E-Commerce Trends for Organizational Advancement: New Applications and Methods, 1st Edition

  • Mehdi Khosrow-Pour
  • Published By:
  • ISBN-10: 1605669652
  • ISBN-13: 9781605669656
  • DDC: 658.8
  • Grade Level Range: College Freshman - College Senior
  • 332 Pages | eBook
  • Original Copyright 2009 | Published/Released March 2011
  • This publication's content originally published in print form: 2009

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E-Commerce Trends for Organizational Advancement: New Applications and Methods gathers essential research on the changing face of commerce, investigating the development, delivery, and perception of e- and m- commerce systems and tools.

Table of Contents

Front Cover.
Title Page.
Copyright Page.
Editorial Advisory Board.
Table of Contents.
Detailed Table of Contents.
1: Developing Mobile Commerce Applications.
2: A Technological Perspective of Mobile and Electronic Commerce Systems.
3: A Component-Based Software Architecture for Delivering Location Based Services.
4: Context-Aware Query Processing in Ad-Hoc Environments of Peers.
5: The Role of Digital Service Encounters on Customers' Perceptions of Companies.
6: Contract Negotiation in E-Marketplaces: A Model Based on Dependency Relations.
7: Designing Reputation and Trust Management Systems.
8: An Empirical Study on the Integrated Framework of e-CRM in Online Shopping: Evaluating the Relationships among Perceived Value, Satisfaction, and Trust Based on Customers' Perspectives.
9: Improving M-Commerce Services Effectiveness with the Use of User-Centric Content Delivery.
10: The Evolution of Online Relationships in Business to Consumer E-Commerce.
11: Business Models for M-Services: Exploring the E-Newspaper Case from a Consumer View.
12: The Evolving Portfolio of Business-to-Business E-Services: Service and Channel Innovation.
13: Conceptualizing Competences in E-Services Adoption and Assimilation in SMEs.
14: Adding Value to SMEs in the Courier Industry by Adopting a Web-Based Service Delivery Model.
15: Factors Relating to the Adoption of Internet Technology by the Omani Banking Industry.
16: E-Government Service Delivery Performance: An Adaptation of the Balanced Scorecard to the Public Sector.
17: Development and Testing of an E-Commerce Web Site Evaluation Model.
Compilation of References.
About the Contributors.