A Career in Customer Service and Tech Support, 1st Edition

  • Jeff Mapua
  • Published By:
  • ISBN-10: 147777887X
  • ISBN-13: 9781477778876
  • DDC: 658.8
  • Grade Level Range: 6th Grade - 12th Grade
  • 80 Pages | eBook
  • Original Copyright 2015 | Published/Released January 2016
  • This publication's content originally published in print form: 2015
  • Price:  Sign in for price

About

Overview

Features and Benefits

  • Detailed Table of Contents, Instructional Guide, Sidebars, Glossary, Further Information Sections, Websites, Further Reading, Bibliography, Index.

Table of Contents

Front Cover.
Title Page.
Copyright Page.
Contents.
Introduction.
1: The Business of Customer Service and Technical Support.
2: Starting Out.
3: A Major Decision.
4: Looking for Work.
5: Getting Hired.
6: Making a Career of It.
Glossary.
For More Information.
For Further Reading.
Bibliography.
Index.
About the Author.
Photo Credits.