E-Governance and Civic Engagement: Factors and Determinants of E-Democracy, 1st Edition

  • Aroon Manoharan
  • Published By:
  • ISBN-10: 161350084X
  • ISBN-13: 9781613500842
  • DDC: 352.3
  • Grade Level Range: College Freshman - College Senior
  • 647 Pages | eBook
  • Original Copyright 2012 | Published/Released November 2012
  • This publication's content originally published in print form: 2012

  • Price:  Sign in for price



Governments are increasingly turning to the Internet to provide public services. The move towards e-governance not only impacts the efficiency and effectiveness of public service, but also has the potential to transform the nature of government interactions with citizens. E-GOVERNANCE AND CIVIC ENGAGEMENT: FACTORS AND DETERMINANTS OF E-DEMOCRACY examines how e-government facilitates online public reporting, two-way communication and debate, online citizen participation in decision-making, and citizen satisfaction with e-governance. The book explores the impacts from governments that have engaged their citizens online, discusses issues and challenges in adopting and implementing online civic engagement initiatives globally, and helps guide practitioners in their transition to e-governance.

Table of Contents

Front Cover.
Title Page.
Copyright Page.
Editorial Advisory Board.
Table of Contents.
1: Transparency and Accountability.
2: The ARRA Websites through the Lens of Digital Accountability and Citizen Engagement.
3: Exploring Determinants of Governmental Transparency: The Case of Municipal Websites as a Tool for Proactive Dissemination.
4: E–Government for Transparency in Mexico: Advances and Limits in Promoting Open Government and Citizen Engagement.
5: E–Procurement: Understanding Implementation.
6: E–Disclosure of Campaign Finance Information: Agenda Setting and Policy Change.
7: Courts on Screen: E–Government and the Increase of Judicial Transparency.
8: Usability and Accessibility.
9: Accessibility and Usability Issues.
10: Facilitating Knowledge Sharing in E–Governance: Online Spatial Displays as Translating Devices.
11: E–Governance in Slovenia: National Assembly and Its Website as a Tool for Active Citizen Participation.
12: Digital Divide.
13: The Global Digital Divide and Its Impact on E–Governance.
14: Global Digital Divide: Language Gap and Post–Communism in Mongolia.
15: Internal Digital Divide in Organizations.
16: Local Government Civic Engagement.
17: Municipal Government and the Interactive Web: Trends and Issues for Civic Engagement.
18: Small Communities and the Limits of E–Government Engagement: A Northeast Ohio Case Study.
19: Internet and Citizen Participation: State of the Art, Factors and Determinants at Local Level in Catalonia.
20: Public Stakeholder Participation.
21: Who Participates Now… and Why? A Case Study of Modern Interest Participation and Bureaucratic Decision–Making in the Age of E–Government.
22: Introducing Psychological Factors into E–Participation Research.
23: The Internet and Representative Democracy: A Doomed Marriage? Lessons Learned from the Downing Street E–Petition Website and the Case of the 2007 Road–Tax Petition.
24: Advocacy Group Participation.
25: ICTs for Empowerment? Disability Organizations and the Democratizing Potential of Web 2.0 in Scotland.
26: A Longitudinal Study of Political Technology Use by Nonprofit Child Advocacy Organizations.
27: Young People and Use of ICT.
28: How Young People Are Using Communication Technologies as Platforms and Pathways to Engagement: What the Research Tells US.
29: E–Democracy Postponed: Public Policy Design the Key to UK E–Voting.
30: The Internet as the Public Sphere: Deliberative Democracy and Civic Engagement.
31: Social Media Engagement.
32: Empowering People Using Twitter: The Case of Mexico's Internet Tax.
33: Local Government Use of Web 2.0: Los Angeles County Perspective.
34: The Obama Effect: The Perception of Campaigning 2.0 in Swedish National Election 2010.
35: Performance Measurement and Citizen Satisfaction.
36: Performance Measurement and E–Reporting: Exploring Trailblazing Programs.
37: Democracy as the Missing Link: Global Rankings of E–Governance in Southeast Asia.
38: ICT, Unique Identity and Inclusive Growth: An Indian Perspective.
39: From E–Government to E–Governance: Winning People's Trust.
About the Contributors.