Master the Public Safety Dispatcher/911 Operator Exam, 4th Edition

  • Published By:
  • ISBN-10: 0768940621
  • ISBN-13: 9780768940626
  • DDC: 363.1
  • Grade Level Range: College Freshman - College Senior
  • 292 Pages | eBook
  • Original Copyright 2015 | Published/Released May 2016
  • This publication's content originally published in print form: 2015

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This guide provides everything you need to succeed on the Public Safety Dispatcher/911 Operator Exam, including two full-length practice tests, thorough review of every question type on the exam, proven test-taking strategies to help you score higher, and comprehensive information for beginning and advanced-level emergency personnel. This title also provides expert tips on how to analyze job announcements and interviewing advice.

Table of Contents

Front Cover.
Title Page.
Copyright Page.
Other Frontmatter.
Before You Begin.
Working for the Government.
1: Jobs with Federal, State, and Local Governments.
2: What Public Safety Dispatchers and 911 Operators Do.
All About Civil Service Exams.
3: Civil Service Exams Explained.
Preparing for the Public Safety Dispatcher Exam.
4: Reading Comprehension.
5: Vocabulary and Spelling.
6: Clerical Skills.
7: Following Oral Directions.
8: Personality Assessments.
9: Scenario Questions.
Two Practice Tests.
10: Practice Test 1.
11: Practice Test 2.
Appendix A Career Information Resources.
Appendix B Public Safety Dispatcher Glossary.
Appendix C 400 Frequently Misspelled Words.