Encyclopedia of Digital Government, 1st Edition

  • Ari-Veikko Anttiroiko
  • Editor: Ari-Veikko Anttiroiko [University of Tampere (Findland)]
  • Published By:
  • ISBN-10: 1591407907
  • ISBN-13: 9781591407904
  • Grade Level Range: College Freshman - College Senior
  • 1733 Pages | eBook
  • Original Copyright 2007 | Published/Released November 2006
  • This publication's content originally published in print form: 2007

  • Price:  Sign in for price



The Encyclopedia of Digital Government offers the most comprehensive coverage of the issues, concepts, trends, and technologies of digital government (or electronic government). The challenges and future prospects faced by governments at different institutional levels and in different parts of the world are described in explicit detail in this commanding encyclopedia. With over 200 detailed articles, this two-volume set provides a broad basis for understanding the issues, theories, and applications faced by public administrations and public organizations as they strive for more effective government through the use of emerging technologies. This comprehensive, research-based publication is an essential reference tool for academic, public, and private libraries.

Key features include:

  • Authoritative source for comprehensive information on an expanding field
  • In-depth description of key issues, terms, and concepts
  • Thousands of comprehensive references on existing literature and research on digital government
  • Organized by topic and indexed, making it a convenient method of reference for all IT/IS scholars and professionals
  • Cross-referencing of key terms, figures, and information pertinent to digital government



  • Ari-Veikko Anttiroiko [University of Tampere (Findland)]

Table of Contents

Front Cover.
Title Page.
Copyright Page.
Editorial Advisory Board.
List of Contributors.
Contents by Volume.
Contents by Section and Category.
About the Editors.
1: Access to and Use of Publicly Available Information.
2: Accessibility of E-Government Web Sites.
3: Accessible E-Government through Universal Design.
4: Accessing Administration's Information via Internet in Spain.
5: Adopting and Implementing Telehealth in Canada.
6: African Regional Case of E-Government.
7: Alive and Interactive through Streaming Media.
8: American E-Government Service Sectors and Applications.
9: Application for Comprehensive E-Government.
10: The Application of Single-Source Publishing to E-Government.
11: Applications of E-Commerce in Government.
12: Applications of Geographical Information System in E-Government.
13: Applying ICTs in Juridical Decision Making by Government Agencies.
14: An Assessment of the Open Government Web Site in Mongolia.
15: Assisting Users Seeking Medical Information through Government Portals.
16: Automated Content-Management Systems.
17: Automatic Generation of Theories of Coordination in Multi-Agent Systems.
18: Back-Office Integration for Online Services between Organizations.
19: Bavarian Secondary Modern Schools.
20: Benchmarking Electronic Democracy.
21: Best Practice in E-Government.
22: Business Process Redesign in Implementing E-Government in Ireland.
23: Call Centre Evolution in the Digital Government.
24: Citizen Consultations via Government Web Sites.
25: Citizen Participation and Digital Town Hall Meeting.
26: Citizen Relationship Management.
27: The Civic within the Democratic Project in the Digital Era.
28: Civil Servants' Resistance toward E-Government Development.
29: Community Networks.
30: Community-Based Information Networking in Developing Countries.
31: A Conceptual Framework for Considering the Value of E-Government.
32: Concern-Wide Information Management with the Dutch Police.
33: Configurable Reference Process Models for Public Administration.
34: Content Production Strategies for E-Government.
35: Continuity of Operations Planning and E-Government.
36: Coordinating Cross-Agency Business Processes.
37: The Core Governmental Perspectives of E-Health.
38: Corruption, Transparency, and E-Government.
39: Courts on the Web in Russia.
40: Current Approaches to Federal E-Government in the United States.
41: Cyber Attacks.
42: Data Mining and Homeland Security.
43: Deconstructing the South African Government's ICT for Development Discourse.
44: Design of Government Information for Access by Wireless Mobile Technology.
45: Development and Use of the World Wide Web by U.S. Local Governments.
46: Development Stages of Digital Government.
47: Different Types of Information Warfare.
48: The Digital Citizen.
49: Digital Divides and Grassroots-Based E-Government in Developing Countries.
50: Digital Governance and Democratization in the Arab World.
51: Digital Government and Democratic Legitimacy.
52: Digital Government in Remote Locations.
53: Digital Government in the USA.
54: Digital Government Online Education for Public Managers.
55: Digital Information Kiosks.
56: Digital International Governance.
57: Digital Knowledge Flow Platforms for Regional Innovation Systems.
58: Digital Morality and Ethics.
59: Digital Multimedia.
60: The Digitalization of the West European Party Systems.
61: Disabilities and the E-Clusive Workspace.
62: The Dubai E-Government Project.