so simple you’ll swear you’ve heard it a million times but so profound you’ll never stop learning from it. Kimberly White discovered it in a chain of nursing homes whose leaders, nurses, and housekeepers saw their patients, not as tasks to be ticked off a to-do list, but as valuable human beings. White helps you to this transformative shift with warm encouragement, insightful guidance, and powerfully moving, true accounts of extraordinary human goodness.

Table of Contents

Front Cover.
Praise for the Shift.
Half Title Page.
Title Page.
Copyright Page.
Dedication.
Contents.
Foreword.
Preface.
1: The Shift and Why It Matters.
2: Missing the Gorilla: Why We See People As Objects.
3: Soft Like a Brick: the Power of Seeing People As People.
4: If You Can Do It Here, You Can Do It Anywhere.
5: The Paradise Delusion: What the Shift Isn’t.
6: The First Key: Pay Attention.
7: How to Use the First Key: Toil With Them.
8: The Second Key: Look Through Their Eyes.
9: How to Use the Second Key: the Thirty-Day Rule.
10: The Third Key: Realize I’m the Problem.
11: How to Use the Third Key: When You’re Still a Jerk.
12: Staying Shifted: Why Behavioral Rules Won’t Help Us.
13: What’s the Right Thing To Do? Using the Shift When Things Are Tough.
14: The Poop Chapter: Astonishing Things Transformed by the Shift.
15: Part of the Solution: How the Shift Solves Disagreements.
16: Welcome toe the New World.
Notes.
Acknowledgments.
Index.
About the Author.
Berrett-Koehler Publishers.
Berrett-Koehler Publishers.