Organizational Cognition and Learning: Building Systems for the Learning Organization, 1st Edition

  • Luca Landoli
  • Published By:
  • ISBN-10: 1599043157
  • ISBN-13: 9781599043159
  • Grade Level Range: College Freshman - College Senior
  • 324 Pages | eBook
  • Original Copyright 2007 | Published/Released October 2007
  • This publication's content originally published in print form: 2007

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Managing organizational cognition and learning has been the subject of many studies and publication and is considered a major source of competitive advantage in the knowledge-based economy in knowledge intensive and traditional business. This eBook addresses the concept of organizing that is centered around collective learning in organizations and on the learning organization paradigm.

This unique reference presents a theory of organizational learning based on a model of organizational memory, explaining organizational processes and dynamics through which organizational memory is built and updated. Organizational Cognition and Learning provides a methodology and several tools to elicit and map organizational memory contents, based on the analysis and modelization of discourses through qualitative and quantitative techniques, examples of applications, implications for practice and a research agenda for the development of methodologies and systems for the learning organizations.

Table of Contents

Front Cover.
Title Page.
Copyright Page.
Table of Contents.
1: Organizational Learning.
2: Managing Knowledge in the Cognitive Organization.
3: Complexity as a Resource.
4: Organizational Action: Persistence and Change.
5: Collective Memory.
6: The Paradox of Learning.
7: The Emergence of Organizational Learning.
8: The Construction of Shared World.
9: Constructing Explanations.
10: Constructing Grey Knowledge.
11: The Emergence of Organizational Learning.
12: Methods and Tools for the Learning Organization.
13: Eliciting Organizational Discourse.
14: Mapping Discourses.
15: Modeling Discourses.
16: Modeling Verbal Judgements.
17: Modeling Rules.
18: The Management of Grey Knowledge Through Causal Maps: A Field Example.
19: Implications and Perspectives.
20: Organizational Observers as Agents of Change.
21: Managing in the Learning Organization.
22: Perspectives for Organizational Inquiry.
The Construction of Verbal Models: Modelling Customer Satisfaction.
Organizational Learning and Social Computation.
About the Authors.