Why Intranets Fail (and How to Fix them), 1st Edition

  • Luke Tredinnick
  • Published By: Chandos Publishing
  • ISBN-10: 1780630719
  • ISBN-13: 9781780630717
  • DDC: 004.682
  • Grade Level Range: College Freshman - College Senior
  • 196 Pages | eBook
  • Original Copyright 2004 | Published/Released September 2014
  • This publication's content originally published in print form: 2004

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Why Intranets Fail (and How to Fix Them) is a practical guide to some of the common problems associated with Intranets, and solutions to those problems. The book takes a unique end-user perspective on the role of intranets within organisations. It explores how the needs of the end-user very often conflict with the needs of the organisation, creating a confusion of purpose that impedes the success of intranet. It sets out clearly why intranets cannot be thought of as merely internal Internets, and require their own management strategies and approaches. The book draws on a wide range of examples and analogies from a variety of contexts to set-out in a clear and concise way the issues at the heart of failing intranets. It presents step-by-step solutions with universal application. Each issue discussed is accompanied by short practical suggestions for improved intranet design and architecture.

Table of Contents

Front Cover.
Half Title Page.
Chandos Information Professional Series.
Title Page.
Copyright Page.
List of Tables and Figures.
About the Author.
1: Failing Intranets.
2: Why Users Behave Irrationally.
3: Why Organisations Behave Irrationally.
4: Reconciling Competing Expectations.
5: Designing Intranets.
6: Elements of Intranet Architecture.
7: A Step-by-Step Guide to Implementing Intranets.
8: A Step-by-Step Guide to Managing Intranets.
9: Anticipating Change.
Appendix: Resource List.