NEW

eBook Making Surveys Work for Your Library: Guidance, Instructions, and Examples, 1st Edition

  • Robin Miller
  • Kate Hinnant
  • Published By: Libraries Unlimited
  • ISBN-10: 1440861080
  • ISBN-13: 9781440861086
  • DDC: 025.5
  • 128 Pages | eBook
  • Original Copyright 2019 | Published/Released April 2019
  • This publication's content originally published in print form: 2019
  • Price:  Sign in for price

About

Overview

Library listservs and websites are littered with examples of surveys that are too long, freighted with complex language, and generally poorly designed. The survey, however, is a widely used tool that has great potential if designed well. Libraries can implement surveys for a variety of purposes, including planning, program evaluation, collection development, and space design. This book offers librarians a contemporary and practical approach to creating surveys that answer authentic questions about library users. The authors have experience designing, deploying, and analyzing quantitative and qualitative data from large-scale, web-based user surveys of library patrons as well as smaller survey instruments targeted to special populations. Here, they offer library professionals a guide to developing-and examples of-concise surveys that gather the data they need to make evidence-based decisions, define the scope of future research, and understand their patrons.

Table of Contents

Front Cover.
Half Title Page.
Title Page.
Copyright Page.
Dedication.
Contents.
Acknowledgments.
1: The Value of Surveys, and Why They're Hard to Get Right.
2: Planning a Library Survey.
3: Survey Methods That Work for Libraries.
4: Scopes of Experience.
5: Writing Survey Questions.
6: Survey Populations.
7: Survey Distribution.
8: Analysis of Results.
9: Taking Action.
Appendix A: Sample Demographic Questions.
Appendix B: Sample Questions About Services.
Appendix C: Sample Questions About Spaces.
Appendix D: Sample Questions About Communication.
Appendix E: Sample Questions About Collections.
Appendix F: Sample Programming Questions.
Appendix G: Additional Resources.
References.
Index.
About the Authors.