Utilizing and Managing Commerce and Services Online, 1st Edition

  • Published By:
  • ISBN-10: 1591409349
  • ISBN-13: 9781591409342
  • Grade Level Range: College Freshman - College Senior
  • 351 Pages | eBook
  • Original Copyright 2007 | Published/Released March 2007
  • This publication's content originally published in print form: 2007

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About

Overview

As businesses, researchers, and practitioners look to devise new and innovative technologies in the realm of e-commerce, the human side in contemporary organizations remains a test in the industry. Utilizing and Managing Commerce and Services Online broadens the overall body of knowledge regarding the human aspects of electronic commerce technologies and utilization in modern organizations. Utilizing and Managing Commerce and Services Online provides comprehensive coverage and understanding of the social, cultural, organizational, and cognitive impacts of e-commerce technologies and advances in organizations around the world. E-commerce strategic management, leadership, organizational behavior, development, and employee ethical issues are only a few of the challenges presented in this all-inclusive work.

Table of Contents

Front Cover.
Title Page.
Copyright Page.
Advances in Electronic Commerce Series.
Utilizing and Managing Commerce and Services Online: Table of Contents.
Preface.
1: Managing Online Customer Service Operations.
2: Firm Value Effects of Web Site Redesign.
3: Jurisdiction in B2C E-Commerce Dispute within European Union.
4: Failures of B2C Retailing: A Services Industry View.
5: Inducing Online Trust in E-Commerce: Empirical Investigations on Web Design Factors.
6: Public Perception—A Newspaper Medium Perspective: E-Commerce in Australian Manufacturing (Revisited).
7: Netrepreneur Simulation: The Development of Realism in Virtual E-Entrepreneurship Learning.
8: Conceptualizing Failed B2C Dotcoms as Innovation Failures.
9: Implementation of Privacy Protection Policies: An Empirical Perspective.
10: Design Considerations in the Development of an Online Course in E-Business.
11: E-Recruiting System Development and Architecture.
12: Lessons Learned from EDI and Its Impact on Institutional Trust in Electronic Marketplaces.
13: Digital Watermarking and Its Impact on Intellectual Property Limitation for the Digital Age.
14: Framework for User Perception of Effective E-Tail Web Sites.
15: E-Commerce Education in China: Driving Forces, Status, and Strategies.
About the Editor.
About the Authors.
Index.