Case Studies in Organizational Communication, 2nd Edition

  • Published By: SAGE
  • ISBN-10: 1452263884
  • ISBN-13: 9781452263885
  • DDC: 302.3
  • Grade Level Range: College Freshman - College Senior
  • 384 Pages | eBook
  • Original Copyright 2013 | Published/Released September 2013
  • This publication's content originally published in print form: 2013

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This updated edition integrates ethical theory and practice to help strengthen readers' awareness, judgment, and action in organizations by exploring ethical dilemmas in a diverse range of well-known business cases. This volume explores a range of complex issues in today's organizations, addresses ethical concerns, and investigates the fundamentals that enable organizations to be simultaneously productive and ethical. Compiled with a variety of important examples of organizational communication ethics of today, case studies include the discussion of ethical dilemmas faced by Walmart, Toyota, Enron, Mitsubishi, BP, Arthur Andersen, Google, college athletics, and the pharmaceutical industry, among others. Through these case studies, students are able to directly assess ethical and unethical decision making in a rich, diverse, and complex manner that moves beyond simple explanations of ethics. This book is an invaluable resource for students and those interested in organizational communication ethics.

Table of Contents

Front Cover.
Half Title Page.
Title Page.
Copyright Page.
List of Figures and Tables.
Ethical Perspectives and Practices.
1: Alignment.
2: Ethical Dilemmas in the Financial Industry.
3: The Ethics of the “Family Friendly” Organization: The Challenge of Policy Inclusiveness.
4: Managing the Ethical Implications of the Big Box the Walmart Effect.
5: Just Window Dressing?: The Gap (RED) Campaign.
6: Dialogic Communication.
7: Ethical Contradictions and E-Mail Communication at Enron Corporation.
8: Toyota—Oh, What a Feeling, or Oh, What a Mess?: Ethics at the Intersection of Industry, Government, and Publics.
9: Sanlu's Milk Contamination Crisis: Organizational Communication in Conflicting Cultural, Economic, and Ethical Context.
10: What About the People in the “People's Car”?: Tata Motors Limited and the Nano Controversy.
11: Participation.
12: Resistance and Belonging: The Chicago Blackhawks and the 2010 Chicago Annual Pride Parade.
13: Is Agriculture Spinning Out of Control?: A Case Study of Factory Farms in Ohio: Environmental Communication, News Frames, and Social Justice.
14: Ethical Storm or Model Workplace?.
15: Gaming the System: Ethical Challenges in Innovative Organizations.
16: Transparency.
17: Reward, Identity, and Autonomy: Ethical Issues in College Athletics.
18: The Case of Wyeth, DesignWrite, and Premarin: The Ethics of Ghostwriting Medical Journal Articles.
19: Fired Over Facebook: Issues of Employee Monitoring and Personal Privacy on Social Media Websites.
20: Daimler's Bribery Case.
21: Accountability.
22: The Deepwater Horizon Disaster: Challenges in Ethical Decision Making.
23: Outsourcing U.S. Intelligence.
24: Silence in the Turmoil of Crisis Peanut Corporation of America's Response to Its Sweeping Salmonella Outbreak.
25: Patrolling the Ethical Borders of Compassion and Enforcement.
26: Courage.
27: Google's Dilemma in China.
28: Speaking Up Is Not an Easy Choice Boat Rocking as Ethical Dilemma.
29: The Aftermath of Scandal: Picking Up the Pieces of a Shattered Identity.
Afterword: Casework and Communication About Ethics Toward a Broader Perspective on Our Lives, Our Careers, Our Happiness, and Our Common Future.
Author Index.
Subject Index.
About the Editor.
About the Contributors.