Half Title Page.
Collaborating with Community-Based Organizations Through Consultation and Technical Assistance.
Organizational and Community Capacity Building: Mediating Change in Family-Serving Organizations and Groups.
The Significance of Strong Families.
Organizational and Community Capacity Building.
Defining a Framework for Building Community Capacity.
The Coach's Role in Facilitating Family-Community Connections.
Consulting to Organizations and Community Groups: Defining and Distinguishing the Provision of Technical Assistance.
Differentiating Consultation, Technical Assistance, and Service Actions Supportive to Building Capacity.
Tasks and Actions.
Promoting Consumer Involvement and Leadership.
Coaching: Providing Technical Assistance as Capacity-Building Consultants.
The Theoretical Bases for Providing Technical Assistance.
Providing Technical Assistance: Knowledge, Skills, Values and Attitudes, and Qualities.
Cultural Competence: At the Heart of Capacity Building.
Defining Culture and Cultural Competence.
Cultural Competence: Translating Knowledge Into Action.
Culturally Competent Organizations.
Building the Capacity for Cultural Competence.
Understanding the Dynamics of Difference.
Obstacles to Developing Cultural Competence.
Collaboratives: Avenues to Build Community Capacity.
Collaboration and Collaborative Activity.
Capacities for Collaborative Activities: Lessons Learned and Affirmed.
Putting It All Together: Building Capacity for Strategic Planning.
What Is Strategic Planning?.
What Are the Benefits of Strategic Planning?.
What Are the Potential Problems and Barriers to Strategic Planning?.
An Example of Strategic Planning.
What Does an Effective Strategic Planning Process Entail?.
What Are the Products or Outcomes of Strategic Planning?.
Building Capacity for Self-Evaluation Among Community Agencies and Organizations.
Approach to Self-Evaluation.
Building Self-Evaluation Capacity: Lessons Learned.
Building Capacity for Self Evaluation: Measuring Success.
Steps in Building Capacity for Self-Evaluation.
Assessment of Readiness Checklist.
What Is a Program?.
Basic Evaluation Concepts to Teach.
Common Evaluation Terms to Teach.
On-Site Technical Assistance.
Distance Technical Assistance and Coaching.
Appendix. Sample Generic Outline for Final Evaluation Report.