Lean Thinking for Healthcare, 1st Edition

  • Published By:
  • ISBN-10: 1461480361
  • ISBN-13: 9781461480365
  • DDC: 362.1068
  • Grade Level Range: College Freshman - College Senior
  • 645 Pages | eBook
  • Original Copyright 2014 | Published/Released August 2014
  • This publication's content originally published in print form: 2014

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A growing, aging population; the rise to epidemic proportions of various chronic diseases; competing, often overlapping medical technologies; and of course, skyrocketing costs compounded by waste and inefficiency - these are just a few of the multifarious challenges currently facing healthcare delivery. Anunexpected source of solutions is being imported from the manufacturing sector: lean thinking. Lean Principles for Healthcare presents a conceptual framework, management principles, and practical tools for professionals tasked with designing and implementing modern, streamlined healthcare systems or overhauling faulty ones. Focusing on core components such as knowledge management, e-health, patient-centeredness, and collaborative care, chapters illustrate lean concepts in action across specialties (as diverse as nursing, urology, and emergency care) and around the globe. Extended case examples show health systems responding to consumer needs and provider realities with equal efficiency and effectiveness, and improved quality and patient outcomes. Further, contributors tackle the gamut of technological, medical, cultural, and business issues, among them: Initiatives of service-oriented architecture towards performance improvementAdapted lean thinking for emergency departmentsLean thinking in dementia care through smart assistive technologySupporting preventive healthcare with persuasive servicesValue stream mapping for lean healthcareA technology mediated solution to reduce healthcare disparitiesGeared toward both how lean ideas can be carried out and how they are being used successfully in the real world, Lean Principles for Healthcare  not only brings expert knowledge to healthcare managers and health services researchers but to all who have an interest in superior healthcare delivery.

Table of Contents

Front Cover.
Other Frontmatter.
Title Page.
Copyright Page.
Dedication Page.
1: Key Concepts, Tools and Techniques.
2: Lean Principles for Healthcare.
3: Artificial Neural Network Excellence to Facilitate Lean Thinking Adoption in Healthcare Contexts.
4: The Suitability of Artificial Neural Networks in Service Quality Control and Forecasting.
5: The Application of Lean in the Healthcare Sector: Theory and Practical Examples.
6: Business Value of IT in Healthcare.
7: Initiatives of Service-Oriented Architecture Towards Performance Improvement in Healthcare.
8: Adapted Lean Thinking for Emergency Departments: Information Quality Perspective.
9: Applications of Lean Thinking Around the Healthcare World.
10: Adapted Lean Thinking for Healthcare Services: An Empirical Study in the Traditional Chinese Hospital.
11: Lean Thinking in Dementia Care Through Smart Assistive Technology: An Evaluation.
12: A Delphi Study on Developing a Conceptual Framework to Understand the Perception of Iranian Physicians Towards Electronic Health Records.
13: Trying to Streamline Healthcare Delivery in Australia via the Personally Controlled Electronic Health Record (PCEHR).
14: Identifying Critical Issues for Developing Successful e-Health Solutions.
15: Applying the Principles of KM to Effect Streamlined Healthcare Operations: A Malaysian Case Study.
16: Remaking Rosa Medical Center: A 5-Step Approach to Transitioning with Lean.
17: Lean Thinking and Customer Focus: Patient Centered Perspectives on Hospital Quality.
18: Macro Issues.
19: Applying a System of Systems Approach to Healthcare.
20: The Role for a Healthcare System of Systems Approach Coupled with Collaborative Technologies to Provide Superior Healthcare Delivery.
21: The Role of a Disruptive Pervasive Technology Solution to Facilitate Better Healthcare Delivery to Native American Patients.
22: Designing Enabling Regulatory Frameworks to Facilitate the Diffusion of Wireless Technology Solutions in Healthcare.
23: Improving Healthcare Service Quality and Patients’ Life Quality Through Mobile Technologies: The Case of Diabetes Self-Management.
24: The Role of Online Social Networks in Consumer Health Informatics: An Example of the Implicit Incorporation of Lean Principles.
25: Supporting Preventive Healthcare with Persuasive Services.
26: Using Technology Solutions to Streamline Healthcare Processes for Nursing: The Case of an Intelligent Operational Planning Support Tool (IOPST) Solution.
27: Using an e-Health Strategy to Facilitate the Design and Development of Effective Healthcare Processes.
28: Micro Issues.
29: Value Stream Mapping in Lean Healthcare: A Brief Introduction and Application.
30: Using Value Stream Mapping to Improve Processes in a Urology Department.
31: A Technology-Mediated Solution to Reduce Healthcare Disparities.
32: Case Studies.
33: Process Models, Its Inefficiencies and Recommendations of the Emergency Department of the Marienhospital.
34: Simulation Study: Clinical Center Esslingen—Process Analysis in the Emergency Department.
35: Emergency Department Katharinenhospital Stuttgart.
36: Business Process Modeling and Measuring Waiting Times in a German Ed: An Approach for Identifying Improvements.
Erratum to: Using Technology Solutions to Streamline Healthcare Processes for Nursing: The Case of an Intelligent Operational Planning Support Tool (IOPST) Solution.