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Managing Integrated First-Line Support in Academic Libraries, 1st Edition

  • Mike Berrington
  • Julie Partridge
  • Published By: Chandos Publishing
  • ISBN-10: 178063370X
  • ISBN-13: 9781780633701
  • Grade Level Range: College Freshman - College Senior
  • 200 Pages | eBook
  • Original Copyright 2015 | Available December 2020
  • This publication's content originally published in print form: 2015

  • Price:  Sign in for price

About

Overview

This book explores the development of the student as the customer in the academic library. It looks at the challenges and opportunities in presenting library services in a student-centric way. It also explores how to monitor service quality and use of technology in first-line support.